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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,521 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Anurag Y.

Lucid Makes Brainstorming and Diagramming Effortless

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Lucid for some time now, whether I am brainstorming, mapping out a process, or creating charts and conceptual diagrams. It has been just great
What do you dislike about the product?
There isn’t much that I dislike, but I have observed that when handling larger and more complex diagrams, the performance tends to slow down somewhat. It’s not a major issue, but it is noticeable. Additionally, although the integrations are impressive, setting them up or managing them can be a bit challenging.
What problems is the product solving and how is that benefiting you?
When working with systems that involve many moving parts, things can quickly become confusing. Having everything organized in a diagram makes it much easier for me to understand, explain, and refine complex processes.

Visuals also help me communicate my ideas to others more effectively. Rather than relying on lengthy explanations or cluttered documents, I can share a diagram that immediately illustrates how all the components connect. This approach saves time and helps prevent misunderstandings, which is especially valuable when collaborating with cross-functional teams.

Another significant advantage is the speed at which I can iterate. Whether I need to update a design, test out different scenarios, or restructure a system, I can modify the diagram instantly and see the results right away. This accelerates problem-solving and boosts my confidence in the decisions I make.

All in all, Lucid transforms complex architecture tasks into something much more manageable, collaborative, and clear, making my entire workflow smoother and more efficient.


    Nikolay G.

All-in-One Flowcharting Essential

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I thoroughly enjoy using the Lucid Visual Collaboration Suite, particularly for creating flowcharts and process mapping, as it consolidates everything I need into one centralized platform. The suite offers a wide variety of charts to choose from, which greatly enhances my ability to standardize my visual representations efficiently. This feature is incredibly useful, ensuring that my charts maintain consistency and clarity, while the ease of setup makes it accessible for newcomers like myself. I haven't experienced any malfunctions, which speaks to the reliability and robust performance of the suite. Overall, my experience with the Lucid Visual Collaboration Suite has been very positive, and I am confident recommending it to others.
What do you dislike about the product?
Nothing.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create flowcharts and process maps all in one place with various chart options, which keeps my output standardized.


    Higher Education

Effortless to Use with Helpful Templates

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use, and the default templates give a good starting point.
What do you dislike about the product?
Sometimes it gets annoying when trying to copy existing shapes, as it take the connecting arrows with it
What problems is the product solving and how is that benefiting you?
I use it for architect the abstract idea about the workflows I have designed for data engineering pipelines.


    Mustafa .

Effortless Flowchart Creation, Seamless Collaboration

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I find Lucid Visual Collaboration Suite incredibly helpful for project planning and design, especially when it comes to creating flowcharts and collaborating with team members. I love how easy it makes drawing charts and flow diagrams, allowing me and my team to navigate and collaborate effectively. The logic chart feature is particularly useful because it lets me connect arrows from one block to another, creating full-fledged flow diagrams that are easy to read and clearly convey their meaning. I really enjoy the experience of using Lucid Visual Collaboration Suite, especially in terms of its straightforward setup and the availability of pre-made templates that allow me to quickly get started and become familiar with its functionality. Logging in with an email address and accessing these templates made adapting to the suite a breeze, taking me about five to ten minutes to get up to speed.
What do you dislike about the product?
I mean, I don't have any complaints. It's doing its job pretty well. And I feel like if it had a chat feature, it could help me get in touch with team members who are far away.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite simplifies project planning and design. It makes drawing charts and flow diagrams easy, and facilitates team collaboration and navigation with clear, easily readable diagrams.


    Luckmali F.

Customizable and User-Friendly, Needs Initial Guidance

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I find Lucid Visual Collaboration Suite incredibly beneficial for creating organization charts. The ease with which I can add images and arrange the hierarchy makes my work more efficient and visually clear. I love being able to add photos and show exactly how many people are under each person, which enhances my ability to create detailed, unique org charts without relying on pre-existing templates. The ability to set conditions and customize charts with different shadings, shapes, and borders allows me to tailor my work specifically to my needs, enhancing creativity and visual appeal. Additionally, the initial setup was straightforward, and the user experience is generally positive, contributing to a high likelihood of recommending the tool to others, rated at 9 out of 10.
What do you dislike about the product?
I found it unclear how to move objects around initially in the Lucid Visual Collaboration Suite. A quick guide or tutorial at the start would be helpful.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to easily add images, arrange hierarchy, and create unique org charts without templates, enhancing my workflow with customizable features like conditions, shadings, shapes, and borders.


