Lucid
Lucid SoftwareReviews from AWS customer
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Lucid is useful for our team
What do you like best about the product?
What I like best is that it's flexible - that the selection of shapes and objects is big, and that it allows for easy collaboration with teams by sharing the created content.
What do you dislike about the product?
I dislike that mouse gestures are sometimes confusing in a way that a certain gesture does unexpected things, and require to do CTRL+Z right away to fix that. This mainly goes with moving objects around, rotating them and adding text to objects.
What problems is the product solving and how is that benefiting you?
It allows me to create a visualization of the architecture of the system that I'm planning. It also helpful for reviewing other people's ideas.
J Wissmann - Lucid Chart Review
What do you like best about the product?
Fast real-time updates and user-friendly.
What do you dislike about the product?
There doesnt appear to be a way to make bulk changes to chart components, so making bulk changes is cumbersome.
What problems is the product solving and how is that benefiting you?
Providing a portal for customers to move further in the sales pipeline.
Helps untangle messy communication in projects
What do you like best about the product?
We have really changed on how we brainstorm in our product team at Lucid. Instead of whiteboards of dirty white taped down messy whiteboards and scattering up and down post its Lucid gives us the ability to shape ideas and get everyone involved. That means that people who tend to sit hunched in a corner are more likely to contribute. That change in group dynamics has helped improve our early stage ideas and decreased misunderstandings as we go into development.
What do you dislike about the product?
Only version control is something that doesn’t work too well. If someone makes a mistake editing a diagram and it takes other people to keep the diagram in order, there isn’t a simple way to go back to the cleaner version. This has caused confusion more than one time and in particular, during times when we’re rushing to finalize a plan. It turned out to be quicker to rebuild diagrams from scratch than trying to fix a messy one.
What problems is the product solving and how is that benefiting you?
For explaining abstract ideas to stakeholders, Lucid helps a lot. Instead of explaining for days, we just put out visual boards of what we are working on step by step. It has made it faster to approve things and helps focus feedback in. And that has fundamentally changed what has been game changers in our marketing campaigns, where, the timelines are tight and you need to get buy in quickly.
Feature Rich Program with Medium Learning Curve
What do you like best about the product?
Lucid is feature rich with lots of options. I love the match size and align features! They were a huge time saver once I discovered them. I also love the icon sets. I like the ability to link different Lucid pages. Lucid makes it easy to map out complex processes for engineering teams.
What do you dislike about the product?
While being feature rich has its benefits, the usage and benefits of some are questionable or not clear. There's also a learning curve to learn about all the features and how to use them. This can make complex processes intimidating to high level stakeholders and end users.
In addition, features that you would expect are not supported such as more robust image editing. I would love the ability to import an icon that has a background and remove the background in suite. I also wish the shapes search was for single icons instead of libraries and wish we could select which icons we want from a package instead of importing the whole thing.
In addition, features that you would expect are not supported such as more robust image editing. I would love the ability to import an icon that has a background and remove the background in suite. I also wish the shapes search was for single icons instead of libraries and wish we could select which icons we want from a package instead of importing the whole thing.
What problems is the product solving and how is that benefiting you?
Lucid helps us chart out complex processes and identify pain points. It helps stakeholders who don't participate in the development of engineering solutions understand what's happening on a large scale. The diagrams created have allowed stakeholders to make critical business decisions.
Lucid Visual Collaboration Suite user review
What do you like best about the product?
It's functionality allows for great visual flows for projects and processes
What do you dislike about the product?
Not enough automation options available when preparing charts/flows
What problems is the product solving and how is that benefiting you?
The ability to show process flows in a project and diagram potential bottlenecks at certain points. It allows for greater collaboration/feedback, which makes problem solving easier.
A useful tool for staying on track with projects.
What do you like best about the product?
We can have it open during meetings and simultaneously edit it.
What do you dislike about the product?
It is a little difficult to navigate with the trackpad on my laptop.
What problems is the product solving and how is that benefiting you?
It's helping me create a site map for improving the company website.
Intuitive to start using
What do you like best about the product?
The controls are intuitive. As soon as I signed up and start using I was able to navigate myself and started drawing. I use it to draw architecture diagrams, especially AWS architecture diagrams. I have also started using it to draw mindmaps.
What do you dislike about the product?
To get the most out of the product I wish there were proper training courses. The courses I have watched are not good. There should be a course on how to jump into making architecture diagrams
What problems is the product solving and how is that benefiting you?
The diagrams are easy to create and look and feel of the diagrams are visually appealing.
Intuitive
What do you like best about the product?
Lucid Visual Collaboration Suite is easy to use
What do you dislike about the product?
Lucid Visual Collaboration Suite can get a bit slow to load
What problems is the product solving and how is that benefiting you?
Gives a good flow chart of the processes
Lucid Visual Collaboration Suite
What do you like best about the product?
The ability to share designs across my team
What do you dislike about the product?
The learning curve and ability to make impactful designs from the start
What problems is the product solving and how is that benefiting you?
The making of journey maps
Good tool for process flow illustration
What do you like best about the product?
Simple and intuitive to understand use while remaining flexible to accomodate different use case
What do you dislike about the product?
Sometimes I need to write side notes but is unable to find a good way to do so. The sticky notes seems to big
What problems is the product solving and how is that benefiting you?
It helps to draw out and have a good visual support to explain complicated systems
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