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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,545 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Easy to use

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use their org hierarchy chart for my senior leadership
What do you dislike about the product?
I don't have any dislikes about Lucid Visual.
What problems is the product solving and how is that benefiting you?
Multi-threading with prospect and customer executive teams


    Consulting

Lucid Review

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
Everyone can work on the document at the same time. And watch the beauty of teamwork take its place in real-time.
What do you dislike about the product?
The editing tools were difficult to use.
What problems is the product solving and how is that benefiting you?
It helps all to contribute and brainstorm ideas


    Information Technology and Services

Easy to use software for beautiful diagrams

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
I like the built-in images for cloud resources and configurability of text and grouping
What do you dislike about the product?
Connecting some images with arrows can be very frustrating and occasionally look odd with white space.
What problems is the product solving and how is that benefiting you?
Explaining application architecture is a communication problem and that images can simplify. You can explain an application in minutes with a diagram that could never be fully understood without one.


    Marketing and Advertising

Great for planning and organizing your complex projects and thoughts

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is very easy to use even for first time users. There are so many features and customizations that allowed me to organize my complex projects and thoughts into visuals that helped my team better understand the flow.
What do you dislike about the product?
There isn't much negative to say so far. I've only had positive experiences with Lucid.
What problems is the product solving and how is that benefiting you?
Lucid helps me to organize my complex projects and thoughts into visuals that helped my team better understand the flow. It's also great for collaborating and visualizing concepts with team members and external teams that may not have the same level of technical expertise.


    Consulting

Simple, direct, and customizable

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
Plenty of input options that can be further stylized to fit whatever information I'm trying to display. Work flow is simple and quick to learn.
What do you dislike about the product?
Some lack of labels until hovering over buttons display their tooltips
What problems is the product solving and how is that benefiting you?
As a visual learner, Lucid helps me capture my ideas and notes in an easily shareable environment. It also helps that I can edit anything whenever the need arises, unlike when I take notes with pen and paper.


    Philippe D.

Good product, room for improvement

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
I really like the ability to collaborate on dashboards
What do you dislike about the product?
The UI is a little bit convoluted for me, I would like more intuitive UI similar to draw.io
What problems is the product solving and how is that benefiting you?
Sharing ideas and diagrams


    Banking

Intuitive, clean and easy to use

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
It's pretty easy to use. I've been using Lucidchar for the last three weeks almost everyday and I can say that there is a very small learning curve, since the first days I could create my diagrams without issues
What do you dislike about the product?
Sometimes it's hard to select small items.. It usually pick the larger item next to the small one
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps me to draw my components and make a clear understand of each of my components and its integrations. Also it helps a lot when we need share the knowledge with my peers / Managers / costumers, since it is pretty visual


    Accounting

Lucid makes it easy to forget about Excel

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is pretty self explanatory for a first time user.
What do you dislike about the product?
The ability to create customizations is tricky.
What problems is the product solving and how is that benefiting you?
I currently use Lucid to build out flow charts


    Shubham P.

Simple to use, easy drag and drop operation

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
Simple to use, easy drag and drop operation, many font options
What do you dislike about the product?
What i personally noticed is that when you use track pad on your laptop is becomes difficult to drag it to left and right without clicking the track pad, other softwares like design IO gives simple drag experience
What problems is the product solving and how is that benefiting you?
It gives us overall customer journey experience from end to end. Easy flow diagram can be created on it.


    Logistics and Supply Chain

A straight-forward process flow system

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
As far as working through flow charts, there's nothing I've ever used that touches the simplicity of Lucid Chart. The UI is fantastic, the feature set is robust, and it's remarkably easy to add users for collaborative access.
What do you dislike about the product?
Putting an element count limit behind a paywall makes it difficult for paid users/organizations to bring in collaboration from someone outside of the organization. It makes it hard to suggest to any organization that intends to collaborate with third parties.
What problems is the product solving and how is that benefiting you?
Lucid is the solving the problem of working on collaborative flow charts between individuals from separate, partnered companies.