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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,456 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mhembe K.

Outstanding Visual Toolset with Real-Time Collaboration

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
This tool offers an end-to-end visual toolset, making it easy to design and manage projects from start to finish. The real-time collaboration and integration capabilities enhance teamwork and streamline workflows. Its intelligent features and automation help boost productivity. Additionally, the extensive template and shape libraries, along with its overall usability, make it a versatile choice for a variety of needs.
What do you dislike about the product?
The software can become sluggish when working with large diagrams, and the cost for full functionality is quite high. Additionally, it may be somewhat challenging for those who are new to it. Overall, it is most appropriate for teams that collaborate online regularly and do not depend heavily on offline access.
What problems is the product solving and how is that benefiting you?
As a developer, Lucid Visual Collaboration Suite helps me plan backend systems, API flows, and database structures in a way that’s easy to understand and share. It keeps my team aligned during feature planning, reduces miscommunication, and saves a lot of time when collaborating across design and development.


    Computer Software

CSM

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I really like the visual collaboration features. It makes diagramming, brainstorming, and working with teams really intuitive and seamless.
What do you dislike about the product?
I don’t have any issues with the software itself, but the pricing felt a bit high for a single user.
What problems is the product solving and how is that benefiting you?
This software helps our team streamline brainstorming, organize ideas visually, and collaborate in real time. It reduces confusion, speeds up decision making, and keeps everyone aligned, which saves time and improves the quality of our work.


    Preston H.

Effortless Onboarding and Instant Usability

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The product is very easy to start using immediately. I was able to get going with it right from the beginning without any complications.
What do you dislike about the product?
I found the mobile interface less productive for my needs.
What problems is the product solving and how is that benefiting you?
This tool helps me visualize my workflow, so tasks aren't just jumbled together in a list or left swirling around in my head.


    Computer Games

Great Templates and UI, But Needs More Export Options and Flexible Payments

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The templates are nice and the user interface looks great. It's also easy to use for group work.
What do you dislike about the product?
When working with very large diagrams, the software can become laggy, which can be frustrating. It would also be helpful to have more options for export formats. Additionally, I would appreciate the ability to make one-time payments for individual features or to add a single extra chart space to my account, rather than having to commit to a full subscription.
What problems is the product solving and how is that benefiting you?
This tool makes it much easier to explain larger projects to the group I'm working with, whether we're making games or working on general coding tasks. It's also really helpful when group members are at home, since it means we don't all have to travel to the college to work on assignments or projects together.


    Mitch U.

Advanced Collaboration Made Easy with Lucid

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Lucid Visual Collaboration Suite for about five years, primarily for ideation, visualizing concepts, and diagramming applications and data flow. I find it incredibly useful for collaboration, as it allows me to easily manage access and permissions through team folders. The simultaneous editing feature significantly enhances collaborative efforts, enabling smooth teamwork. The infinite canvas is a remarkable tool, especially when transitioning from planning to execution stages. I also appreciate how it integrates seamlessly with other tools like Jira and Confluence, which are essential for our workflow. The user-friendly interface and presentation tools enrich my experience, making it easier to whiteboard together and deliver presentations effectively. Auditing and license management capabilities with enterprise tools are crucial for me, ensuring compliance and efficient resource management. Overall, these features make Lucid Visual Collaboration Suite a great choice for collaborative visualization work.
What do you dislike about the product?
I find the integration with source code management, like GitHub, lacking in the Lucid Visual Collaboration Suite. Figma offers this functionality, which would significantly enhance documentation and planning processes. Additionally, the absence of an MCP server for integration with systems like GitHub Copilot when working on design and code is a missed opportunity. Document management from an enterprise perspective needs improvement, especially regarding handling documents of deactivated accounts, which currently get dumped into an individual's documents. Implementing better retention policies would also be beneficial.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for ideation, collaboration on diagrams, and seamless data flow visualization. It integrates with planning tools, supports simultaneous editing, offers team folders, and facilitates whiteboarding and presentation, boosting our team’s efficiency.


    Francesco P.

Intuitive Tool for Effortless Org Charts

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Lucid Visual Collaboration Suite for its ease in sharing organizational charts, which allows me to efficiently communicate with business leaders about organizational changes. The ability to export org charts into PDFs is incredibly convenient, helping me present various visual options for discussion seamlessly. As a people business partner, this functionality is invaluable in streamlining my tasks. Additionally, I found the initial setup of the suite very easy, which was a great start to my experience with the software.
What do you dislike about the product?
I dislike the formatting issues when copying and pasting formats between different shapes. Specifically, the bold text in employee names does not transfer correctly, which interrupts my workflow when creating visually consistent org charts.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite helps create visually clear org charts, facilitating organizational discussions with leaders. It simplifies sharing and exporting to PDFs, enhancing my efficiency as a people business partner.


