Lucid
Lucid SoftwareExternal reviews
8,470 reviews
from
and
External reviews are not included in the AWS star rating for the product.
A Powerful Tool for Driving Engagement and Clarity in Learning Programs
What do you like best about the product?
Lucid Visual Collaboration Suite has become an invaluable tool in creating more engaging and interactive learning experiences. Its ability to visualize complex ideas, map out processes, and collaborate in real time makes it easy to design training programs that learners can actually connect with. I especially appreciate how seamlessly it allows cross-functional teams to contribute to content development, brainstorm ideas, and provide feedback—all in one shared space. The integrations with other workplace tools also reduce friction and make it simple to embed visuals directly into learning sessions or resources.
What do you dislike about the product?
While the platform is robust, the sheer number of features can feel overwhelming at first for new users. It sometimes takes extra time to train facilitators and learners to navigate the interface comfortably. Additionally, occasional lag during large collaborative sessions can slow momentum, particularly when many participants are contributing at once.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is solving the challenge of keeping distributed teams aligned and engaged during learning initiatives. Instead of relying solely on static slide decks or lengthy documents, I can build interactive visual experiences that make complex information easier to understand and retain. The ability to collaborate in real time helps eliminate silos—subject matter experts, trainers, and participants can all contribute ideas and feedback simultaneously. This has shortened development cycles for training programs, increased learner engagement, and made it easier to measure understanding through collaborative activities. Ultimately, it supports a more inclusive and dynamic learning environment.
Intuitive and powerful tool for visual collaboration
What do you like best about the product?
I really appreciate how intuitive the interface is and how quickly new users can get up to speed. The wide range of templates and diagramming options makes it easy to brainstorm, plan projects, or communicate complex ideas. Real-time collaboration is seamless and allows distributed teams to stay aligned without confusion.
What do you dislike about the product?
While Lucid is highly capable, large or complex diagrams can occasionally lag, especially when collaborating with many users at once. The pricing model can also feel a bit restrictive for smaller teams who want access to advanced features. Integrations are strong overall, but a few could be smoother to set up.
What problems is the product solving and how is that benefiting you?
Lucid helps my team take complex ideas and turn them into clear, visual workflows that everyone can understand quickly. It reduces miscommunication during projects, makes remote collaboration more efficient, and ensures that stakeholders have a single source of truth. By using Lucid, we’ve cut down meeting times and improved project alignment across departments.
Highly collaborative and provides so many helpful templates
What do you like best about the product?
The best aspect of Lucid is the ease at which our teams can collaborate. The platform allows users to collaborate in real-time without lagging, causing the app to crash or overriding each other. It also makes it easier to talk through issues we are trying to resolve and break things down in visual parts so even if you don't have a background in that department/field, you can still understand and contribute to the resolution. This has been especially useful in creating workflows that involve multiple departments. Each department is the SME in their realm, but it has been helpful to visualize how their work affects other teams and how their work progresses through other team's workflows. This has help streamline and create new solutions.
What do you dislike about the product?
Something I dislike about Lucid is that it can be difficult for some to use right away because there are so many uses and features. If someone started with a blank chart and wasn't as tech saavy, I could see it being extremely difficult to create what they needed. With that said, I think the key is to start with a template in the beginning to learn about the many ways you can use Lucid Chart and learn about many of the features. Starting with templates made it so much easier for me to understand how to use the app and has continually helped me learn about new (to me) features that I can apply in future charts.
What problems is the product solving and how is that benefiting you?
The biggest thing it is helping with right now is workflow mapping to help our various teams to understand how each team is supporting the project, understand what each team does, and identifying opportunities for improvement.
Highly Preferred
What do you like best about the product?
Very easy to make charts and process maps
What do you dislike about the product?
It was hard to learn without the right training
What problems is the product solving and how is that benefiting you?
It's helping figure out the customer journey for our clients and better understanding their processes to show where we fit into
Intuitive and Powerful Diagramming Tool
What do you like best about the product?
As a Salesforce admin working with cross-functional teams, I use Lucidchart regularly to design workflows, process diagrams, and system architecture.
What do you dislike about the product?
The only drawback I’ve noticed is that large, complex diagrams can feel a bit slow. Also, some premium features are locked behind higher-tier plans, which may not suit small teams.
What problems is the product solving and how is that benefiting you?
Overall, Lucidchart is an excellent tool for anyone needing professional diagrams and team collaboration. I’d highly recommend it to project managers, admins, and technical teams
Assistant Project Manager
What do you like best about the product?
I like the ease of use when creting or starting a flowchart. The rapidness in which I can add a next box, pull out an arrow and just the amazing shortcuts to editing features in general is amazing! Additionally I really enjoy how much I can personalize my diagrams.
What do you dislike about the product?
The least helpful about Lucid is its lack of smart reading/integration of external flowcharts in other formats such as pdf, jpeg or png.
What problems is the product solving and how is that benefiting you?
Lucid is helping our company to create our department's organizational flowchart. Its benefiting us in the sense that we have a user friendly software that allows us to get this done quickly.
Efficient Diagramming with Intuitive Smart Layout
What do you like best about the product?
I love how straightforward it is to set up Lucid Visual Collaboration Suite, even if you're switching from another tool like Miro or using it for the first time. I find its built-in features make diagramming much quicker and more efficient than simpler tools. The smart layout feature, which organizes and spaces elements out, is incredibly helpful and something I haven't experienced in other platforms. This feature alone makes Lucid stand out to me and is a significant reason why I'd choose it over competitors.
What do you dislike about the product?
I think the AI generation tool could be more accurate, as it's currently good but not perfect. This would really enhance the tool's utility for me.
What problems is the product solving and how is that benefiting you?
I find the product makes diagramming easier and more efficient with built-in features, saving time compared to simpler tools.
Lucid Visual Collaboration Suite is simple, yet viable solution for many busy needs
What do you like best about the product?
I can use it for cybersecurity charts and planning
What do you dislike about the product?
Nothing specific stands out but I would compare it to Adobe products and I like this better
What problems is the product solving and how is that benefiting you?
Being able to share and collaborate with documents between staff and non-staff members
Great system
What do you like best about the product?
Easy to use and visually appealing, exited to keep using this tool.
What do you dislike about the product?
I do not dislike the tool, is very user frendly.
What problems is the product solving and how is that benefiting you?
No issues so far.
Makes my life easier!
What do you like best about the product?
I use it to create org charts for all purposes. Being able to import lists helps save so much time.
What do you dislike about the product?
Saving large file org charts come out pixelated when sharing with team members. I'm sure there's a proper way to export but I wish it was more intuitive.
What problems is the product solving and how is that benefiting you?
Saving me time on creating org charts.
showing 1,941 - 1,950