    Alex B.

Visually Engaging, Collaborative, and Fast—A Must-Have for Team Process Flows

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
It's valuable to create process flows that are visually appealing and collaborative for engagement with my teams. I like that there are templates and styles, and that Lucid doesn't lag like Visio. I am interested in the ability to work on documents with a team with various permissions. I use Lucid every day and my team sees value in it the more I use it. It's pretty easy to start using as well.
What do you dislike about the product?
I wish that I could select a template in the same way that I could choose a shape, instead of it creating a whole new page or tab. I want more options for styles and more templates to choose from, but I don't want them to be so crazy or "untested" for fluidity that they aren't cohesive with the application so I understand that they are slow to evolve for a good reason. I would like to see wireframe features that are on the same level as Figma or Balsamiq and I'd also like a much larger variety of mindmap features and symbol sets. I think that the layering feature is very cool and very useful but I think it can be a bit unintuitive to use and I frequently have to backtrack and figure out what happened to my layers.
What problems is the product solving and how is that benefiting you?
Visio is not collaborative and is very slow and clunky. I like the modern style of lucid chart and i love the ability to make my flows interactive and visually appealing


    Computer Software

Simple to my liking

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
Lucidchart is extremely helpful for quickly creating visual diagrams. I’ve been using Lucidchart for a long time, and it’s always the first tool that comes to mind whenever I need to make any type of chart. The suite itself is quite intuitive—you don’t need to spend much time reading instructions to get started, and it offers all the tools necessary to build a solid chart. Personally, I mainly use it to create flowcharts, especially when designing systems.
What do you dislike about the product?
Although most features are straightforward, I find that you really need to use the suite regularly to become comfortable navigating the interface. Even though I understand the basics of using such tools, I often struggle to quickly locate or identify the right tool for a specific situation. For instance, when I want to add a component to a diagram, I sometimes have to search around to find the exact tool I need. Still, perhaps this is simply part of the learning curve that comes with any design tool.
What problems is the product solving and how is that benefiting you?
I mainly use Lucid chart to draw flow chart as a solutions architect, most of the time design systems and how micro-services integrates with one another. Most of the time, it's much easier to understand the system when you have a diagram.


    Adam T.

Lucid feats

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Lucid's visual collaboration suite seamlessly integrates multiple tools like Lucidchart and Lucidspark into a single platform. This creates a centralized, dynamic workspace that moves teams beyond static documents and fosters real-time, visual problem-solving.
What do you dislike about the product?
The pricing structure can be prohibitive for smaller teams or individual users, and the extensive feature set can sometimes feel overwhelming for new users.
What problems is the product solving and how is that benefiting you?
Lucid solves the problem of scattered ideas and misalignment by centralizing collaboration into dynamic, visual documents. This benefits me by replacing long email chains and static files with a single source of truth, making complex concepts clear and accelerating decision-making.


    Allegra I.

Great for Visual Process Documentation

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how easily sharable and editable the Lucid Visual Collaboration Suite is, allowing multiple parties to collaborate seamlessly within a single app. Additionally, the new AI feature is a standout for me as it can automate the drawing of steps when provided with precise directions, which enhances efficiency and accuracy in documenting processes visually.
What do you dislike about the product?
I find the editing functions somewhat hard to use. There are many buttons and options that I need to switch between, which makes the process cumbersome.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to document processes visually, making them easily sharable and editable for multiple parties, and the AI feature helps create steps efficiently.


    Lauren D.

Easy AI-Driven Visualization, Needs Multi-Language Support

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I find the Lucid Visual Collaboration Suite's AI features incredibly helpful, especially for someone like me who is new to the platform. This assistance makes building business processes significantly easier and more accessible. Additionally, I appreciate the well-defined menu, which provides plenty of options and clearly represents each shape, allowing me to understand what each signifies. The help guide is another aspect I like as it effectively explains the menu options and various features, enabling me to follow along quite easily. The initial setup was straightforward thanks to the AI and the provided guide, which made the process easy to follow.
What do you dislike about the product?
The tutorial video seemed to be only available in German. It would be beneficial if tutorial videos were available in more languages or featured closed captioning to accommodate non-German speakers.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to model business processes more effectively by visually mapping steps, enhancing understanding, and improving team engagement without overwhelming text. The AI and detailed guide simplify use for newcomers like me.