Lucid
Lucid SoftwareExternal reviews
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Intuitive Workflows Made Effortless
What do you like best about the product?
I appreciate the intuitive UI of the Lucid Visual Collaboration Suite, which allows me to easily navigate and set up visual workflows the way I want. The easy sharing features are also a plus, making it simple to share workflows with others. The ability to build visual workflows quickly and easily is something I find very beneficial.
What do you dislike about the product?
N/a
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite enables me to easily and quickly build visual workflows with its intuitive UI and easy sharing features, streamlining workflow automation.
Effortless Flowchart Creation with Intuitive Guidance and Minimal Issues
What do you like best about the product?
Lucid is easy to use and straightforward. It provides all the information necessary to successfully build out a flow chart and even explains what each shape could / should mean. Lucid is also extremely supportive when an issue appears, and always provide avenues to hop on a call with their team.
What do you dislike about the product?
I haven't had any major issues regarding Lucid yet, but it can be complex when building out larger diagrams and flowcharts, there doesn't seem to be an easy way to "size up" flow charts that need more space without formatting messing up.
What problems is the product solving and how is that benefiting you?
We're using Lucid to visualize process flows and how to best simplify redundant processes
Transforms Complex Projects into Visual Simplicity
What do you like best about the product?
I mostly use Lucid Visual Collaboration Suite for school projects where I need a good visualization tool. It helps by making difficult and often complex ideas much easier to see and share with people I'm working with. Lucid Chart allows me to quickly make professional-looking diagrams like flowcharts and mind maps. Additionally, it significantly improves our teamwork since we can all see what each of us is working on in real-time. I like the most that it makes complex group projects simple and visual. The ability to work with my teammates together in real time really speeds up our working process. Also, the setup is super easy and not difficult at all. We switched from draw.io to Lucid Chart because it works better for us and makes our final presentations look much more professional.
What do you dislike about the product?
One of the key improvement areas would definitely be pricing and access features for students. The free version is incredibly helpful, although it hits its limits quite quickly, and the full subscription is a bit expensive for a student budget.
What problems is the product solving and how is that benefiting you?
I use the product to make complex ideas easy to visualize and share. It helps me create professional diagrams quickly and enhances teamwork with real-time collaboration.
Essential Brainstorming Tool with Infinite Possibilities
What do you like best about the product?
I like that Lucid Visual Collaboration Suite has a lot going on with so many options. The text tools are particularly valuable to me because I can have a space with multiple text fields, pictures, and post-it notes inside, which helps get what's on my mind onto a service. The initial setup was also straightforward, just requiring me to register with a password and log in.
What do you dislike about the product?
I just started using the service, and everything seems good to me.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to brainstorm and get ideas out of my head onto a surface. It provides a space to sort things out with different layouts and possibilities, solving the problem of not knowing how to organize my thoughts onto a service.
Live Updates and Customization Made Easy
What do you like best about the product?
I like that Lucid Visual Collaboration Suite is easy to use and user-friendly. The ability to see updates live is really helpful for maintaining an updated org chart. I also appreciate the amount of customization available, allowing me to change every detail of each project. The initial setup was very easy, which was a big plus.
What do you dislike about the product?
n/a
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to maintain an updated org chart with live changes. It's easy to use, user-friendly, and allows me to see updates live. I also appreciate the customization options, letting me change every detail of each project.
An Essential Tool for Visual Project Planning
What do you like best about the product?
Lucid makes it incredibly easy to turn complex ideas into clear visuals: flowcharts, process maps, org charts, wireframes, journey maps, all in minutes. It’s especially good at helping teams align quickly around ideas that would be messy in text.
What do you dislike about the product?
The main drawback of the Lucid Visual Collaboration Suite is that it can feel pricey. It's slightly clunky at scale.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the problem of turning complex projects and websites into clear, shared understanding.
In project management, it helps eliminate confusion around scope, dependencies, and workflows. Instead of relying on long documents or scattered notes, I can visually map timelines, responsibilities, and decision paths in one place. This makes it much easier to quickly align stakeholders, spot gaps early, and keep projects moving without unnecessary back-and-forth.
For website mapping, Lucid is invaluable for structuring information clearly. I use it to create site maps, user flows, and page relationships before any design or development begins. This prevents misinterpretation, reduces rework, and ensures everyone, from clients to developers, has a shared understanding of how the site should function.
