Lucid
Lucid SoftwareExternal reviews
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UI update with Objectsand no LLM integration
What do you like best about the product?
Objects drag and drop feature on platform is very good and smooth
What do you dislike about the product?
Limited number of generating new objects using promot or something
What problems is the product solving and how is that benefiting you?
Creating document of our system architecture and different workflows
Empowering with visual collaboration
What do you like best about the product?
IT is very versatile and user-friendly. The visual tools and customizable themes make every project look polished, while the real time collaboration keeps the whole team in sync. I love the ready-made templates, image imports and easy export options. The ability to compare and integrate live data takes mapping to the next level.
What do you dislike about the product?
Imports of complex visio diagrams can lose behaviors or swimlane structure. some competitive features feel more polished elsewhere.
What problems is the product solving and how is that benefiting you?
Lucid suite take the pain out of complex collaboration! it brings teams together in one dynamic space where ideas come to life. Customer journey mapping is a breeze with ready to use templates, i can map stages, compare multiple personas and even pull in real-time data for smarter decisions. visual customization is a huge win too: image imports, custom icons and flexible themes make every map engaging and on brand.
Lovely Experience with Lucid
What do you like best about the product?
What I love about Lucid Visual Collaboration Suite is its exceptional ease of use and intuitive interface, which makes daily planning, documentation, and flowchart creation a breeze. Whether I'm sketching out pseudo-code, mapping agile sprints, or building system architecture diagrams, Lucid's drag and drop functionality and smart connectors save time and reduce friction. The suite offers a rich set of features—from real-time collaboration to advanced templates—that cater well to both technical and non-technical workflows. Integration with tools like Jira, Confluence, and Google Workspace is seamless, allowing me to embed diagrams directly into my documentation pipeline. Implementation was straightforward, with minimal onboarding required, and the platform has become an indispensable part of my daily routine. Their customer support is responsive and knowledgeable, which adds to the overall reliability of the product.I love using it and use it daily.
What do you dislike about the product?
While the feature set is broad, some advanced functionalities—such as conditional formatting, version control, or deeper automation—feel limited or require workarounds. The pricing model can be restrictive for teams that scale quickly or need access to premium features across multiple users.
What problems is the product solving and how is that benefiting you?
Lucid solves the problem of fragmented collaboration by offering a unified platform for visual planning, documentation, and system design. It helps me present complex ideas clearly through flowcharts, pseudo-code, and agile boards—all in one place. Its ease of use and daily reliability make it a go-to tool for organizing thoughts and aligning with teams quickly.
Lucid Visual Collaboration Suite is a very helpful tool to convey ideas throw visual charts
What do you like best about the product?
The Lucid Visual Collaboration Suite is especially helpful for teams that need to turn complex ideas into clear, actionable visuals in real time. Its most valuable aspect is how seamlessly it enables collaborative brainstorming, diagramming, and project planning across distributed teams, letting multiple users work on the same canvas simultaneously without friction. The platform’s intuitive interface and wide range of templates speed up the process of creating flowcharts, org charts, wireframes, and other visual assets, reducing the need for lengthy explanations or scattered documents. The main upsides are its strong integrations with popular productivity tools, its cloud-based accessibility from any device, and the way it fosters alignment and clarity by keeping everyone literally on the same page when tackling intricate projects.
What do you dislike about the product?
While the Lucid Visual Collaboration Suite is powerful, its least helpful aspect is that its richness can feel overwhelming for new users, who may face a learning curve before becoming fully productive. The sheer number of features and options can make simple tasks seem more complicated than necessary at first. Additionally, the platform’s performance can lag when working on very large or complex diagrams with many collaborators, which can disrupt workflow during critical moments. Some users also find the pricing steep for smaller teams or occasional use, and offline functionality is limited, making it less ideal in environments with unreliable internet access.
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite helps solve several common business problems by turning abstract or fragmented information into clear, shared visuals that drive alignment. It bridges communication gaps between teams by providing a single collaborative workspace where everyone can see and contribute to ideas in real time, reducing misunderstandings and siloed efforts. It also speeds up complex planning and decision-making by allowing teams to map out processes, systems, and organizational structures visually, which makes dependencies and bottlenecks easier to identify. Additionally, it streamlines project kickoffs, product design workflows, and strategy sessions by replacing scattered documents and long meetings with interactive visual boards that keep everyone focused and on the same page.
Go to tool for visual collaboration
What do you like best about the product?
