Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,618 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Intuitive and Essential for Flowchart Creation

  • May 19, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite has fundamentally improved how I map out processes. Its intuitive drag-and-drop interface and smart alignment tools allow me to build complex flowcharts in a fraction of the time. Leveraging keyboard shortcuts for shape duplication and formatting specifically speeds up my daily workflow.

The initial Onboarding was seamless; beyond our company’s internal guidance, Lucid’s built-in tutorials made the setup phase effortless.

Performance-wise, the platform is incredibly robust. Recently, I had a tight deadline to deliver a massive, multi-layered process map. Even with hundreds of elements, the canvas rendered smoothly and flawlessly without any lag or bugs.

Regarding Integrations, syncing Lucid with Confluence has been a major workflow enhancer, allowing us to embed live diagrams directly into our wiki documentation. While it occasionally hangs on loading, this usually seems to be a minor sync issue on the Confluence side rather than a flaw with Lucid.

An unexpected benefit I’ve discovered relates to the AI / Intelligence features. Using the AI prompts to instantly generate initial diagram frameworks or summarize and sort sticky notes during brainstorming sessions has saved me hours each week.

Finally, regarding Pricing and ROI, while I only use the software at the individual user level and don't manage the licensing, the sheer amount of time our team saves on documentation ensures our company is getting excellent value for the money.
What do you dislike about the product?
Changing the type of the arrows could be a little time consuming but with the development of the AI it's going to be solved as well.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to create flowcharts. It's very well detailed and easy to use, making my work faster with easy formatting and shortcuts.


    Financial Services

Easy to Use with Quick Onboarding and a User-Friendly UI

  • May 19, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use, quick onboarding, user-friendly UI
What do you dislike about the product?
Currently the only down side is that I don't find a lot of support from online communities
What problems is the product solving and how is that benefiting you?
Project diagramming, easy to draw and present


    Non-Profit Organization Management

Great Customization and Templates, but Text Box Limits Hold It Back

  • May 19, 2026
  • Review provided by G2

What do you like best about the product?
The amount of customizable options and design templates
What do you dislike about the product?
I just wish it had fewer restrictions, especially the maximum cap on how many text boxes you can have without a paid subscription.
What problems is the product solving and how is that benefiting you?
It helps me create a visual learning tool so I can better visualize my ideas and organize them into clearer, more defined information. It works fast and well and has a lot of useful built in features integrated into the AI portion


    Madeleine R.

Great for Visualising Complex Workflows and Capturing Customer Info

  • May 19, 2026
  • Review provided by G2

What do you like best about the product?
I love being able to visualise complex workflows, and capture customer information
What do you dislike about the product?
I wish customers could also interact with it. It would be nice to have a slightly nicer user interface, like Miro
What problems is the product solving and how is that benefiting you?
Visualising complex workflows, and customer business analysis


    Consulting

All My Work Features in One Place

  • May 19, 2026
  • Review provided by G2

What do you like best about the product?
It is able to integrate features I use in my job in just one area.
What do you dislike about the product?
I think if it's possible for a much cheaper option especially if I need it for personal use.
What problems is the product solving and how is that benefiting you?
Part of it is the discovery and planning phase. It also helps any forward updating.


    Higher Education

User-Friendly and Easy to Navigate, Made My Assignment Manageable

  • May 18, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration was very user-friendly and easy to navigate. It helped me complete an assignment that I initially had no idea how to approach, and it made the whole process feel much more manageable.
What do you dislike about the product?
So far, there’s nothing I’ve disliked about Lucid Visual Collaboration.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration has helped me with multiple collegial assignments.


    Kirsty A.

Love Lucid, recommend and will use again and again

  • May 18, 2026
  • Review provided by G2

What do you like best about the product?
I love the built-in AI prompts for rewording, and I also like how they suggest additional boxes when I’m creating flowcharts.
What do you dislike about the product?
Can't change the colour on the charts. Pricing seems high. It would be good to offer a lower base rate.
What problems is the product solving and how is that benefiting you?
Flow charts of processes; org charts of people in company


    Rishi G.

Intuitive & Effective for Individual Use, Minor Presentation Flaws

  • May 18, 2026
  • Review provided by G2

What do you like best about the product?
I think the Lucid Visual Collaboration Suite is really easy to use and very user-friendly. I quickly understood what tools are useful for me and which ones are not, within just a few hours. There's nothing complicated about it, which makes it accessible to anyone. I used it for making different kinds of notes and sticky notes for my interview preparation, which gave me a better visual layout.
What do you dislike about the product?
Probably, like, I have not used most of the features but I believe when we go to presentation mode, when we click it, so it's not that very familiar. So you click it, it goes to the very left. So I believe when I use the presentation mode, if I'm clicking that, then it should be in the very centered. I don't need to align it. So many times.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for interview prep using sticky notes, which improves my visual organization. It's easier to use and not complicated, so within a few hours, I know which tools are useful.


    Jamie W.

Intuitive, Easy-to-Use Visual Collaboration Tool

  • May 18, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use and how simple it is to just start creating without a whole tutorial. It allows me to organize my information with boxes and arrows that connect everything together, and it feels very intuitive and user-friendly. I appreciate that I can start without needing training or a lot of familiarity with the product. The initial setup was very easy and quick, taking just about two minutes, which I really appreciated. I'm really happy that this software is available and I definitely recommend it to others. I've used it for years, and it helps me create visuals easily and effectively, allowing seamless sharing with my team.
What do you dislike about the product?
Just the free version is limited to only using three boards at one time. That is kind of a bummer. I wish I could use more boards than just the three that I'm stuck with.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to map out and share my projects visually. It's easier than using documents or PowerPoint, making it simple for my team to get on the same page and adjust plans together.


    Consulting

Easy to Use and Fast, but the AI Still Needs Refinement

  • May 18, 2026
  • Review provided by G2

What do you like best about the product?
The look and feel is easy to use, and the performance is good. I didn’t use any integrations, and my testing was on the free model. Overall, the AI still needs some refinement.
What do you dislike about the product?
The AI sill needs work to be truely useful in terms of natural language or visual instructions
What problems is the product solving and how is that benefiting you?
I needed a visual workflow for a client with ADHD, so I connected to Lucid via ChatGPT. That let me combine what I already knew about the workflow and what I understood about the client, and build something she could easily follow and understand.