In project management, it helps eliminate confusion around scope, dependencies, and workflows. Instead of relying on long documents or scattered notes, I can visually map timelines, responsibilities, and decision paths in one place. This makes it much easier to quickly align stakeholders, spot gaps early, and keep projects moving without unnecessary back-and-forth.
For website mapping, Lucid is invaluable for structuring information clearly. I use it to create site maps, user flows, and page relationships before any design or development begins. This prevents misinterpretation, reduces rework, and ensures everyone, from clients to developers, has a shared understanding of how the site should function.
All-in-One Visual Collaboration Powerhouse for Teams
What do you like best about the product?
The Lucid Visual Collaboration Suite stands out because it seamlessly combines free-form brainstorming with precise, professional diagramming, letting teams move from early ideas to polished workflows in one platform. Lucidspark enables collaborative whiteboarding, while Lucidchart adds structured diagrams, data-linked visuals, and automatically generated org charts, process maps, and architecture diagrams. Real-time multi-user editing, comments, and integrations with tools like Google Workspace, Atlassian, and Microsoft make it especially strong for remote or hybrid teams. Its versatility—supporting everything from simple flowcharts to complex system architecture—means it can replace multiple separate apps, reduce friction, and keep teams aligned visually throughout a project’s lifecycle.
What do you dislike about the product?
Lucid Visual Collaboration Suite is a bit sluggish when working on very large or complex diagrams, and some advanced features are only available on paid plans. The interface can feel overwhelming for beginners, and adjusting shapes or connectors precisely can be tricky. Additionally, because it’s fully cloud-based, it doesn’t work well offline or with a poor internet connection.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the problem of fragmented communication and disorganized workflows by providing a single platform where teams can brainstorm, visualize, and execute ideas collaboratively. It replaces juggling multiple tools like sticky notes, whiteboards, spreadsheets, and diagramming software by combining free-form ideation with structured, data-driven diagrams. For me, this means I can quickly map out processes, design systems, or plan projects with clarity, share them in real time with teammates, and keep everyone aligned. The visual nature of the platform helps reduce misunderstandings, speeds up decision-making, and makes complex concepts easier to communicate, saving time and improving overall productivity.
Effective for Education but Needs Refinement
What do you like best about the product?
I like the way it allows my students to collaborate on projects. And I also love the way it lets me check in on other teachers. I found some really useful mind maps on topics that I've been teaching. Seeing what other educators are doing, especially if they're making mind maps so interesting and so detailed yet accessible, has been really useful for me.
What do you dislike about the product?
Sometimes I feel like it's a little bit clunky, and when it messes up on my map or a graphic organizer, it really messes it up badly. I feel like the intuitive part of the AI, in terms of organizing the information in clear and logical ways, is not quite there yet.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create engaging visuals for my history classes, organizing complex content into mind maps and graphic organizers. It helps my students collaborate on projects and lets me see useful resources from other educators.
User-Friendly Design
What do you like best about the product?
It's extremely user-friendly. This is the kind of program you can use once or twice, set aside for months, and then return to without experiencing any difficulties as a returning user.
What do you dislike about the product?
I had some difficulties when layering different items and/or crossing items with arrows since sometimes the program will automatically link items.
What problems is the product solving and how is that benefiting you?
This tool enabled us to map out a complex process, which made it easier to identify potential solutions related to timelines.
Ideal for Design Thinking and Collaboration
What do you like best about the product?
I used Lucid Visual Collaboration Suite for my design thinking class, and it really helped for tasks like empathy mapping and stakeholder mapping. I liked that there were templates because, when we did this in person, I was always forgetting what a journey map looked like. With Lucid, I can follow my friends around when they're sharing their work, which makes it easier to know what part they're on without having to hunt around. I also like that I can put the entire design thinking process on one document instead of having 10 different posters on my floor. The dynamic sizing is nice because I don't need to open old documents to see past ideas. The initial setup was very easy; I navigated the platform within minutes of creating an account.
What do you dislike about the product?
The AI was not that great. One time we decided we had no idea how we were supposed to put our design, test iteration loop with lots of ifs/thens together - it was highly theoretical, and we decided to put the whole thing into the AI and it wasn't perfect but we didn't know what we wanted either.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to collaborate anywhere on design thinking assignments. It offers templates to quickly start projects, dynamic sizing for easy process overview, and allows project sharing without physical sticky notes.
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