Lucid
Lucid SoftwareExternal reviews
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Great AI tool
What do you like best about the product?
The new AI features that help me create diagrams quickly
What do you dislike about the product?
So many options - I would like AI to help me find the best tools and format for what I am trying to craft
What problems is the product solving and how is that benefiting you?
Outlining processes and interactions between parties
Visual Workflows Bridge Teams, Desktop Shines Over Mobile
What do you like best about the product?
Having the ability to build out visual workflows for various office operations and processes is great. It allows the technical teams to visually walk through processes with the non-technical teams.
What do you dislike about the product?
At first the mobile experience was a little difficult to work through which is most likely not the focus of the product as it seems more beneficial to use desktop with more screen real estate.
What problems is the product solving and how is that benefiting you?
It is helping us create visual, flow charts of student progression, and perspective student customer journeys.
Effortless Collaboration, Minor Learning Curve for Custom Icons
What do you like best about the product?
Lucid provides me with an effortless way to build a collaborative workspace with my team, all without the need to install any software. Additionally, it includes a wide variety of visual icons and resources that we find useful.
What do you dislike about the product?
Getting accustomed to adding your own icons and resources can take some time, which introduces a bit of friction when brainstorming ideas for internal tools.
What problems is the product solving and how is that benefiting you?
This product addresses the need for remote collaboration effectively.
Super Easy to Use with No Downsides
What do you like best about the product?
It was very easy for my team and I to use.
What do you dislike about the product?
I really don't have anything that I dislike about it!
What problems is the product solving and how is that benefiting you?
Helping us easily put together org charts to share.
Effortless Setup, Intuitive Features
What do you like best about the product?
I find the Lucid Visual Collaboration Suite to be extremely user-friendly and intuitive, making it easy to set up and use effectively for work projects. The drag-and-drop functionality within the app is incredibly useful, allowing me to build modules, arrows, and organization charts effortlessly. I particularly appreciate the ability to color code and edit these elements on the fly, which significantly enhances the collaboration experience. The ease of use and the robust functionality of the app are standout features that have convinced me to continue using and potentially repurchasing the application. Overall, I've enjoyed the platform immensely, and it brings tangible benefits when strategizing and collaborating with peers by providing a clear and accessible way to reference our boards.
What do you dislike about the product?
I think if more integrations were added to the Lucid Visual Collaboration Suite, it would enhance the usability of the app.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for creating org charts, facilitating collaboration and strategy planning with my team, which helps us connect with the right people effectively.
Great for Beginners, But Wall Controls Need Improvement
What do you like best about the product?
Everything is done to scale, so that is good for people with no floor planning experience and it helps to have accurate information
What do you dislike about the product?
The walls changed my measurements and it was hard to control it unless I super zoomed.
What problems is the product solving and how is that benefiting you?
I am redesigning my office and this website is helping mapping everything out so we don't purchase furniture that will not fit in the office.
More Functional Than Visio—Absolutely Love It!
What do you like best about the product?
its similar to Visio however it has lots more functionality.
What do you dislike about the product?
nothing that I have found. There doesn't seem to be anything to dislike
What problems is the product solving and how is that benefiting you?
I create many processes and it is so easy to use. As its similar to Visio there is no huge learning curve.
Simplicity and Efficiency in Visual Collaboration
What do you like best about the product?
I really appreciate the simplicity and ease of getting projects completed using Lucid Visual Collaboration Suite. It's straightforward and makes the setup process quite simple and explanatory, without any difficulties, right from the start. The space elaboration and available space calculation features are incredibly beneficial, making it easier to know the exact available space for each item in my projects. I find all the inventory tools and setup tools quite useful as well. The platform allows me to complete my projects in a very simple, easy, and great way, which is why I would probably consider purchasing it again. I also haven’t encountered any issues so far, indicating a robust user experience. Ultimately, I am so satisfied with the software that I would rate it a 10 out of 10 in terms of likelihood to recommend it to others.
What do you dislike about the product?
So far i havent disliked anythinh, looks pretty good
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to easily elaborate and calculate available space for items, simplifying project completion in a straightforward, effective manner with inventory and setup tools.
Lucid Visual Collaboration Suite
What do you like best about the product?
As a client services and operations manager working across strategy, design, and live event production, I rely heavily on tools that help teams visualize complexity and move from ideas to execution quickly. The Lucid Visual Collaboration Suite—spanning Lucidchart, Lucidspark, and Lucidscale—has become one of our most indispensable platforms for cross-functional work.
What I Like Most
Unified Collaboration Across Functions: Lucid allows our creative, operations, and tech teams to work in one visual environment. We can start with brainstorming in Lucidspark, move into structured process mapping in Lucidchart, and layer in architecture views via Lucidscale—all without leaving the ecosystem.
Real-Time Co-Editing: Stakeholders can edit, comment, and present simultaneously. It’s like Google Docs for diagrams, but far more powerful. This feature alone has reduced back-and-forth time by nearly half on complex event workflows.
Integration Strength: Works seamlessly with Slack, Google Workspace, and Asana. When linked with our BI LIVE project dashboards, it eliminates version control issues and improves transparency.
Data-Linked Visuals: The ability to connect diagrams to live data (especially from Google Sheets or Salesforce) has helped us visualize client deliverables dynamically and ensure accuracy in project roadmaps.
Presentation-Ready Output: Lucid diagrams and boards are polished enough for executive decks and sponsor recaps—no extra design work needed.
What I Like Most
Unified Collaboration Across Functions: Lucid allows our creative, operations, and tech teams to work in one visual environment. We can start with brainstorming in Lucidspark, move into structured process mapping in Lucidchart, and layer in architecture views via Lucidscale—all without leaving the ecosystem.
Real-Time Co-Editing: Stakeholders can edit, comment, and present simultaneously. It’s like Google Docs for diagrams, but far more powerful. This feature alone has reduced back-and-forth time by nearly half on complex event workflows.
Integration Strength: Works seamlessly with Slack, Google Workspace, and Asana. When linked with our BI LIVE project dashboards, it eliminates version control issues and improves transparency.
Data-Linked Visuals: The ability to connect diagrams to live data (especially from Google Sheets or Salesforce) has helped us visualize client deliverables dynamically and ensure accuracy in project roadmaps.
Presentation-Ready Output: Lucid diagrams and boards are polished enough for executive decks and sponsor recaps—no extra design work needed.
What do you dislike about the product?
Performance with Large Boards: Very detailed diagrams or multi-layered canvases can lag slightly when many collaborators join at once.
Advanced Permissions: Would love to see more granular control for viewer/commenter roles on enterprise accounts.
AI Features Still Emerging: Lucid’s AI assistant is promising, but it’s not yet as context-aware as tools like Miro Assist. Still, Lucid’s roadmap looks strong.
Advanced Permissions: Would love to see more granular control for viewer/commenter roles on enterprise accounts.
AI Features Still Emerging: Lucid’s AI assistant is promising, but it’s not yet as context-aware as tools like Miro Assist. Still, Lucid’s roadmap looks strong.
What problems is the product solving and how is that benefiting you?
Lucid has become our visual backbone for operational planning—from event production workflows and client service blueprints to internal process documentation.
We estimate a 30–40% reduction in time spent aligning cross-departmental stakeholders.
We estimate a 30–40% reduction in time spent aligning cross-departmental stakeholders.
Easy Team Communication, Occasional Lag
What do you like best about the product?
I appreciate how simple it is to communicate with my team.
What do you dislike about the product?
It lags from time to time, but overall works
What problems is the product solving and how is that benefiting you?
Having the ability to share ideas quickly, without having to wait for the next meeting, is a real advantage.
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