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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,985 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jaivrat Singh R.

Seamless Presentations with Lucid's Robust Features

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how Lucid Visual Collaboration Suite offers an intuitive and user-friendly interface for creating presentations and diagrams. The transition to using Lucid was straightforward because its GUI-based platform didn't require complex setups—everything was conveniently available in browser mode. I later downloaded the application for a complete experience. I find it particularly valuable that the suite provides online cloud availability, which ensures I can work from anywhere without the dependency on separate licensed tools like Microsoft Visio. This convenience reflects well on Lucid’s core offerings, such as its basic flow diagrams and the ability to craft network diagrams and architectures efficiently. The tools available simplify constructing organizational structure charts and proper view charts, making them incredibly easy and helpful to use for my work purposes. Additionally, the fact that it saves me time by automatically generating necessary diagrams after inputting data allows me to focus more on the 'actual stuff' rather than getting caught up in diagram creation. Furthermore, I'm impressed by the availability of many features on the basic license, essentially offering more upfront without the need for a separate license.
What do you dislike about the product?
I dislike that not all features are available under a single license, which means having to purchase different licenses for different features.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create presentations and diagrams effortlessly, replacing the need for tools like Microsoft Visio. It saves me time by auto-generating necessary diagrams, enhancing my productivity with its online accessibility and ease of use.


    Jace S.

Useful for Charting, But Layout Can Be Frustrating

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
So far it has been quite useful, while somewhat limited and confusing. However, it has helped me make a few charts
What do you dislike about the product?
Sometimes you move one thing and everything gets screwed up and moves all around, like Adobe. lol
What problems is the product solving and how is that benefiting you?
Just making diagrams and flow charst


    Raunak T.

Excellent for Workflows and Collaboration

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
Its the best for creating workflows and collaboration.
What do you dislike about the product?
There should be an AI powered analyzer which can analyse and correct any mermaid code we upload.
What problems is the product solving and how is that benefiting you?
Architecture diagrams and process automation workflows creation.


    B.Berker C.

Versatile, But Complex Than Competitors

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how the Lucid Visual Collaboration Suite enhances our communication with nontechnical team members through its diagrammatic capabilities. It's valuable for explaining complex technical concepts, timelines, and structures effortlessly to those unfamiliar with the technical side, which is indispensable for our team. The platform's versatility in offering a variety of interchangeable tools suits the dynamic needs of our fintech company, where we constantly navigate rules and legislation. The level of capability it provides is notable; despite not excelling in specific areas compared to other tools, it performs well across the board and is cost-effective. It supports my team effectively, especially when working with a large group of 50 or more, which is crucial for our current requirements. I find that using it for creating technical logic and roadmaps alongside compliance reviews consistently works well for us.
What do you dislike about the product?
I find the initial setup of the Lucid Visual Collaboration Suite slightly harder compared to its competitors, which could be smoother for newcomers. Although it remains manageable, the setup could be more streamlined in line with other tools. Additionally, while I appreciate its capabilities, I feel there are better tools available for specific use cases, such as Excel Draw for simplicity and Draw.io for being open source. Moreover, I wish the software had better integration with technical aspects, such as hooking into a codebase to understand differences between code versions and help create technical insights. This improvement in technical support would enhance its utility significantly.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to simplify communication of technical concepts to non-technical audiences through diagrams, making onboarding and compliance discussions more effective and efficient.


    Michael O.

Easy to Start, But a Learning Curve Awaits

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
What stood out to me was how easy it was to get started. I was able to jump right into the product and begin creating diagrams without any hassle.
What do you dislike about the product?
There is definitely a learning curve to this. I feel that some tutoring sessions would be helpful for me.
What problems is the product solving and how is that benefiting you?
I needed to display the various levels within a concept map, and this product made it possible to visualize them clearly. Additionally, it supported the extra collaboration features I was looking for.


    Harold M.

Intuitive Workflow Creation with Stellar Collaboration, Minor Slowdowns on Large Files

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about the Lucid Suite is its remarkably intuitive interface, which enables us to swiftly build complex workflows and mind maps. Additionally, the collaboration features stand out—I rely on Lucidspark for seamless brainstorming sessions and then use Lucidchart to create precise diagrams.
What do you dislike about the product?
At times, I noticed a decline in performance and slower loading speeds when working with documents or diagrams that are particularly large or highly complex in structure.
What problems is the product solving and how is that benefiting you?
This software has played a crucial role in turning complex ideas into clear, shared visual models, which has greatly enhanced the clarity of communication throughout all our projects. By strategically using specialized templates, we have been able to cut down the time required for conceptualization and initial design. Furthermore, the detailed visualizations have enabled us to spot and address critical flaws during the planning stage, leading to significant savings by preventing expensive post-implementation corrections.


    Caroline W.

Effortless Collaboration, But Features Could Be More Advanced

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
Super simple to use, very easy to collaborate.
What do you dislike about the product?
Some features felt a bit basic or limited. It felt similar to using other collaborative tools,
What problems is the product solving and how is that benefiting you?
It allowed my team to plan a bunch of emails and work interactively


    Esmail S.

Effortless Collaboration and Seamless Integration

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
The main advantages are the smooth workflow and uninterrupted flow, as well as the ease of communication and collaboration with others on projects. Integration is straightforward, and implementation is also straightforward.
What do you dislike about the product?
I feel that the hierarchy could be better structured. I was hoping for more options to customize roles, so that my teammates could have permission to edit specific parts of the same project. For example, it would be helpful to make certain areas inaccessible to most members or to set more detailed restrictions.
What problems is the product solving and how is that benefiting you?
The main benefit of using Lucid is how effortlessly it allows you to meet up and collaborate with others. Integrating with teammates happens seamlessly, making the whole process smooth and efficient.


    Financial Services

Great AI tool

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
The new AI features that help me create diagrams quickly
What do you dislike about the product?
So many options - I would like AI to help me find the best tools and format for what I am trying to craft
What problems is the product solving and how is that benefiting you?
Outlining processes and interactions between parties


    Chris L.

Visual Workflows Bridge Teams, Desktop Shines Over Mobile

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
Having the ability to build out visual workflows for various office operations and processes is great. It allows the technical teams to visually walk through processes with the non-technical teams.
What do you dislike about the product?
At first the mobile experience was a little difficult to work through which is most likely not the focus of the product as it seems more beneficial to use desktop with more screen real estate.
What problems is the product solving and how is that benefiting you?
It is helping us create visual, flow charts of student progression, and perspective student customer journeys.