Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Geetha K.

Lucid means indispensable

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
From a program management perspective, the transparency it offers is invaluable. I can easily track dependencies, identify bottlenecks and ensure that cross-functional teams stay aligned on priorities. the ability to maintain a single source of truth for diagrams, roadmaps and process flows significantly reduces miscommunication and accelerates decision making. In short, Lucid suite helps transform abstract ideas into structured, executable plans making it critical enabler for driving program success at scale.
What do you dislike about the product?
Lucid is intuitive for basic use, advanced capabilities require training. Without proper onboarding, teams may underutilize the tool's full potential. It is heavily cloud-dependent. when connectivity is poor, collaboration slows down significantly, which can be a challenge for distributed teams in low bandwidth environments.
What problems is the product solving and how is that benefiting you?
Teams can ideate together on a shared canvas, regardless of location. It also eliminates the version chaos of static documents and screenshots. Whiteboarding allows teams to map processes, dependencies and workflows visually. This accelerates understanding and reduces misalignment during planning sessions. Unlike physical whiteboards or basic digital tools, Lucid connects directly to Jira, Confluence and slack. Ideas captured during brainstorming flow seamlessly into actionable tasks.


    Information Technology and Services

Very good at giving tools for building Visuals & Diagrams, while also mapping journey tasks.

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
Live stream update, working in collab and the tools
What do you dislike about the product?
needs more tool variation and maybe some better pixel quality on the scroll feature
What problems is the product solving and how is that benefiting you?
rather than tracking it is able to provide a path of what needs to be done in what order so that we can see where we are at, but more importantly it allows us to have a first instance of what it would look like or what time frame we have for this, and made better with visual creations


    pooja k.

Purposeful and built for momentum

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
Lucid makes it incredibly easy to import graphic design elements directly into wireframes. Our creative assets from logos to UI components can be easily integrated into early stage concepts. It is a huge win for brand consistency and speeds up design to development pipeline.

One of Lucid's most powerful features is its intuitive drag and drop interface. It democratizes design and fosters real time collaboration across departments. Lucid is a catalyst for innovation.
What do you dislike about the product?
It is not a tool, it is a productivity powerhouse.
What problems is the product solving and how is that benefiting you?
Lucid's framework libraries and templates eliminate the blank canvas syndrome. Whether it's a landing page layout, a user flow or a campaign wireframe i start with proven structures and customize from there. i save hours in planning and design. My teams focus on strategy and storytelling, not reinventing the wheel.


    Thomas L.

Sketching success with Lucid

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is not just a diagramming tool, it is a strategic asset for visualizing and optimizing how work gets done. It makes it easy to visualize team structures, project timelines and resource dependencies. I have built dynamic org charts and Gnatt style visuals that help me plan for growth and adjust workloads in real time.
What do you dislike about the product?
When working with complex process maps or large org charts the platform can lag or become sluggish. This affects productivity during live collaboration sessions when multiple users are editing simultaneously.
What problems is the product solving and how is that benefiting you?
Operational workflows were often buried in spreadsheets or siloed tools. Lucid helps me visualize these processes end to end so everyone from leadership to frontline teams can understand how things connect. Without a clear picture of dependencies and bottlenecks, decisions took longer. Lucid speeds this up by allowing us to map out scenarios, risks and resource needs visually. New hires used to spend weeks trying to understand our systems. Now we use lucid diagrams and dashboards to give them a clear interactive overview of how things work.


    Harshit S.

Great tool for visual, diagramming and collaboration

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
1. Easy to use and collaborate with the team. You can get started in a few minutes, it's so seamless
2. The integrations options are one of the best tools and the number of apps available are pretty exhaustive
3. On the note of integration, the recording or presentation options are also helpful when trying to share outside org and wanting some old school methods of share or needing to save offline.
4. Although they have such great templates, using the app is so easy that I always start from scratch. It is also fun!
What do you dislike about the product?
Zoom in and zoom out features can be an issue, irrespective of board sizes and other options, specially for first time users.
The AI diagram generation tool is great when using the UML or ERD prompts but the color scheme will always be the same if not specified using conditional formatting or some other methods.
What problems is the product solving and how is that benefiting you?
Data flow - that can show the tools and components of an E2E service to display - scalability, availability and security


    Matthew B.

