Lucid
Lucid SoftwareExternal reviews
8,517 reviews
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Easy, Fast and Powerful Diagramming Platform
What do you like best about the product?
What I really like about Lucid is how easy it makes visualizing complex ideas. I use it regularly for process mapping and solution architecture discussions and it’s incredibly intuitive. For example, during one of our recent integration projects, we used Lucidchart to map the data flow between multiple systems, it helped our team quickly identify dependencies and streamline communication between developers and analysts.
The real-time collaboration is a big advantage. Multiple team members can jump into the same document, make edits and leave comments without confusion. The built-in templates and shape libraries also save a lot of time, especially when building standard architecture or workflow diagrams. Plus, being able to share diagrams directly via Confluence or Teams keeps everyone aligned without sending multiple versions around.
Overall, Lucid has become our go-to tool for anything that needs to be explained visually from quick brainstorming sessions to detailed solution design.
The real-time collaboration is a big advantage. Multiple team members can jump into the same document, make edits and leave comments without confusion. The built-in templates and shape libraries also save a lot of time, especially when building standard architecture or workflow diagrams. Plus, being able to share diagrams directly via Confluence or Teams keeps everyone aligned without sending multiple versions around.
Overall, Lucid has become our go-to tool for anything that needs to be explained visually from quick brainstorming sessions to detailed solution design.
What do you dislike about the product?
working on larger architecture or workflow diagrams with many connected elements, I’ve noticed some lag or slow response times, especially when multiple team members are editing the same document in real time.
Another minor challenge is that certain advanced features like data linking, conditional formatting and enterprise templates are only available in higher-tier licenses, which can limit flexibility for smaller teams or short-term projects. It would also be helpful to have some level of offline editing or local caching, since the platform relies entirely on cloud connectivity.
That said, these are relatively small points compared to the overall value it brings the platform is still one of the most user-friendly and collaboration-friendly tools I’ve used.
Another minor challenge is that certain advanced features like data linking, conditional formatting and enterprise templates are only available in higher-tier licenses, which can limit flexibility for smaller teams or short-term projects. It would also be helpful to have some level of offline editing or local caching, since the platform relies entirely on cloud connectivity.
That said, these are relatively small points compared to the overall value it brings the platform is still one of the most user-friendly and collaboration-friendly tools I’ve used.
What problems is the product solving and how is that benefiting you?
Lucid has helped us a lot in visualizing complex processes and system architectures in a way that everyone — from technical to non-technical stakeholders — can easily understand. Earlier, we relied on static PowerPoint diagrams or Visio files, which made version control and collaboration difficult. With Lucid, our team can co-create diagrams in real time, leave comments, and iterate quickly during discussions or workshops.
It’s been especially useful for process mapping, data flow visualization, and solution architecture reviews across distributed teams. The ability to integrate Lucid diagrams directly into Confluence and Teams has also streamlined communication and reduced duplication of effort. Overall, it has improved clarity, speed of decision-making, and collaboration across our projects.
It’s been especially useful for process mapping, data flow visualization, and solution architecture reviews across distributed teams. The ability to integrate Lucid diagrams directly into Confluence and Teams has also streamlined communication and reduced duplication of effort. Overall, it has improved clarity, speed of decision-making, and collaboration across our projects.
The fastest in diagram creation
What do you like best about the product?
The graph paper like background makes it very easy to align lines and shapes and has the best diagrams results.
What do you dislike about the product?
I have not encountered any issues as of yet. I find it to be a very good tool for the elaboration of all kinds of diagrams.
What problems is the product solving and how is that benefiting you?
Quick and easy to create structure charts and vessel diagrams. It turns work into a visual masterpiece.
Easy to use for illustrations and diagrams
What do you like best about the product?
I like the vast amount of available tools and shapes, import & export features, and the flexibility to adjust templates to build meaningful diagrams.
What do you dislike about the product?
Nothing much to dislike, it’s a brilliant easy to use software that produces fantastic diagrams and flowcharts.
What problems is the product solving and how is that benefiting you?
