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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,407 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sami B.

Effortless Team Collaboration, Intuitive Diagrams

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I use the Lucid Visual Collaboration Suite for team collaboration and drawing charts and architecture diagrams. I find it easy to collaborate with team members, as I can easily share the link with my team and work on it together or use it to get feedback from managers. I really like that I don't need to learn the tool to draw charts like I would have to with other existing tools, and it's easy to use.
What do you dislike about the product?
I don't really have anything
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite makes it easier to collaborate with my team and draw our thoughts into charts. I appreciate that I don't need to learn complex tools to draw diagrams, and I can easily share links for team collaboration and manager feedback.


    Higher Education

Easy Graph Creation Made Simple

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
Make a graph Make a diagramming make a table
What do you dislike about the product?
More complicate, too many sub theme ....
What problems is the product solving and how is that benefiting you?
..


    Jon K.

Effortless Real-Time Collaboration with Lucid

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for work to collaborate virtually, often on process flows which helps in identifying areas for improvement. I appreciate the ability to clearly document process flows in a virtual-first company, allowing others to collaborate in real time. I like how I can collaborate virtually really effectively. Additionally, setting up a Zoom meeting is seamless, supporting smooth communication. Lucid Visual Collaboration Suite provides better collaboration compared to Visio, and the initial setup was very easy.
What do you dislike about the product?
I think the Lucid Visual Collaboration Suite could improve on version control. Right now, as we edit or update in real time, going back to previous versions isn't very easy. A better version control solution would be really helpful.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to clearly document process flows, allowing for real-time collaboration in our virtual-first company.


    Jack M.

Effortless Diagrams with Attractive UI

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I like the attractive and easy UI of Lucid Visual Collaboration Suite. Its ease of use and beautiful templates are great. I find it easily downloadable and displayed on Word documents. The initial setup was also very easy. It's the best from the start for me.
What do you dislike about the product?
I wish it was easier to download and display diagrams on Word documents.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for creating diagrams and step-by-step charts, and it offers beautiful templates with an easy and attractive UI.


    Saloni T.

Intuitive Templates, Effortless Diagramming

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to make inheritance diagrams for my Java projects. I appreciate that it provides a lot of good tools and templates, which help me draw a good diagram quickly without having to start from scratch. If I do need to start from scratch, the tools offer plenty of resources, making the diagram drawing process easier. The initial setup was pretty easy for me, and I was able to find everything I needed without any hassle.
What do you dislike about the product?
I had a difficult time finishing shapes. Maybe if there was a search feature when searching the shapes, it would be easier. I couldn’t find some of the shapes I needed, like a diagram to find a box for an abstract class, so a search feature would be nice.
What problems is the product solving and how is that benefiting you?
I don't have to start from scratch because of the templates, which help me draw quicker diagrams. If I start from scratch, the tools provide resources for easier diagram drawing.


    Yash L.

Intuitive UI, Great for Team Alignment

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I really like how the Lucid Visual Collaboration Suite is easy to use for creating flowcharts, system diagrams, and process maps. The interface is very intuitive, making it easy for even non-technical team members to quickly start using it. We often use it during brainstorming sessions and sprint planning meetings, and the real-time collaboration works very smoothly. I appreciate the ability to organize complex workflows clearly, especially when working on back-end systems and integrations, as it helps align developers, product managers, and stakeholders visually on the same page. The templates offered are another strong point, saving a lot of time when creating architecture diagrams or process flows. Overall, Lucid Visual Collaboration Suite has improved our team communication and made technical discussions much clearer.
What do you dislike about the product?
Sometimes larger boards can feel slightly heavy when too many elements are added.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to organize complex workflows and align team members. It makes technical discussions clearer and helps everyone stay on the same page. Its intuitive interface allows even nontechnical members to use it effortlessly.


    Consulting

Slow on Large Boards, Pricey Advanced Features, and a Steep Learning Curve

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Lucid Visual Collaboration Suite is that it combines diagramming, virtual whiteboarding, and real-time collaboration in one intuitive workspace. The interface is straightforward, even for non-technical team members, which makes cross-functional work feel much smoother. I especially appreciate the live co-editing, commenting, and integrations with tools like Google Workspace, Slack, and Microsoft Teams; these features make it easy to brainstorm, map processes, and align on ideas without constantly switching platforms. Overall, it helps me turn complex concepts into clear visuals quickly, saving time and improving communication across projects.
What do you dislike about the product?
One drawback of Lucid Visual Collaboration Suite is that performance can slow when you’re working on very large or highly detailed boards, particularly if many collaborators are editing at the same time. The pricing structure can also feel costly for smaller teams that need access to advanced features, especially since some of those capabilities are locked behind higher-tier plans. Additionally, while the platform is powerful, the sheer number of tools and options can be overwhelming for new users, and it takes some time to get comfortable enough to use it efficiently.
What problems is the product solving and how is that benefiting you?
For me, the main benefits are faster communication, fewer unnecessary meetings, quicker onboarding to projects, and clearer visibility into processes and priorities. I can go from brainstorming to planning to execution all within one platform, which boosts productivity and helps the team stay aligned throughout.


    Leisure, Travel & Tourism

Many pros a few cons

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
Really clean, easy to collab on. Plenty bases to choose from and very customizable.
What do you dislike about the product?
Can be hard to manipulate the maps to move how you need them too. Can be expensive.
What problems is the product solving and how is that benefiting you?
Everyone can view and work in real time. Allows ideas to be hashed out quickly and cleanly with many avenues being considered.


    Lydia L.

Effortlessly Streamlined Org Charts

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate how Lucid Visual Collaboration Suite saved me a lot of time and is easy to use. I love that it allowed me to focus on the content of the charts rather than worrying about formatting, making everything much clearer and quicker. I also like the quick access to boxes and arrows, which means I don't need to come away from what I'm working on.
What do you dislike about the product?
When you do not pay for the service, I do not think it should stop working midway through a project. It should be that you cannot create another one.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to focus on chart content without worrying about formatting, making everything clearer and quicker. It saves me time and is easy to use.


    Adwait K.

Streamlined Diagrams with AI, Needs Better Mobile Support

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I mainly use Lucid Visual Collaboration Suite to map complex processes so my team can learn and collaborate more efficiently. I appreciate the ability to create diagrams using AI, where I just enter details and it creates beautiful flows for me. It helps a lot when I don't have time to draw everything. Realtime collaboration is a big plus, too, with all data in one place and the ability to create visually appealing product roadmaps. The initial setup was smooth with no fuss signup and quick onboarding.
What do you dislike about the product?
Tablet and mobile responsive is hit or miss sometimes.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to map complex processes for better team collaboration and create diagrams efficiently with AI. It centralizes data, supports real-time collaboration, and helps develop product roadmaps.