Lucid
Lucid SoftwareExternal reviews
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Powerful Collaboration and Smart Features, but Steep Learning Curve and Some Limitations
What do you like best about the product?
1. Seamless Flow Between Ideation and Execution
2. Support for Both Real-Time and Asynchronous Collaboration
3. Smart Features & Automation (including AI)
4. Deep Integrations & Cross-Tool Connectivity
2. Support for Both Real-Time and Asynchronous Collaboration
3. Smart Features & Automation (including AI)
4. Deep Integrations & Cross-Tool Connectivity
What do you dislike about the product?
Steep learning curve for advanced features — beginners can feel overwhelmed. 
• Performance can lag on very large or complex diagrams. 
• Some useful features are locked behind higher-tier plans (i.e. limited in free or mid tiers). 
• Limited ability to add notes/annotations in certain places (e.g. on arrows) and weaker Markdown support.
• Offline / mobile editing is less robust — full functionality relies on a good internet connection.
• Performance can lag on very large or complex diagrams. 
• Some useful features are locked behind higher-tier plans (i.e. limited in free or mid tiers). 
• Limited ability to add notes/annotations in certain places (e.g. on arrows) and weaker Markdown support.
• Offline / mobile editing is less robust — full functionality relies on a good internet connection.
What problems is the product solving and how is that benefiting you?
Diagramming is a useful feature that helps me visualize complex ideas and processes. It allows me to organize information more clearly and makes it easier to understand relationships between different elements. I find it especially helpful when I need to communicate concepts to others or plan out projects.
Seamless Strategic Planning from Ideation to Execution for clarity, alignment using Lucid Suite
What do you like best about the product?
Lucid suite is a full fledged platform that supports the entire lifecycle of strategic planning and execution. From brainstorming in lucidspark to process mapping in lucidchart, it enables seamless transitions between ideation and implementation. Lucidspark's frameworks for SWOT analysis, prioritization grids and customer journey mapping make it easier to structure strategic discussions. It is especially useful during quarterly planning and evaluating new market opportunities. It's permissioning, templates and integrations make it scalable without losing usability.
What do you dislike about the product?
I dont have any major dislikes about lucid suite. Genuinely i feel that it continues to evolve in ways that make it even more useful for strategic work.
What problems is the product solving and how is that benefiting you?
Lucidchart allows me to build clear, data linked diagrams that help the management team understand dependencies, risks and opportunities. It helps me visualize roadmaps, OKRs and initiative progress in a way that is easy to digest. this improves transparency and accountability. It accelerates planning by enabling dynamic workshops, voting and prioritization exercises. what used to take days for me in meetings now happens in hours on a shared board. Lucid helps me move from strategy on paper to strategy in action with stronger buy in.
Best tool to diagram anything complex to clearest
What do you like best about the product?
Possible to create unique diagram designs because it brings with it various forms, be they circles, tables, and even images.
What do you dislike about the product?
Nothing as such which I dislike about it. It is probably the best option for creating diagrams and flowcharts.
What problems is the product solving and how is that benefiting you?
Creating flow diagrams for Quality process brainstorming and documentation, making it easy to add more information to the process.
Efficient Flowchart Creation with Handy Icons, Minor Background Color Issue
What do you like best about the product?
Here I particularly like the quick creation of flowcharts and the different symbols available. The most used are the icons already drawn and the connectors.
What do you dislike about the product?
Sometimes the tool automatically adds a color to the background of a text. Otherwise, everything else works fine.
What problems is the product solving and how is that benefiting you?
I have used the tool to map out workflows for content submission and production and it always delivers amazing results.
Gets the job done
What do you like best about the product?
I like the user friendly aspect the best. Everything is right there in your face and easy to access.
What do you dislike about the product?
The AI capability still needs fine tuning. I was looking for a software where I can tell it how I want and need the organizational chart to look like and how to structure it. It didn't work out the way I hoped.
What problems is the product solving and how is that benefiting you?
Not currently using collaboration suite frequently to answer this question
Lucid: Easy-to-Use Flowchart Tool with Helpful Templates and Simple Interface
What do you like best about the product?
