We use Lucidchart for a number of things including workflow diagramming, org chart development, and process workflows. We process many legal things with real estate, such as ownership charts and title transfers. It's far easier to do these tasks visually than it is in language.
Lucid
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Excellent tool for cross-team collaboration and presentations
What do you like best about the product?
As a Product Manager at a tech company, I have been using the Lucid Visual Collaboration Suite for over a year and I have found it to be extremely helpful when presenting and getting across complicated ideas. For example, I had a problem that needed to be solved and required a new technical/backend change. I tried to use other tools to present that to my engineers, but they did not get it. When I started using the Lucid Chart and Lucid Spark tool, they immediately understood what I was talking about and it allowed us to collaborate together. We were building out a process and flow chart which also indicated backend changes and it was very easy to brainstorm and test out different theories with the Lucid Visual Collaboration Suite. It was also great because I was able to export and share the changes with the whole team after the presentation.
After this moment, I recommended my entire product team to start using the Lucid Visual Collaboration Suite and they found it extremely helpful too. I use this tool every week when presenting or learning new ideas within the engineering and product organization.
What I like the most about Lucid Visual Collaboration Suite is how easy it is to turn ideas into actual structured diagrams and flowcharts. It is amazing truly how collaborative this tool is and how easy it is to use with your teammates.
I like how Lucidspark enables real-time collaboration with features like sticky notes, voting, and breakout boards, while Lucidchart helps structure ideas into clear, professional diagrams. The seamless integration between tools, especially with the universal canvas, speeds up workflows and keeps everyone aligned.
After this moment, I recommended my entire product team to start using the Lucid Visual Collaboration Suite and they found it extremely helpful too. I use this tool every week when presenting or learning new ideas within the engineering and product organization.
What I like the most about Lucid Visual Collaboration Suite is how easy it is to turn ideas into actual structured diagrams and flowcharts. It is amazing truly how collaborative this tool is and how easy it is to use with your teammates.
I like how Lucidspark enables real-time collaboration with features like sticky notes, voting, and breakout boards, while Lucidchart helps structure ideas into clear, professional diagrams. The seamless integration between tools, especially with the universal canvas, speeds up workflows and keeps everyone aligned.
What do you dislike about the product?
One downside of the Lucid Visual Collaboration Suite is that the interface can feel overwhelming for new users. While the tools are powerful, they’re packed with features that aren't always intuitive to find or use without prior experience. For teams just getting started, this can lead to a steeper learning curve and some early frustration. More built-in guidance or onboarding prompts would help ease that transition and ensure teams get value quickly without needing extensive training or documentation.
Additionally, performance can start to lag when working with large or highly detailed documents, especially if multiple collaborators are editing at once. This is particularly noticeable in Lucidchart when diagrams include a lot of linked data or embedded assets. Also, while integrations with tools like Slack, Jira, and Microsoft are available, the setup can be finicky, and some connections don't sync as smoothly as expected. A more consistent and seamless integration experience would go a long way in making Lucid even more effective as a central collaboration hub.
Additionally, performance can start to lag when working with large or highly detailed documents, especially if multiple collaborators are editing at once. This is particularly noticeable in Lucidchart when diagrams include a lot of linked data or embedded assets. Also, while integrations with tools like Slack, Jira, and Microsoft are available, the setup can be finicky, and some connections don't sync as smoothly as expected. A more consistent and seamless integration experience would go a long way in making Lucid even more effective as a central collaboration hub.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps me bridge the gap between product and engineering by giving me a clear, visual way to present complex ideas. As a product manager, I often need to communicate workflows, edge cases, and different user scenarios—especially when we're planning changes that impact backend systems or involve multiple user types. Lucid makes it easy to translate all of that into a visual format that engineers can quickly understand, provide input on, and iterate with me in real time.
For example, we were planning a manual migration of users from an old UX experience to a new one. Initially, users had the option to stay in the old experience, but eventually, we needed to deprecate it completely. I laid out the proposed migration flow in Lucidchart, including decision points, data dependencies, and different user types. What started out as a clunky, hard-to-follow Excel document became a clear and interactive diagram. We used it to move components around during the discussion so the logic made sense to everyone and was easy to agree on. It streamlined communication and helped us reach alignment much faster.
For example, we were planning a manual migration of users from an old UX experience to a new one. Initially, users had the option to stay in the old experience, but eventually, we needed to deprecate it completely. I laid out the proposed migration flow in Lucidchart, including decision points, data dependencies, and different user types. What started out as a clunky, hard-to-follow Excel document became a clear and interactive diagram. We used it to move components around during the discussion so the logic made sense to everyone and was easy to agree on. It streamlined communication and helped us reach alignment much faster.
Perfect for architecture diagrams and illustrating workflows
What do you like best about the product?
Super easy to use in building beautiful diagrams and workflows. As a Solution Engineer at a tech company, I can't think of another solution for building out these diagrams that showcase data architecture.
What do you dislike about the product?
Nothing. Given my role, my scope of the product is limited. I'm sure the product is capable of so much more than what I use it for.
What problems is the product solving and how is that benefiting you?
Lucid makes it easy to illustrate concepts that are difficult to articulate - data architecture, data in transit, etc. Building out diagrams and workflows in Lucid has likely saved me hours of customer calls focused on explaining these concepts.
The Best Visual Collaboration Suite I’ve Used
What do you like best about the product?
I use it almost daily and I love how intuitive it feels, setup was painless, features are plenty without being overwhelming, and integrations make it fit right into my daily workflow.
What do you dislike about the product?
Sometimes it feels a bit heavy on browser resources, and a few advanced features take time to learn. Nothing major, but could be smoother.”
