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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Khushboo Y.

Excellent Visual Collaboration Tool for Teams

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
Lucidchart has been a game-changer for visualizing complex workflows, systems architecture, and process diagrams. The intuitive drag-and-drop interface makes it easy to build flowcharts, mind maps, ERDs, and more—even for non-designers.

What I appreciate most is the real-time collaboration feature, which allows our distributed team to work together seamlessly on the same document. The integration with Google Drive, Jira, and Confluence has made our documentation and brainstorming processes much more efficient.

Templates are abundant and customization options are flexible, which saves a lot of time. The learning curve is minimal, and the performance is consistently smooth.

Highly recommend for professionals and teams looking to enhance productivity and clarity through visuals.
What do you dislike about the product?
Sometimes, finding specific shapes or templates takes longer than expected due to limited search filtering. Also, offline access would be a helpful feature for times when internet connectivity is unreliable.

That said, these are relatively minor issues, and the overall functionality and user experience are still top-notch.
What problems is the product solving and how is that benefiting you?
Being able to co-edit diagrams, leave comments, and integrate with tools like Google Drive, Jira, and Confluence has greatly improved team productivity and reduced miscommunication


    meena v.

I'm creating an ERD for my database and the process was smooth and user friendly.

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
User friendly and it already has videos available for the first time users
What do you dislike about the product?
Nothing as of now just started using it two weeks ago
What problems is the product solving and how is that benefiting you?
Creating an ERD for my database it is helping me with the visualisation and also relationship part.


    Information Technology and Services

I use lucid almost everyday

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
That my co workers can also be on the same screen and we can collaborate online live in real time
What do you dislike about the product?
None actually I love that I can use it with confluence
What problems is the product solving and how is that benefiting you?
I had no where else to go to for creating diagrams. Lucid is my only solution and i like it a lot


    Logistics and Supply Chain

lucid review

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
easy to use with collaboration & few features that I needs are already exists and no need to do extra effort to use it
What do you dislike about the product?
mouse event action needs time to get used to. Want to scroll down but it enlarges the contents. However, using with trackpad removes the issue.
What problems is the product solving and how is that benefiting you?
easier to share the blue print of the product & receive feedback.


    Financial Services

Great tool for visualisation

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to use and it helps you to see your exact steps to complete you feature in the best way possible. It is very quick to learn the way it works and how to reach max productivity within a short period of time.
It is easy to share between people in team and everyone can contribute to the chart and change it or add comments. It makes collobarative work in team much easier.
What do you dislike about the product?
I think all the functions i have used so far are useful and needed.
What problems is the product solving and how is that benefiting you?
It helps team work together and make the vision between all team members being shared and clear.


    Law Practice

Easy to use and makes collaboration easy

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, clear and clean interface and very intuitive. Can be adapted to a range of uses.
What do you dislike about the product?
Nothing to share, I do not have any issues to flag.
What problems is the product solving and how is that benefiting you?
Workflows within the business.


    Peter H.

Lucid chart

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
Work together on diagrams and ease of use
What do you dislike about the product?
learning curve as I'm new to the product
What problems is the product solving and how is that benefiting you?
collaborative diagraming


    Hospital & Health Care

Easy to use tool for visualizing

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
Its easy to use and find everything, i like the large array or usable shapes and visuals, as well as already existing templates i can start my work on.
What do you dislike about the product?
Using LLM tools for visualizing typically outputs mermaid diagrams as code, which i cannot easy paste back into lucid for more detailed analysis.
What problems is the product solving and how is that benefiting you?
Real time collaboration and access to diagrams, as well as wide array of easy drag & drop shapes and connectors.


    Information Technology and Services

Great user interface and integrations

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
Easy to make org charts
good templates
integrates well
What do you dislike about the product?
Wish there were ways to collaborate with teammates for free without an additional license
What problems is the product solving and how is that benefiting you?
Visual org chart, exporting -- looking nice.


    Mike A.

Lucidchart has been seamless, making diagramming and collaboration intuitive and efficient.

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
I love Lucidchart’s intuitive drag-and-drop interface and extensive template library, which make creating professional flowcharts and diagrams quick and easy, while its real-time collaboration feature enhances teamwork across projects.
What do you dislike about the product?
While Lucidchart is generally user-friendly, the free version has limited features and export options, which can feel restrictive for complex projects, and the pricing for premium plans can be a bit steep for small teams or individual users
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the problem of unclear communication and disorganized workflows by providing an intuitive platform for creating clear, professional diagrams and facilitating real-time team collaboration. This benefits me by streamlining project planning, improving team alignment on complex processes, and saving time with easily customizable templates and seamless integrations with tools like Google Drive and Slack.