I have tried using various other online tools for creating flowcharts and visual representations, but most of them either required me to learn a new coding system—which takes up valuable time—had platforms that were too complicated, or charged excessively high fees. What I appreciate about Lucid is that it is straightforward to use, the interface is easy to navigate, and my company was able to cover the cost of my subscription through the institution's licensing. Another great feature is the ability to collaborate with others on my projects, and that I can make an unlimited number of projects, allowing me to try out different orientations for data display.
What do you dislike about the product?
Getting started with any new platform can be confusing and time-consuming. Although I find this suite to be quite user-friendly and straightforward—particularly thanks to the templates available for launching new projects—the initial experience can still feel a little rough.
What problems is the product solving and how is that benefiting you?
I've been using Lucid to design study schemas for our research team, such as flowcharts and similar diagrams. What I appreciate most is that it addresses two main challenges for me; first, it provides an intuitive way to map out the flow of a research study without getting bogged down by alignment or formatting issues, and it makes sharing with colleagues for feedback straightforward. Second, Lucid serves as a helpful visual tool for unraveling the complexities of a project, which has really helped me gain a deeper understanding of our project plans.
Great diagram tools and good in graphical processes
What do you like best about the product?
The presence of preset icons and shapes to create diagrams is excellent.
What do you dislike about the product?
Software updates are less frequent than I would like them to be.
What problems is the product solving and how is that benefiting you?
It’s very helpful to create flowcharts from scratch and lay out a detailed stepwise plan for my programs.
Lucid Visual Suite – Pros, Cons, and Insights
What do you like best about the product?
The Lucid Visual Collaboration Suite stands out as a powerful platform that helps teams ideate, plan, and execute with clarity and speed. Its core strength lies in enabling real-time collaboration through tools like Lucidchart, Lucidspark, and Lucidscale, which allow users to create dynamic diagrams, brainstorm ideas, and visualise cloud environments effortlessly. With features such as intelligent automation, data linking, and integration with platforms like Jira and Google Sheets, Lucid empowers teams to streamline workflows, reduce duplication, and make faster, more informed decisions. This suite is especially beneficial for Agile teams, remote collaboration, and cross-functional planning, making it a valuable asset for accelerating innovation and improving team alignment.
What do you dislike about the product?
Takes time to learn – It can feel overwhelming for new users due to its many features.
Performance issues – Large or complex diagrams may cause lag or be tricky to align properly.
No offline access – Since it’s web-based, you need a stable internet connection to use it.
No desktop app – Some users prefer a local application for better speed and convenience.
Hard to search diagram content – Text inside diagrams isn’t searchable, so finding specific info can be time-consuming.
Performance issues – Large or complex diagrams may cause lag or be tricky to align properly.
No offline access – Since it’s web-based, you need a stable internet connection to use it.
No desktop app – Some users prefer a local application for better speed and convenience.
Hard to search diagram content – Text inside diagrams isn’t searchable, so finding specific info can be time-consuming.
What problems is the product solving and how is that benefiting you?
Lucid makes it really easy for me to explain complex ideas to different teams. Instead of going back and forth on calls or emails, I just create a diagram and share it. Everyone gets clarity quickly, and we’re able to plan and move forward without confusion. It saves time and helps us stay aligned.
Great Templates and Workflow Tools, but Limited Free Access
What do you like best about the product?
I like the description of different aspects to create a workflow or chart. I love the templates, as they provide inspiration and assistance in creating my own documents, and make it easy for someone with minimal experience.
What do you dislike about the product?
I dislike how few opportunities/docs I am able to try as a free user.
What problems is the product solving and how is that benefiting you?
I need to plan out my member journey and how I will support them so it allows me to map out the journey and interject where I want to enter.
Lucid Visual Collaboration Suite: Essential and Sophisticated Tool for Remote Teamwork for Everyone
What do you like best about the product?
I started using Lucid Visual Collaboration Suite in 2020 from my previous organization as HR Coordinator. Ever since it has been an integral part of my daily business processes. Real-time collaboration is the main thing that I like since we (teams) are able to work together despite geographical location differences.
What do you dislike about the product?
Even though the learning curve was steep, the vendor technical team never ignored us and took us through the entire journey from implementation and they still does.
What problems is the product solving and how is that benefiting you?
Onboarding and training has been easy to conduct with Lucid Visual Collaboration Suite mainly for new hires by creating interactive experiences.
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