Very impressive for a web-based diagramming tool

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
It's very easy to create and edit diagrams, and especially to do so quickly with the pan and zoom mouse shortcuts. There are multiple options for exporting the diagrams as images to be included in slides, and the data import options for creating charts from input data are impressive.

In the majority of cases, I am able to use this instead of something like Visio and this is especially useful when collaboration is needed.
What do you dislike about the product?
Attaching data to symbols is not as smooth as I would like, and I wasn't able to find a way to insert data values into the annotations (for example, displaying a data value in the text box of a symbol as with a variable).

The creation of custom shapes for re-use also has some glitches if you try to create one shape from multiple other shapes as a group, making it difficult to identify your shape visually from the picker.
What problems is the product solving and how is that benefiting you?
It makes collaboration on a diagram very easy and provides sufficient complexity to use it for the vast majority of diagramming needs.


    Consulting

Great Tool

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
Lucid visual allowed me to build out my task organization chart in a clean matter and share edits with others to ensure there was a clear understanding of our organization.
What do you dislike about the product?
Lucid Visual could use the employment of AI/MI technologies to help quickly build out and adjust the visualization product I wanted.
What problems is the product solving and how is that benefiting you?
It helped make my organization chart easier to visualize and connect links between the organization.


    Apparel & Fashion

Fantastic tool

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
I crafted the organizational chart for our company using Lucid, a decision that proved to be highly effective. After exploring multiple diagramming tools, I discovered that Lucid stood out for its intuitive interface, extensive features, and seamless collaboration options. This made the process of designing the chart not only efficient but also straightforward, allowing me to clearly represent our company structure and streamline communication across teams.
What do you dislike about the product?
One aspect that I find particularly frustrating is the high cost associated with it. The expenses can really add up, making it challenging to justify the purchase or investment.
What problems is the product solving and how is that benefiting you?
Not aware of this


    Ryan p.

Driving collaboration and creativity with lucid

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
When i started designing new web experiences, our biggest challenge was keeping everything organized and collaborative. I would sketch ideas in one tool, share feedback in another and lose time stitching it all together. Lucid suite changed that completely. Now i can import design elements, drag and drop headers, text and graphics and build wireframes using a rich library of frameworks and template - all in one place. Outlining tools make structuring pages simple and creating low fidelity mockups that evolve into prototypes is effortless.
What do you dislike about the product?
Nothing to dislike, just excited to keep using Lucid.
What problems is the product solving and how is that benefiting you?
I start with mockup creations for quick concepts and evolve them into prototypes or final deliverables, keeping momentum high throughout the process. Exporting to the formats stakeholders need streamlines handoffs to executives, web and ops teams..


    Rishi R.

Great tool for collaboration

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
I really like how easy it is to bring people together in Lucid. The suite makes collaboration feel smooth because everyone can add ideas, edit in real time, and see changes instantly. The templates are practical and save me time when I need to get a project started quickly. I also appreciate how well it integrates with other tools we already use, which keeps our workflow consistent. Overall, it helps my team stay on the same page and move from brainstorming to execution without losing momentum.
What do you dislike about the product?
Sometimes the interface can feel a little overwhelming when first starting out because there are so many features packed into the platform. It takes a bit of time to learn where everything is and how to use it efficiently. I’ve also noticed that when there are a lot of people working in the same document, performance can slow down slightly. These aren’t deal breakers, but they are areas that could be improved.
What problems is the product solving and how is that benefiting you?
Lucid helps my team stay aligned when we are working on complex projects. Instead of juggling multiple files and updates in different places, we can bring everything into one shared space and map it out visually. This makes it easier to see dependencies, assign responsibilities, and keep track of progress. It also reduces the time we spend clarifying details in long email threads or meetings because everyone can see updates in real time.