Lucid
Lucid SoftwareExternal reviews
8,467 reviews
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Empowers Collaborative Workflows but Needs Better Drawing Tools
What do you like best about the product?
I find Lucid Visual Collaboration Suite incredibly useful due to its ability to handle collaborative tasks efficiently. The platform's capability to create roadmaps and workflows is quite beneficial, and the ease with which multiple people can work simultaneously is a standout feature. I appreciate how fast and reliable it is under collaborative use, which is crucial for maintaining productivity within our team. Additionally, the software's ease of use in terms of not requiring any setup makes it hassle-free to get started. The integration capabilities are also commendable, as they blend well with our existing tools, streamlining our workflow further. The whiteboard feature and overall collaboration tools are key aspects that make me consider re-purchasing Lucid Visual Collaboration Suite, as they are instrumental in simplifying complex visual tasks.
What do you dislike about the product?
I find it a bit challenging to draw different shapes, text, and arrows in the Lucid Visual Collaboration Suite as it can be really hard to work with. Additionally, the tool seems to lack a variety of options or capabilities in this area, which is limiting.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create roadmaps and workflows, enabling real-time collaboration and visualization among multiple people, which enhances teamwork efficiency.
Seamless Collaboration and Intuitive UI, But Needs Better Offline Features
What do you like best about the product?
What I appreciate most is the seamless integration and the intuitive interface, which make the software easy to use. The real highlight for me is the genuine collaboration it offers, allowing remote teams to work together simultaneously and in real time.
What do you dislike about the product?
There is definitely room for improvement, particularly when it comes to adding features that function offline, as the current options feel quite limited to me.
What problems is the product solving and how is that benefiting you?
This tool is great for increasing work efficiency, as it helps standardize processes, document system architecture, and conduct cross-functional planning sessions effectively. The range of problems it addresses is truly impressive.
Fast diagramming with great tools to join diagram parts precisely
What do you like best about the product?
The available set of entities that can be quickly grabbed on to the canvas to start working with are great for creating architectural designs. Lines can be easily attached to vertices on other shapes which has made the creation of diagrams a lot faster.
What do you dislike about the product?
The only flaw I experienced on this tool is that some of the docs are saved cropped from the exact edges from all sides without any paddings.
What problems is the product solving and how is that benefiting you?
Makes creating and sharing architectural diagrams easy that allow me to detail out building’s layout, room dimensions, and placement of fixtures.
Excellent for management, hard for touchscreen
What do you like best about the product?
I really like it for idea generation and teamwork. I mostly used lucid for project management and planning and for those uses it went above and beyond.
What do you dislike about the product?
The program was very difficult to use on touchscreen and was not too intuitive for a new user.
What problems is the product solving and how is that benefiting you?
It serves the purpose of being a platform for my team to organize and refine our ideas. This made our project flow faster and simpler.
User-Friendly and Free Trial, But Limited Shape Count
What do you like best about the product?
The possibility to try it for free in Trial version
I found it user friendly and easy to understand for non professional users
I found it user friendly and easy to understand for non professional users
What do you dislike about the product?
the shapes count cap was very short that I had to use other software to add shape
What problems is the product solving and how is that benefiting you?
The visual representation of the workflow makes it much easier and faster to create charts, streamlining what is usually a lengthy and complex process.
Customer Support Appreciation
What do you like best about the product?
Our team appreciates the customer support. We work with Taylor Dipo and appreciate his responsiveness and kindness throughout all communications.
What do you dislike about the product?
I do not have a dislike at the moment and will reach out if I come across any.
What problems is the product solving and how is that benefiting you?
There are no problems at the moment, and we will reach out if we encounter any.
Excellent for team brainstorming and visual project planning
What do you like best about the product?
Lucid’s biggest strength is its intuitive and user-friendly interface. The templates and drag-and-drop tools make it easy to turn complex ideas into clean, visual diagrams. It’s especially useful for remote teams — real-time collaboration and commenting keep everyone aligned without endless back-and-forth emails. Integration with Google Workspace and Slack also helps streamline communication and documentation.
What do you dislike about the product?
While the platform is powerful, performance can slow down with large or complex diagrams. Some advanced features, such as data linking and automation, are only available in higher-tier plans. A native offline mode would also be helpful for times when the internet connection is unstable.
What problems is the product solving and how is that benefiting you?
Lucid helps my team simplify complex ideas and processes by visualizing them clearly. We use it to map workflows, document system architectures, and collaborate on brainstorming sessions in real time. It has reduced communication gaps, improved alignment between technical and non-technical teams, and made project planning faster and more transparent. The ability to collaborate visually instead of relying only on text-based tools saves time and enhances creativity.
Easy to Use with Handy Tools, Minor Alignment Issues
What do you like best about the product?
Ease of use, simplicity and availability of tools to complete a task
What do you dislike about the product?
Some alignment issues noted when linking data
What problems is the product solving and how is that benefiting you?
The ability to share ideas and collaborate virtually using a diagram layout is ideal
User-Friendly Graphics, But Complicated Login Process
What do you like best about the product?
I like how the graphics are very user friendly
What do you dislike about the product?
The log in procedure is pretty complicated
What problems is the product solving and how is that benefiting you?
For my group projects in college
Effortless Flowchart Creation Made Simple
What do you like best about the product?
It's easy to create flowcharts, and the interface is clear.
What do you dislike about the product?
I am unable to export my work as a PDF, which is frustrating. Additionally, there are times when the blocks do not automatically align as they should.
What problems is the product solving and how is that benefiting you?
I needed to create a flowchart to better illustrate the working process. The block shapes and arrows look good.
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