Lucidchart has quickly become one of my go-to tools for visual collaboration and process mapping. It’s intuitive enough to get started within minutes, yet powerful enough to handle complex workflows, system architecture, and organizational diagrams
What I appreciate most is the balance between ease of use and depth of functionality. The drag-and-drop interface makes building diagrams seamless, and the vast template library saves time when I need a quick starting point. Real-time collaboration is another standout—multiple people can contribute simultaneously, which has been a game changer for brainstorming sessions, mapping customer journeys, and aligning cross-functional teams.
What I appreciate most is the balance between ease of use and depth of functionality. The drag-and-drop interface makes building diagrams seamless, and the vast template library saves time when I need a quick starting point. Real-time collaboration is another standout—multiple people can contribute simultaneously, which has been a game changer for brainstorming sessions, mapping customer journeys, and aligning cross-functional teams.
What do you dislike about the product?
The free version is pretty limited, and the jump to paid tiers can feel steep, especially for small teams.
What problems is the product solving and how is that benefiting you?
Lucidchart is great at solving a variety of visual and organizational problems, especially around clarity, collaboration, and planning. Here’s a breakdown of the key problems it helps address:
1. Complex processes made simple
• Converts complicated workflows, org structures, or systems into clear visual diagrams.
• Helps teams quickly understand processes without lengthy explanations.
2. Cross-team alignment and collaboration
• Enables real-time co-editing so everyone is on the same page.
• Reduces miscommunication when mapping out projects or strategies.
3. Idea organization and brainstorming
• Supports mind maps and flowcharts, making it easier to capture and organize ideas.
• Helps turn abstract concepts into structured, actionable visuals.
1. Complex processes made simple
• Converts complicated workflows, org structures, or systems into clear visual diagrams.
• Helps teams quickly understand processes without lengthy explanations.
2. Cross-team alignment and collaboration
• Enables real-time co-editing so everyone is on the same page.
• Reduces miscommunication when mapping out projects or strategies.
3. Idea organization and brainstorming
• Supports mind maps and flowcharts, making it easier to capture and organize ideas.
• Helps turn abstract concepts into structured, actionable visuals.
Much Needed Collaboration on Google Meet
What do you like best about the product?
I was successfully able to work with other participants on Google Meet through the whiteboard feature!
What do you dislike about the product?
Integrating and initial set up on Google Meet was a pain
What problems is the product solving and how is that benefiting you?
I was able to teach math concepts to the other participant in the Google Meet call.
Generous free tier
What do you like best about the product?
Free tier has almost always been enough to complete the task I am doing and when it hasn't the subscription is not prohibitively expensive.
You can also use it for pretty much any visualisation from app mockups to data base schema or service architecture design.
You can also use it for pretty much any visualisation from app mockups to data base schema or service architecture design.
What do you dislike about the product?
Selecting the right content box is often cumbersome, using preset templates makes this easier but if you are new and starting from a blank sheet you need to do a fair bit of guessing.
What problems is the product solving and how is that benefiting you?
The biggest problem that the suite solves for me is being able to share my diagrams/schemas/wireframes with other developers and managers with just a URL. The opinionated nature of the design elements you can use also make it much faster to prototype when compared with something like Figma.
Lucid - IA Diagram Flow Generation
What do you like best about the product?
Ease of use, especially using Flowchart creation IA Tool allowing me to create quickly draft flowchart that can be reviewed with the team.
What do you dislike about the product?
I have not had any issues with this application. All features I have used have been very simple to use.
What problems is the product solving and how is that benefiting you?
Main focus is for Flowchart documentation on application process.
Design Flow
What do you like best about the product?
It’s most helpful to have live editing. The best way to collaborate is like this.
What do you dislike about the product?
I dislike having too vague a screen to start with. It’s better to start off with ideas.
What problems is the product solving and how is that benefiting you?
It helps for us to design diagrams for internal and client purposes.
Lucid for creating a detailed staging plan
What do you like best about the product?
I like the ease with which I could construct a clear swim lane chart without any prior experience
What do you dislike about the product?
Sometimes when you need to adjust formatting late in the design you have to manually adjust each entry to suit rather than the software automatically adjusting for you.
What problems is the product solving and how is that benefiting you?
It solves the problems of manually having to link things together and having to manually change many items when a single item is moved. For example, I could easily delete an entry or move it around and the relevant arrows would follow it around and adjust as required, whereas if I did this in bluebeam I would have to manually route the arrow.
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