Lucid
Lucid SoftwareExternal reviews
8,517 reviews
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The best team whiteboard I have ever used.
What do you like best about the product?
When my team for an engineering class had us make this whiteboard, I thought it would be slow, laggy, and have very limited use for not the payed plan, I was very wrong. I am team leader and I have us do team meetings online over discord and through Lucid rather than in person. It helps keep us on track and organized. I enjoy going in after team meetings and creating a summary of what happened over that last week. I also enjoy being able to throw my ideas and research down unlike in Microsoft word. I tried using word as my idea compiler, but then when I needed to upload it to Lucid, it was very easy and intuitive. I don’t usually show off our or my work, but I love being able to show other classmates our Lucid board, and every time, they are blown away at how good it looks and how easy it is to use, and how much progress we have made not needing to fight over the software we will use. As it asked above, how likely are you to recommend Lucid to another friend or colleague, I am recommending it to everyone I can because of how good it is.
What do you dislike about the product?
I genuinely have no hatred or dislikes about Lucid Visual Collaboration Suite. I have been blown away at how they have thought of everything that most people expect a great whiteboard software to have.
What problems is the product solving and how is that benefiting you?
The problem of having a whiteboard software to use as a team that is not slow, not super limited, and is easy to use. I also have had no need to contact support. Support in general has been a pain in the butt in the past, but because of how amazing this software is, I have had no need for contact support because no problems occur.
Versatile diagramming tool
What do you like best about the product?
The visual friendliness of the flowcharts is my favorite. It allows me to link my diagrams to real-time data sources.
What do you dislike about the product?
Maybe not with the application, however, I find it takes some time to send the login link.
What problems is the product solving and how is that benefiting you?
it is very helpful when I want to generate schematics and block diagrams nicely.
Seamless Diagramming and Collaboration Powerhouse!
What do you like best about the product?
The drag-and-drop interface is incredibly intuitive, making it easy to create professional diagrams, flowcharts, and mind maps in minutes. Real-time collaboration shines—teams can edit simultaneously without chaos, and integrations with tools like Google Workspace and Microsoft Teams keep everything connected. With a vast library of templates and shapes, it's perfect for brainstorming sessions or complex process mapping, boosting productivity across projects.
What do you dislike about the product?
The enterprise pricing feels steep, especially when basic analytics require add-ons, which can surprise teams during scaling. For beginners, the sheer number of advanced features creates a learning curve, and customer support response times can lag during peak hours, leaving users waiting for resolutions on integration glitches.
What problems is the product solving and how is that benefiting you?
I've used Lucid to tackle the chaos of siloed team workflows and outdated diagramming tools that bog down our project planning. It solves real-time collaboration hurdles in distributed teams by enabling seamless, infinite-canvas editing, cutting down miscommunications that used to waste hours in follow-up meetings. Previously, visualizing complex processes meant manual sketches in disparate apps, leading to inconsistencies and knowledge gaps—now, AI-powered diagramming and over 100 integrations with tools like Jira and Microsoft 365 streamline everything into one hub
Great tool for building clear and collaborative workflows
What do you like best about the product?
I like how easy Lucid makes it to create and share workflows. It’s very visual, so I can map out complex processes clearly and collaborate with others in real time.
What do you dislike about the product?
Sometimes the interface can feel a bit crowded when working on large, detailed workflows, and it takes a few extra steps to organize everything neatly
What problems is the product solving and how is that benefiting you?
Lucid helps me turn complex ideas into visual workflows that everyone can understand. It makes it easier to align with teammates, document processes, and spot gaps early. This saves time during discussions and keeps projects organized and consistent.
I use it almost daily
What do you like best about the product?
I like to be able to bang out diagrams and share them outside of my org even if I have to export it. The SSO integration is great for that and export features even more so! I also manage a team using it.
What do you dislike about the product?
I have how complicated it is to import custom stickers and you should have by default WAYYYY more stickets (AWS, GCP, etc should be in there completely not just partially).
What problems is the product solving and how is that benefiting you?
Sharing ideas mostly
Useful for cross-collab amongst cross-disciplined (ie. non-programmer) teams!
What do you like best about the product?
I like that I can get input easily from people who aren't software engineers, solution architects, etc. We need to get feedback as EARLY as possible in the design process to ensure we don't spend expensive, excessive. cycles iterating on our product and getting them involved with this product has made that experience smoother.
What do you dislike about the product?
I have experienced latency issues but maybe it's cause I have a global team.
What problems is the product solving and how is that benefiting you?
We have a divide in our org where we have solution architects and engineerings building out solutions for legal experts but there is A LOT of iteration involved in satisfying their requirements and this product allows legal teams to get involved in our design proces earlier.
flow chart dreams come true
What do you like best about the product?
This is the first time I've leveled up my flow charts and diagrams, with such legitimate software. Finally, there's a way to get everything from my head to paper in a presentable format. The software is incredibly dynamic and adaptable. The templates are a great starting place, and there are so many to choose from.
What do you dislike about the product?
As a new user, and probably only a basic user, but I've definitely had to put some time in to better understand how to use the product. And I'm still learning - it is a little overwhelming at first. But the end result is so much better than any other chart or diagram I have used.
What problems is the product solving and how is that benefiting you?
Previously, I would need to provide additional context for any charts or diagrams I sent. But with Lucid, I can include so much more than the chart in the one document. And the layouts are clean and intuitive. Ultimately, It's saving me time, and helping team members better understand whatever it is I am implementing.
Great tool to build diagrams fast
What do you like best about the product?
A huge library of ready-made templates where I find any type of drawing already semi-ready.
What do you dislike about the product?
Nothing that I can think of. Excellent program overall and great at what it does.
What problems is the product solving and how is that benefiting you?
It’s a powerful tool for creating detailed diagrams and delivers professional-quality outputs to communicate effectively.
An amazing tools for process roadmapping and visualization
What do you like best about the product?
Ease in setting up a Lucidchart, ability to provide visibility to the organization in an easy-to-understand format
What do you dislike about the product?
I wish there was a product marketing GTM template more suited to building out process at a new org. I've done this manually but would be nice to have a cleaner start.
What problems is the product solving and how is that benefiting you?
Visualization of process to enable all teams associated with a product GTM motion to see how and where they play a role.
awesome and very intuitive
What do you like best about the product?
Lucidchart provides numerous tools for creating flowcharts and visual diagrams. One of its main strengths is the ability to collaborate with teammates in real time, which makes teamwork smoother and more efficient. In addition, it allows users to customize their projects to meet specific goals or styles.
What do you dislike about the product?
Team updates may take some time to appear, and occasionally they don’t show up at all, although this can be resolved. The export quality is decent but not excellent. Additionally, logging in is required to use the platform, which can be inconvenient if you need to share a link quickly, since the other person has to create an account and set everything up before viewing it.
What problems is the product solving and how is that benefiting you?
It helps organize and visualize ideas more clearly, especially when working on projects that require flowcharts or diagrams. It also makes teamwork easier because everyone can work on the same document at the same time. For me, it’s useful for planning and explaining processes in a more visual and structured way.
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