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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,470 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Management Consulting

Its very visual and collaborative

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
All the templates for what you can use, more should be free.
What do you dislike about the product?
That a lot of the templates are premium for really basic builts
What problems is the product solving and how is that benefiting you?
I am a project manager so its great and workflows and other visuals for projects


    PRABHAJAYARAM

Harnesses collaborative potential effectively and benefits from improved intuitiveness

  • September 05, 2025
  • Review provided by PeerSpot

What is our primary use case?

I recently did flow charting for one of the nonprofit organizations that I help with using Lucidchart. This is probably where my activity was seen.

At T-Mobile, I used Lucidchart for flow charting and architectural designs to showcase to the organization how we wanted certain solutions to be designed. I used it for capturing brainstorming ideas and using that to get approvals from our stakeholders.

What is most valuable?

The architecture and brainstorming features worked exceptionally well for me. No one in the organization had used it for brainstorming, and my implementation really helped with the visuals and capturing people's opinions and divergent thought processes.

During meetings when we were brainstorming, everybody had the option of jumping in, adding comments, or indicating assignments.

Collaboration was particularly helpful because sometimes I had less visibility into certain areas, although I did the diagramming. When someone with more expertise would join, they would correct me, reword content, or add elements to the diagram that made it more accurate.

What needs improvement?

Though I really appreciate Lucidchart, I feel it is not as intuitive as it could be. I found myself struggling to understand new features, which required searching through help documentation.

The scaling of the page during presentations was challenging. During mid-presentation, it would sometimes switch to a very detailed view, and I would struggle to scale it back to a larger, more complete view. While I found the presentation aspect challenging, it remained the best among all available tools.

Implementing guides that appear on screen to assist with features would be beneficial, such as indicating when to use the plus sign for additions.

For how long have I used the solution?

I used the solution for approximately a year.

How are customer service and support?

I did not use human support. I relied on documentation and community resources to figure out solutions.

What about the implementation team?

I am initiating Lucidchart with a small nonprofit organization. They were working in a basic way, using monday.com for their workflow management and automation. I explained to them that without formal charting and official process documentation, they would create confusion with their automation. I demonstrated this by creating several charts myself.

Which other solutions did I evaluate?

I remember comparing Lucidchart with another tool, but I cannot recall which one specifically.

What other advice do I have?

I have not done anything substantial with Lucidchart in the past year.

The small nonprofit organization does not have a cloud provider.

A colleague implemented data linking functionality, connecting database reports to flowchart elements. This allowed them to display metrics, volume data, and consumption rates within the architectural design itself. The accuracy depended on our queries and design.

We were always a highly collaborative team across various US locations.

I still have not done extensive research on this topic, but Lucidchart remains my first choice. I appreciate all of the Lucidchart tools and plan to use them more over the next few months to gain additional experience.

I rate this solution 7 out of 10.


    Gertrude S.

Fabulous, Top-notch, and Harnessed Classic M.M,V.C.M and C.J.M GURU

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
Simple to harness forstered orga charts, brainstorming, live visual collaboration, file sharing among more.
I highly crown it organised qualified support technicians when need be. Affordable price tags is added merit to all.
What do you dislike about the product?
Honestly, nothing to regret, L.V.C.D, captures beyond we expected.
What problems is the product solving and how is that benefiting you?
Seamless wireframing and cloud diagramming, architect technical drawings and team collaboration center.


    Fedor B.

Effective Collaboration with Easy Setup

  • August 29, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how easy it is to get started with Lucid Visual Collaboration Suite since it operates in the browser and can be used on any device. I love collaborating with my team in real time on a single document, and the ability to export workflows into various file formats is invaluable to me. The platform significantly speeds up the process of turning mock-ups into prototypes and fully developed apps, which is a huge productivity booster.
What do you dislike about the product?
Nothing that I can think of at this time.
What problems is the product solving and how is that benefiting you?
I use the product to create quick mockups, transforming them swiftly into drafts or prototypes for apps and websites. It allows me to iterate efficiently, leading to fully developed, useful apps.


    Balachandran L.

Lucid suite is intuitive and feature rich for all enterprise user's common use cases..

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
variety of options and easy ways to collaborate and share ideas
What do you dislike about the product?
Nothing notable dislikes as such so far.
What problems is the product solving and how is that benefiting you?
mind maps and collabortable whiteboards are very easy to use with all possible options needed.


    Consulting

Lucid Visual Collaboration Suite Review - An Easy to Use and Powerful Software

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
I love how intuitive and easy to use the software is. The drag-and-drop interface just makes sense, and I can start creating professional-looking diagrams and flowcharts without a steep learning curve. It's awesome for quickly visualizing complex ideas or processes, whether I'm working alone or with a team. The barrier to entry to use the service is little to non-existent.
What do you dislike about the product?
My main frustration is with the performance on larger, more complex diagrams. When I'm working on a really big board with a lot of shapes and text, the software can get a bit sluggish. It's not a deal-breaker, but it can interrupt the flow of a meeting, which is annoying.
What problems is the product solving and how is that benefiting you?
Lucid helps my team and I get on the same page quickly, which cuts down on endless meetings and too many follow-up emails. We can see a complex process laid out visually and immediately spot bottlenecks or areas that don't make sense. It's a lifesaver for our brainstorming sessions, as it helps us organize and build on each other's ideas in real-time, even when we're working remotely.


    Cora B.

Easy to use, but some minor changes

  • August 26, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy using the flowchart, because I think it is a really easy way to layout a work flow for different procedures. I've primarily used this feature as a decision tree for work instructions, but I've found it very easy to use and export from Lucid into both google and microsoft word. The brainstorming templates are also really nice, because I can use these for bigger projects to jot some ideas down without forgetting.
What do you dislike about the product?
At least for me, there are a lot of features that I do not necessarily need. I also think it would be nice if Lucid could be a bit more compatible with google, exporting things as google docs, drawings, etc.
What problems is the product solving and how is that benefiting you?
It provides a really easy way to map things out, without worrying about formatting as much as I would in other platforms on Microsoft as google. This saves me a lot of time to worry about the things that actually matter.


    Financial Services

Lucid Review

  • August 26, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to collaborate with teammates. It's also easy to create diagrams and designs.
What do you dislike about the product?
It does take a while to load new charts or open other charts
What problems is the product solving and how is that benefiting you?
Creating system design diagrams primarily.


    Computer Software

Ease of creating the workflow

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
It makes it easier to create workflows and collaborate with other team. Provide flexibility specially no matter how big the flow come out to be.
What do you dislike about the product?
Nothing that stood apart to be disliked.
What problems is the product solving and how is that benefiting you?
End to End Workflow managing on whiteboard was tough. Lucid helped draw everything out and refine it.


    Management Consulting

Shared Brainstorming with Lucid

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
I like how intuitive and flexible Lucid is, it makes it easy to capture ideas quickly, organise them visually, and collaborate in real time. The shared workspace with sticky notes, tables, and diagrams keeps everyone engaged and aligned, which is a big upside compared to traditional tools.
What do you dislike about the product?
Sometimes Lucid can feel a bit cluttered when many people are collaborating at once, and it can take time to organise complex diagrams. Also, certain advanced features aren’t always intuitive for new users.
What problems is the product solving and how is that benefiting you?
Lucid solves the challenge of collaborative idea generation and visual organisation by allowing teams to brainstorm, map, and structure concepts in real time. This benefits me by keeping discussions focused, making ideas easy to track, and ensuring everyone stays aligned during projects.