Very clear icons and boxes are provided that make it the best in creating diagrams and organization chart.
Professional way to create those flowcharts
What do you like best about the product?
It provides powerful diagramming tools and the drag-and-drop functionality makes network diagram easier to do.
What do you dislike about the product?
I think for users that have never used the tool before, it can take some time to produce high quality diagrams.
What problems is the product solving and how is that benefiting you?
Very useful to draw network diagrams to explain the flow of data and connectivity of applications.
Very good program for diagram presentations
What do you like best about the product?
Easy to create nice easy to follow visual diagrams for processes and such. Editing lines and boxes to fit to the drawing is all great.
What do you dislike about the product?
Not difficult to learn but do not expect to learn it in just 5 minutes.
What problems is the product solving and how is that benefiting you?
Very useful for me in creating my projects. I create diagrams and flowcharts quickly and thus visualize simple as well as more complex processes.
Lucid Visual Collaboration Suite Review
What do you like best about the product?
One of the things I like best about Lucid’s Visual Collaboration Suite is how intuitive and versatile it is for both real-time collaboration and asynchronous planning. Whether it's creating user flows, brainstorming with cross-functional teams, or mapping out complex systems, Lucid makes it easy to visualize and communicate ideas clearly. The seamless integration with other tools like Slack, Jira, and Google Workspace also streamlines workflows and keeps everything connected. It really helps bridge gaps between technical and non-technical stakeholders.
What do you dislike about the product?
While Lucid is a powerful and user-friendly tool, there are still some aspects that could use improvement. For instance, when creating more complex diagrams, the canvas can occasionally become cluttered, making it challenging to manage layers or align elements accurately without having to zoom in often. In addition, the version control system could be more intuitive, particularly when several collaborators are editing at the same time. Finally, some advanced features are restricted to higher-tier plans, which may be limiting for smaller teams.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite addresses the challenge of aligning cross-functional teams by making complex ideas easier to visualize and comprehend. I find it particularly valuable for mapping workflows, system architectures, user journeys, and strategic plans in a format that is accessible to both technical and non-technical stakeholders. In my experience, it enhances collaboration and decision-making by bringing diagrams, feedback, and documentation together in a single location. Additionally, it helps cut down on meeting time by supporting asynchronous collaboration and real-time updates, which keeps projects progressing smoothly.
On Purpose
What do you like best about the product?
Easy to understand and visually strong user interface.
What do you dislike about the product?
It doesn't appeared on google search directly. One of my colleague suggested it.
What problems is the product solving and how is that benefiting you?
I used it to created a decision tree for my team. I printed out and now they are using it on their desk.
Handy tool for quick flow chart design
What do you like best about the product?
Easy to create engineering plans and construction schedules that support my written content. Goes well for system layouts and flowcharts.
What do you dislike about the product?
Functionality is perfect, so for now I don’t have anything I like least about this program.
What problems is the product solving and how is that benefiting you?
It enables us to produce expert and thorough visual representation of construction sections.
The right tool for diagramming and visual processes
What do you like best about the product?
It has really powerful functions that give life to each diagram and a very good tool to work on charts and flows.
What do you dislike about the product?
It’s definitely a powerful tool but maybe more than what casual users need.
What problems is the product solving and how is that benefiting you?
Whenever I need to draw something very quickly the tool gives me different shapes to define different functions.
Great for the team, a bit of a clunky UI experience
What do you like best about the product?
Very useful when you get the whole team on board. We use it for everything from brainstorming in Lucidspark to making process diagrams in Lucidchart, and it really does help us all see the same picture.
What do you dislike about the product?
I've used simpler free tools for basic brainstorming that feel a little snappier for individual use. And file organization feels a bit messy sometimes; I've spent more time than I'd like digging around for a specific board or document.
What problems is the product solving and how is that benefiting you?
The suite solves numerous challenges related to communication and collaboration by using visuals to clarify complex concepts. It primarily benefits teams by improving alignment, accelerating project timelines, and enhancing productivity.
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