What problems is the product solving and how is that benefiting you?
Lucid takes the complexity out of tax data reconciliation by letting me turn pipelines into simple visuals. It helps me catch issues quickly, keeps teammates aligned, and makes knowledge sharing way easier than relying on long docs or calls.
Simplified Team Alignment and Idea Visualization
What do you like best about the product?
I appreciate how Lucid Visual Collaboration Suite simplifies brainstorming and the creation of flowcharts, which makes handling complex ideas more manageable and facilitates easy collaboration among team members. The software has also been instrumental in aligning team members on projects and organizing complex ideas visually.
What do you dislike about the product?
I found the initial setup of the Lucid Visual Collaboration Suite somewhat time-consuming and challenging to navigate at first. It took a little time to understand how to use the suite effectively. Although I was eventually able to navigate it with guidance and regular use, the initial learning curve was steep.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to align team members on projects, organize complex ideas visually, brainstorm, create flowcharts, and develop project plans, making complex ideas easier to understand and process.
Visual approach facilitates clarity and process efficiency in complex real estate tasks
What is our primary use case?
How has it helped my organization?
The benefits since implementing Lucidchart are mostly because taking a visual approach to any of these things is far superior to trying to type it out or write it out or explain it to anyone. Secondly, Lucidchart does a great implementation of that visual approach. It has greatly influenced us in clarity.
I cannot speak specifically to efficiency metrics, but clarity itself develops efficiency and resiliency because most of what we do doesn't get questioned later, and we maintain better tracking of processes and pathways.
What is most valuable?
One of the best features of Lucidchart is that it's robust. I appreciate being able to use it collaboratively with other people. We use both Lucidchart and Miro collaboratively across the division with four or five of us working with it.
I've attended several seminars which were very good. While some users implement it for Agile and other advanced processes, we use it as a visualization tool for processes and constructs involved in real estate transactions. Lucidchart is excellent because it allows us to attach pieces together, shuffle them around, and maintain connections without losing track of relationships.
What needs improvement?
The system is a bit clumsy when it comes to stylizing to match corporate imaging styles. In real estate, we need everything to have the same look and feel as our materials. Beyond dropping a logo in, it's not particularly comfortable working with our corporate font set.
For how long have I used the solution?
I have been working with it for about a year now.
What other advice do I have?
I haven't done much with Lucidchart's integration with other popular apps such as Teams, though one of my colleagues mentioned it can be added. This has sparked my interest to look into integration with Excel and Word, though we haven't implemented these features yet in our less than a year of operation.
I access Lucidchart from multiple devices, including iPhone, iPad, and PC desktop. Our PCs are all laptops, so we can work remotely. I've collaborated with people from home on my iPad while they were on their laptop, though this isn't our routine behavior.
I would recommend Lucidchart to others, but I'd also recommend exploring other options. It depends on what your fit and feel is for what you're trying to accomplish. For heavy users or technical users, Lucidchart might be very appealing. It has more capabilities than I'm currently using. The Highway Bridge Maintenance group, who are familiar with Agile processes, speak positively about it. For average users, they might find similar functionality in Miro or other less expensive alternatives.
Overall Rating: 9 out of 10
Great for Structuring and Visualizing Engineering Workflows
What do you like best about the product?
Lucid helps me map out complex engineering workflows in a way that makes them easier to explain to the team. I often use it to create system diagrams, workflow charts, and architecture visuals, which keeps discussions more structured. The templates are very handy, and real-time collaboration makes it easy to align with others quickly.
What do you dislike about the product?
Sometimes performance slows a bit when working with large, detailed diagrams. Export options could also be more flexible.The pricing plans are also bit expensive.
What problems is the product solving and how is that benefiting you?
Instead of having scattered notes or rough drawings, I can create a single visual that everyone understands. This reduces confusion, speeds up decision-making, and makes onboarding new engineers easier since they can quickly see how things fit together.
Great for collaboration
What do you like best about the product?
Ability to setup a team and easily share charts within different teams.
It also seems clever about snapping lines/arrows to shapes and suggesting rules for the layout, e.g. red arrow for No line in a flow diagram.
It also seems clever about snapping lines/arrows to shapes and suggesting rules for the layout, e.g. red arrow for No line in a flow diagram.
What do you dislike about the product?
I miss the ability to link from one shape to another. Like if the user clicks a shape their focus moves, smoothly, to some other shape or diagram.
What problems is the product solving and how is that benefiting you?
Diagramming and sharing diagrams with team members.
Lucidchart - A fast way to diagramming
What do you like best about the product?
Lucidchart has a lot of icons and symbols to create a connected diagram highlighting flows well.
What do you dislike about the product?
Managing team projects, version history, and user roles can be difficult
What problems is the product solving and how is that benefiting you?
Creating and sharing diagrams for better representation and collaboration
Lucid Chart has made making training material 10x easier, faster, easier to edit.
What do you like best about the product?
I really enjoy how easy it is to use. The program layout is very easy to follow.
What do you dislike about the product?
I don't like that it doesn't give you a space to work with for a certain size paper. I sometimes make charts only to find they won't print well.
What problems is the product solving and how is that benefiting you?
I use it to make training materials for my job in HR. This program has made creating documents efficient and easy to do.
Wonderful tool for technical architecture drawing
What do you like best about the product?
- Best tool out there
- Supports all sorts of pictures of various components
- Supports all sorts of pictures of various components
What do you dislike about the product?
- Free drawing could be improved. It is not very user friendly
What problems is the product solving and how is that benefiting you?
Helps visualize the problems
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