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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,456 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Svetlin I.

Top-Tier Visualization for Professional Teams

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I've known about Lucid long before starting to use it professionally. Alongside other visualization platforms, Lucid has always been on top of the list, when it comes to visualization technology.

It is most suitable and powerful when in the hands of rather bigger teams.
What do you dislike about the product?
Lucid can do better I believe in marketing the different tools, e.g. I believe for my personal use case, I'd rather have the different tools in one, right now they are spread out e.g.:

LucidChart, LucidSpark, LucidScale, etc.
What problems is the product solving and how is that benefiting you?
Team Retros using Lucid are a visual way of sharing your thoughts and brainstorming.


    Krista R.

Excellent for cross team communication and great for alignment

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
When I'm working with design, verification or automation, lucid suites makes it easy to co author diagrams, annotate test flows and iterate quickly without versioning headaches. When i'm mapping out a single unit test strategy, lucid handles complexity well without becoming cluttered or slow. Pre built templates for flowcharts saves time and help maintain consistency across projects.
What do you dislike about the product?
Lucid suite doesn't offer robust versioning or diff capabilities. When multiple engineers are iterating on test architecture diagrams, it is hard to track changes or roll back cleanly.
What problems is the product solving and how is that benefiting you?
Lucid suite saves me time during planning and debugging, improves clarity when explaining complex validation flows and makes collaboration with remote teams much smoother. It turns abstract test strategies and workflows into clear diagrams reducing misunderstandings across design, verification and QA teams.


    Oliver W.

I really love Lucid Visual Collaboration Suite.

  • November 09, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for collaboration across multiple teams and it works pretty well. I use it to visualize workflows with business terms, and having a common visual representation helps everyone stay on the same page. It's a great and excellent tool for brainstorming, Visio-like diagrams, organizing workstreams and content. It is super easy to learn and understand.
What do you dislike about the product?
Ability to download entire boards as a flat file for backup and portability.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite allows us to easily create detailed visuals that help express the requirements for projects. It allows us to easily get aligned across teams and effectively communicate and work together on the same project.


    Michelle K.

Using Lucid Visual Collaboration Suite Is Fun.

  • November 09, 2025
  • Review provided by G2

What do you like best about the product?
We have used Lucid Visual Collaboration Suite to organize our thoughts and work together in figuring out process flow. I like the ability to use it while others are in there and see each others changes which is very nice and useful. Lucid Visual Collaboration Suite is great at showing org charts, process flows, and visualizing the work we are trying to accomplish. It is very customizable to fit to specific needs but also has built-in functionality to make it easy to showcase a solution being worked on.
What do you dislike about the product?
I use Lucid Visual Collaboration Suite daily and i haven't experienced any challenges so there's nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has helped us with folder structures and hierarchies across our projects. It has helped us to organize, color-code and sort our thoughts to put everything together in a clear sequence.


    Tom W.

Essential for Visualizing Marketing Trends and Boosting Marketing Strategy in Real-time

  • November 09, 2025
  • Review provided by G2

What do you like best about the product?
I have used Lucid Visual Collaboration Suite in two different marketing agencies for a one major reason (Boosting Marketing). I like that Lucidchart allows me to analyze market trends by visualizing marketing research through flowcharts and AI initiatives.
What do you dislike about the product?
This is my fault though - I find myself logging to Lucidspark while in real fact I am looking to create diagrams and flowcharts just a bit of confusion - I am getting to know each one of then though ( Lucidchart & Lucidspark).
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite identifies weaknesses, opportunities and areas for improvements by creating visual representations of customer journey and market trends automatically.


    Khadar C.

Effortless Flowchart Creation, Highly Recommend

  • November 08, 2025
  • Review provided by G2

What do you like best about the product?
I find the Lucid Visual Collaboration Suite incredibly easy to access and efficient to work on, enhancing my productivity with flowcharts over the past three months. I like how effortlessly I can select shapes and connect them efficiently, making the design process intuitive and seamless. Thanks to Lucid Visual Collaboration Suite, I have significantly improved my design skills, gaining both personal and professional value. The initial setup was so easy, and I can confidently say that everything within the suite functions well without any noticeable issues. My satisfaction with this tool is high enough that I would recommend it with a rating of 10 out of 10 to friends and colleagues.
What do you dislike about the product?
Nothing i believe, Everything is great and everything im looking is present in the app
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite easy to access and efficient for creating flowcharts, improving my design skills by allowing easy selection and connection of shapes for personal and professional use.


    Consulting

Easiest Visual Software on the Market

  • November 08, 2025
  • Review provided by G2

What do you like best about the product?
It's the easiest to use of the visual softwares out in the market!
What do you dislike about the product?
It seems like it's losing the digital whiteboarding race. At school, most people rely on Miro for this tool, and it's hard to get others to leave what they're familiar with just because I like it.
What problems is the product solving and how is that benefiting you?
They make it easy to create process maps!


    Information Technology and Services

Effortless to Learn and Use, Perfect for Internal Demos

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to pick up and learn. Visual and simple. Doesn't try to be more than it is, just works.
What do you dislike about the product?
I think it can be a bit difficult to make things look more presentable to an external audience. I mainly use it for internal demonstrations.
What problems is the product solving and how is that benefiting you?
Helps me quickly make engineering design diagrams.


    Media Production

Intuitive Collaboration and Visualization, Minor Room for Growth

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about the Lucid Visual Collaboration Suite is how seamlessly it combines brainstorming, diagramming, and real-time collaboration in one space. It’s intuitive, visually engaging, and makes complex ideas easier to communicate, especially when teams are remote or cross-functional.
What do you dislike about the product?
While Lucid is a great collaboration tool, it can sometimes feel a bit complex for new users. There’s a slight learning curve when exploring advanced features, and real-time performance can lag a little with large, detailed diagrams.
What problems is the product solving and how is that benefiting you?
Lucid helps solve the problem of scattered communication and disconnected workflows. By bringing brainstorming, diagramming, and project planning into one shared space, it makes collaboration more visual and efficient. It’s especially helpful when multiple teams or departments need to align on ideas and processes without long email chains or meetings.


    Christian S.

Lucid: Connects Global Teams Seamlessly with Powerful Visual Collaboration for 24/7/365

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Lucid Visual Collaboration Suite is how it connects me to colleagues dispersed across the globe despite being not near them via visual collaboration tools.
The visual representations that I create with Lucidchart allows me to better understand my business and pinpoint areas that need improvements.
What do you dislike about the product?
Even though Lucid Visual Collaboration Suite has a freemium version, it does not allow users to use the mobile applications until they upgrade.
What problems is the product solving and how is that benefiting you?
As a President in an Education and Non-profit organization living a way from part of my team, I am able to execute projects collaboratively with them via Lucid Visual Collaboration Suite.