    Bhargav Prasad P.

Intuitive Visual Collaboration with Easy Setup

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I love the Lucid Visual Collaboration Suite for its easy-to-use and intuitive interface, which helps me create shareable workflow diagrams with accurate coloring and detailed text explanations across my entire organization. It truly stands out for me due to its real-time collaboration capabilities, allowing seamless viewing, sharing, and editing with my colleagues. The absence of a steep learning curve makes it highly accessible, even for new users like me in the onboarding BFSI industry, making it easier to understand workflows through visual mediums rather than text-heavy content. Moreover, the massive libraries for templates and shapes prove extremely beneficial for technical teams, providing an extensive range of resources for our varied needs. The initial setup of the Lucid Visual Collaboration Suite was super easy, proceeding without any hiccups, making the overall user experience delightful and efficient.
What do you dislike about the product?
I think mapping with the keyboard could be better to eliminate the need for using the mouse completely. The hotkeys can be mapped in the same way for spark and charts, and having a complete hotkey mapping section for users to create their own shortcuts would greatly improve the experience.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create shareable workflow diagrams, aiding in understanding workflows visually, simplifying collaboration across my organization. Its easy interface and extensive template libraries enhance real-time collaboration.


    Paul P.

User-Friendly and Perfect for Team Collaboration

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I love how user-friendly the Lucid Visual Collaboration Suite is; its ease of use, especially with simple click and drag operations, stands out, making it highly accessible even for beginners. The collaboration features are a significant advantage as they allow multiple users to work together seamlessly. I also appreciate the cloud-based nature of the product, which means I can access it from anywhere, providing flexibility and convenience. Additionally, the integration capabilities with other tools enhance its appeal, offering a smoother and more connected workflow. Transitioning from Visio to Lucid Visual Collaboration Suite was motivated by its reduced complexity and the superior collaborative benefits it provides, and I am thoroughly satisfied, rating it a perfect 10 out of 10.
What do you dislike about the product?
I find that the speed of the Lucid Visual Collaboration Suite can be quite slow, especially with large programs, which affects my efficiency. Additionally, while the number of templates available is a positive aspect, I struggle with customizing those templates to my needs, and I believe this area requires improvement.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite facilitates easy collaboration, integrates with other tools, and provides accessible cloud-based platforms. It's user-friendly with drag-and-drop features, which simplifies creating mind maps and charts.


    Rohan P.

Streamlined Flowchart Creation with Real-Time Collaboration

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I really like that with the Lucid Visual Collaboration Suite, I don’t have to save files somewhere separately and share them manually. Instead, I can simply make a change and share the link once, which ensures all my changes are immediately visible to the other person, provided they have the necessary permissions. This capability streamlines the process, as everyone is working with the most recent version without the hassle of multiple file iterations. Furthermore, I love the real-time collaboration feature that allows changes to be made simultaneously by others, which significantly speeds up our development process. It supports reverting changes easily and fosters smooth collaboration amongst team members. The initial setup was very straightforward and easy; I just had to log in and get started without any complications, making the onboarding process very intuitive.
What do you dislike about the product?
I am frustrated by the increasing number of features that have become paid over time. Initially, when I started using the Lucid Visual Collaboration Suite, many functionalities were free. Now, much of that has transitioned to paid, which discourages me from using it as often as I used to because I am not inclined to pay for these features.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to easily create flowcharts and organize modules. It simplifies sharing and allows real-time collaboration, speeding up development by making changes visible instantly to others with permission.


    Emily N.

A Lifesaver for Student Visual Learning

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I love how the Lucid Visual Collaboration Suite simplifies the process of organizing and learning complex subjects, especially as a nursing student dealing with difficult topics. This tool allows me to transform information from lectures, textbooks, and recordings into clear, visually engaging diagrams that enhance my memory retention. I really enjoy the real-time collaboration feature, which is incredibly beneficial during group projects and study sessions with friends, allowing us to create concept maps together seamlessly. Compared to other platforms like Canva, Lucid Visual Collaboration Suite offers an abundance of features that I genuinely appreciate. Its ability to help me visualize complex concepts, relationships, and processes has been invaluable in my studies. Additionally, it's mostly easy to set up and use, which is another advantage.
What do you dislike about the product?
I find the learning curve of the Lucid Visual Collaboration Suite to be challenging. It took me a while to get used to its features, which suggests that it could be made more intuitive for beginners. It would be very helpful if there were more in-app tutorials designed to ease the onboarding process for new users.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create concept maps that help me visualize complex concepts and organize large amounts of information efficiently, enhancing my learning and collaboration during group projects.