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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,467 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Effortless API Updates with Drag Feature, Minor Workflow Creation Hurdles

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
The drag feature made it incredibly easy to update our API workflows and show what changes had been made from test to test
What do you dislike about the product?
It could be slightly challenging from time to time to create new points in the workflow and there is likely an easier way to do that.
What problems is the product solving and how is that benefiting you?
It's a large scale mapping platform for us to be able to brainstorm new API workflows for our business. By having it all in the same place, we collaborate quickly and easily


    Non-Profit Organization Management

Great for Image Editing and Collaboration, But Log-In Issues Need Improvement

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Easy to manipulate images in a range of ways. Good for collaboration.
What do you dislike about the product?
Ran into some challenging issues with log-ins and everyone getting on the same board.
What problems is the product solving and how is that benefiting you?
Creating a virtual whiteboard for a remote team to engage in problem solving and collaboration!


    Bassil A.

Lucid makes visual collaboration simple and powerful

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
i like to build my database ERD in lucid
What do you dislike about the product?
actually there is nothing i don't like in Lucid
What problems is the product solving and how is that benefiting you?
Lucid helps me bring clarity to complex systems by allowing me to visualize relationships between components and processes in one shared workspace. It eliminates confusion when explaining database designs or workflows to team members, especially during remote collaboration. By using Lucid, I save time on documentation, improve communication with developers and stakeholders, and maintain organized visual records of my projects. Overall, it enhances productivity and ensures that everyone on the team shares the same understanding of the system structure.


    Biotechnology

User-Friendly and Easy to Learn, But Sharing and Saving Need Improvement

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
I am a new user. Fairly user friendly and easy to pick up. Easy to find answers if you aren't sure how to use.
What do you dislike about the product?
Hard to view the document and/or show others during review. The other big issue is sharing the document with others. I still haven't figured out - not intuitive about being able to save the file in the location you want it saved. I have others that need to review.
What problems is the product solving and how is that benefiting you?
Visually mapping out the process flow being used for multiple global areas. Can easily see the differences and determine the best standard process for future use.


    Cedric P.

Effortless Diagram Creation, Wish for AI-Driven Features

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use powerful tool to create diagrams and export them to be used in any context
What do you dislike about the product?
It would be perfect if we could generate a diagram by describing the requirements to an AI
What problems is the product solving and how is that benefiting you?
Quick way to present an idea and to make it easy to understand. The diagrams look nice and help a lot in a presentation or a technical document.


    Consulting

User-Friendly Interface, But Lacks very tiny Technical Features

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use and user friendly interface
What do you dislike about the product?
Some few technical requirements are missing
What problems is the product solving and how is that benefiting you?
It's my central repository for mapping out workflows across my operations.


    Computer Software

Easy to use

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Previously, I used draw.io to create flow diagrams, but since it doesn't integrate with Confluence, I started looking for an alternative. I discovered this tool, and it has been very helpful. I was able to import my old chart, and the tool adapted to it with ease.
What do you dislike about the product?
In confluence the diagram doesn't fit well
What problems is the product solving and how is that benefiting you?
Integration with documentaition tools.


    Mick T.

Outstanding Workflow UI and Fair Pricing—Highly Recommended

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Best workflow UI/software that I've dealt with
What do you dislike about the product?
No complaints, great software all around, price is fair too.
What problems is the product solving and how is that benefiting you?
Creating workflows to send out to colleagues and teammates to understand process flows


    Dhruv P.

Accurate Scaling Makes Layouts Easy, But Wall Flexibility Needed

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
THe most helpful thing was that the scaling was accurate and really helps with layout
What do you dislike about the product?
I dont like that walls arent able to be turned
What problems is the product solving and how is that benefiting you?
It helped plan an exhibition piece and put it all to scale


    Shivam S.

Real-Time Collaboration and Smart Diagramming at Its Best

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Real time collaboration,lucid chart-intelligent diagramming,version control and revision history
What do you dislike about the product?
Nothing it's best platform I have used ever
What problems is the product solving and how is that benefiting you?
Ai powered suggestion, enterprises -grade security ,cross-platform integration