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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Consulting

Simple, direct, and customizable

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
Plenty of input options that can be further stylized to fit whatever information I'm trying to display. Work flow is simple and quick to learn.
What do you dislike about the product?
Some lack of labels until hovering over buttons display their tooltips
What problems is the product solving and how is that benefiting you?
As a visual learner, Lucid helps me capture my ideas and notes in an easily shareable environment. It also helps that I can edit anything whenever the need arises, unlike when I take notes with pen and paper.


    Philippe D.

Good product, room for improvement

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
I really like the ability to collaborate on dashboards
What do you dislike about the product?
The UI is a little bit convoluted for me, I would like more intuitive UI similar to draw.io
What problems is the product solving and how is that benefiting you?
Sharing ideas and diagrams


    Banking

Intuitive, clean and easy to use

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
It's pretty easy to use. I've been using Lucidchar for the last three weeks almost everyday and I can say that there is a very small learning curve, since the first days I could create my diagrams without issues
What do you dislike about the product?
Sometimes it's hard to select small items.. It usually pick the larger item next to the small one
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps me to draw my components and make a clear understand of each of my components and its integrations. Also it helps a lot when we need share the knowledge with my peers / Managers / costumers, since it is pretty visual


    Accounting

Lucid makes it easy to forget about Excel

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is pretty self explanatory for a first time user.
What do you dislike about the product?
The ability to create customizations is tricky.
What problems is the product solving and how is that benefiting you?
I currently use Lucid to build out flow charts


    Shubham P.

Simple to use, easy drag and drop operation

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
Simple to use, easy drag and drop operation, many font options
What do you dislike about the product?
What i personally noticed is that when you use track pad on your laptop is becomes difficult to drag it to left and right without clicking the track pad, other softwares like design IO gives simple drag experience
What problems is the product solving and how is that benefiting you?
It gives us overall customer journey experience from end to end. Easy flow diagram can be created on it.


    Logistics and Supply Chain

A straight-forward process flow system

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
As far as working through flow charts, there's nothing I've ever used that touches the simplicity of Lucid Chart. The UI is fantastic, the feature set is robust, and it's remarkably easy to add users for collaborative access.
What do you dislike about the product?
Putting an element count limit behind a paywall makes it difficult for paid users/organizations to bring in collaboration from someone outside of the organization. It makes it hard to suggest to any organization that intends to collaborate with third parties.
What problems is the product solving and how is that benefiting you?
Lucid is the solving the problem of working on collaborative flow charts between individuals from separate, partnered companies.


    Security and Investigations

Lucid Visual Collaboration Suite Review

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
User Friendly and easy to onboard. All the tools were super helpful in a team settings and it was easily integrated with the teams workflow.
What do you dislike about the product?
There is nothing specific that comes to mind as of now.
What problems is the product solving and how is that benefiting you?
Creating a workflow for the features I was building.


    Alternative Medicine

Essential for visual collab and communication

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
Has been around for quite some time, so is familiar to many already. For many is easy.
What do you dislike about the product?
There could be some friendlier ways to get things done. Would like better checkpointing, maybe code based diagram [ check it into git ]
What problems is the product solving and how is that benefiting you?
Helps to make visuals to communicate


    Sourav B.

Lucidcharts is my go to for feature functional logic designs & user journey

  • April 23, 2025
  • Review provided by G2

What do you like best about the product?
1. Easy to share, comment and provide feedback
2. Have access control, so not worry about intruders
3. Simple folder structures to manage and organize your work
4. Workflow capabilities to sign off on designs
5. Classification capabilities to highlight important critical path designs release on release.
What do you dislike about the product?
1. Make slack integrations more robust for collaboration
2. Notification capabilities when a user is not logged into Lucidcharts
What problems is the product solving and how is that benefiting you?
1.Pre-existing or Out of Box templates provide a decent starting point after which I am creating my own duplicates.
2.Lets me create my own custom templates which I can use off the bat - I mostly use this while wireframing.

Prior to Lucidcharts, I was using google slides to wireframe and briefly I used draw.io, excalidraw, gslides was difficult to use, very tedious and excalidraw was simple but lacked collaborative functionalities.


    Brittany T.

Great Process Mapping Tool!

  • April 23, 2025
  • Review provided by G2

What do you like best about the product?
Lucid's Visual Collaboration Suite is a fantastic tool to bring processes to life in order to streamline and improve experiences.
What do you dislike about the product?
I haven't come across any negatives so far - and I have used it whilst working for my last two companies.
What problems is the product solving and how is that benefiting you?
Often it can be difficult to articulate onto paper a process when looking to make improvements. Where previously I would have used a wipeboard or large sheets of paper and sticky notes to map out a current process (either in silo or as part of a team), Lucid enables me to map a process on screen from day one - and allow for straighforward adjustments by my team and myself to drive improvements.