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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Beautiful flowcharts but ramp up to proficiency feels difficult

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
I think the tool itself lends well to creativity and has opportunities for a wide scope of products
What do you dislike about the product?
The navigation of the tool feels difficult and I feel that I won't be able to get up to speed on the right things.
What problems is the product solving and how is that benefiting you?
Helping us see customer touchpoints across each function of our organization


    Human Resources

Easy to use, intuitive tool

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Variety of templates, functions and easy collaborations for teams
What do you dislike about the product?
limited support of some picture format files
What problems is the product solving and how is that benefiting you?
Visual representation of processes, teams, structures


    Financial Services

Visual Building Simplified

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Suite has a lot of upsides, but most notably is how easy it is to use as a beginner. The user interface is simple, and it makes creating the idea in your head easy. Everything is right in front of you and you don't have to spend too much time searching tabs and pages to find what you need.
What do you dislike about the product?
When you first open a project, the number of options and templates can seem intimidating.
What problems is the product solving and how is that benefiting you?
Lucid solves the problem of having to explain projects or ideas to people outside of the process. Creating visuals is easy to loop those in who need caught up to speed.


    Mechanical or Industrial Engineering

Lucid Suite Review

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Super easy to collaborate with others in real time, a lot of features and very clean UI that makes it satisfying to use. The team is great as well with support if issues arise.
What do you dislike about the product?
There's a lot you can do within it so learning about every single feature can be overwhelming--but well worth it!
What problems is the product solving and how is that benefiting you?
Not having maps in place that diagram our processes which Lucid has really helped in allowing us to be more cognizant of improvement opportunities. Mapping can also seem like a solo activity so the collaborative aspect has helped a lot with making sure everyone's opinions are heard


    King Matthew O.

A must have tool for Software Engineers

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
One of the first step of moving forward from Proof of Concept into Production of a product is creating a scalable architecture and design. Lucid has been my go-to tool for creating implementation design and it is our main way of collaboration with the team and we use this weekly at minimum. It is easy to do revisions, sharing with stakeholders and can be transferred easy to slide deck.
What do you dislike about the product?
Using Lucid without experience is intuitive compared to different visual tool. However, Lucid needs to improve the ergonomics of usage for more advantage features.
What problems is the product solving and how is that benefiting you?
The ease of use for collaboration for software design, sharing and making me more productive in my role.


    Accounting

In need of a Roadmap

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Lucid has endless templates which makes creating a document so much easier. It has many options, such as linkable items, icon packages, that facilitates the process.
What do you dislike about the product?
I would love something similar to RoadMunk integrated.
What problems is the product solving and how is that benefiting you?
It allows me to be creative with my documents and my ideas organisation


    Aakash N.

Great options for organization charts

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy the integrability of the app to Microsoft Office worksheets, and its many Org Chart customization features.
What do you dislike about the product?
It has taken me time to get advanced access to beta features, and I am looking for a better way to customize the layouts of shapes within a linked org chart.
What problems is the product solving and how is that benefiting you?
It is bringing automation into my work in ways that Visio couldn't, making my job easier.


    Consulting

Next Level Visio

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
This process mapping software is very intuitive. It seems to anticipate what I want to do next, and then do it, correctly. It's much faster to create process maps in here vs. Visio. The AI features speed up process mapping even more.
What do you dislike about the product?
I don't know yet, so far it's great for process mapping.
What problems is the product solving and how is that benefiting you?
Process maps are required for regulatory compliance. Lucid allows me to create these quickly and easily.


    Jonathan W.

Flow charts, Environment Management, Future State Diagrams. All of the above!

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
Intuitive and polished. Very easy to pick up and start using.
What do you dislike about the product?
needing to add resources everytime I create a new chart.
What problems is the product solving and how is that benefiting you?
Creating an environment map and a future state diagram. Also it's great for team collaboration on discovery calls.


    Aayush M.

Lucidchart Product is best

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
Real time collaboration similar to google doc
What do you dislike about the product?
some advanced features are gated behind higher pricing tiers
What problems is the product solving and how is that benefiting you?
learning curve for user unfamiliar with visual tools