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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,485 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Civic & Social Organization

easy to use

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
since I'm apart of my company's suite, I can see all the video notes they don't share with me since they suck at followin up
What do you dislike about the product?
nothing, I like everything so far & has been easy to use
What problems is the product solving and how is that benefiting you?
it is solving feedback loops in my organizations


    Information Technology and Services

So far, the experience has been very positive.

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
I like the collaboration aspect and how easy it is to view / review the charts made by my colleagues.
What do you dislike about the product?
It can get too intimidating to start creating the charts from scratch.
What problems is the product solving and how is that benefiting you?
It helps to visualize complex work flows and share / collaborate with the group on the design & review.


    Albert T.

Very good multi-platform tool for Architectual and Flow Diagrams

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
Since Microsoft Visio isn't available on Macs anymore - this is the best multiplatform tool to use to collaborate and share technical flows and architecture diagrams amongst all my team members
What do you dislike about the product?
Nothing to dislike at this time it was very easy to pick up and use
What problems is the product solving and how is that benefiting you?
Visio isn't available on Macs and this is the best tool that allows use on Mac or Linux platforms.


    Facilities Services

Ease of use was very encouraging

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
I was given access and without significant training was able to quickly create org charts and get up to speed on how to navigate the system.
What do you dislike about the product?
I really wanted the ability to grab and drag the screen with my mouse to navigate the board and I could not figure out how to do that.
What problems is the product solving and how is that benefiting you?
The ability to quickly and easily create org charts, link jobs, and do it in a way that is visually appealing.


    Computer Software

Extremely easy and useful tools

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
I liked how easy and straightforward it was to use even for a first timer
What do you dislike about the product?
I couldn't find descriptions on some of the features. It would be nice if there's a short description.
What problems is the product solving and how is that benefiting you?
It helps me create flow charts for the programming products that I am going to implement


    Public Safety

Great tool for making visual charts of workflows and processes

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
Intuitive and user friendly software that allows customization.
What do you dislike about the product?
Takes some orienting to get familiar with the commands and how to use the program the most effectively.
What problems is the product solving and how is that benefiting you?
Providing a visual complement to our written procedures and policies.


    SARAH F.

Lucid was extremely simple to use for organizational purposes related to university internship work.

  • March 16, 2025
  • Review provided by G2

What do you like best about the product?
I enjoyed the simple user interface that made creating organizational templates incredibly easy to do.
What do you dislike about the product?
I dislike the cost barrier that comes with certain features.
What problems is the product solving and how is that benefiting you?
Creating organizational charts can be time consuming when using products like Google Drawings with limited templates; however, Lucid’s templates were very easy to use and did not require any additional work from the user.


    Medical Practice

Enjoyed the space very much . Everything seemed modern and efficient, user friendly and stress less.

  • March 16, 2025
  • Review provided by G2

What do you like best about the product?
Extremely user friendly and ergonomically retrofitted to accommodate any reasonably sized meeting.
What do you dislike about the product?
Nothing …..suited our agendas at the time.
What problems is the product solving and how is that benefiting you?
Very geographically suited for our team . We had to fly in from all over the country and Lucid Suite was very conveniently placed close to all accommodation.


    S C.

Brilliant for account mapping

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite stands out because of its exceptional real-time collaboration features. The ability to simultaneously brainstorm, annotate, and update visuals with my colleagues has streamlined our decision-making processes dramatically. I also love how easily it integrates with other productivity tools we use daily. Customer support is great. I use it daily as its really easy to use and to implement.
What do you dislike about the product?
One minor frustration with Lucid Visual Collaboration Suite is the limited offline functionality. It would be beneficial to have more robust offline editing capabilities, allowing continued productivity in areas with unstable internet connections or while traveling
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite effectively addresses the challenge of clearly visualizing complex stakeholder relationships in sales. By using the platform for account mapping, my team can quickly identify decision-makers, influencers, and champions within a prospect organization. This clarity helps us strategically prioritize outreach and close deals faster.


    Vikash M.

More Symbols for EER diagrams are needed! I faced some issues rest was all good.

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
The best thing I liked was the real-time collaboration while working on the Diagram. I used Lucidchart to create a Company's EER diagram for my Database class along with my teammate. The project was very bulky and kind of tough to work on. Lucid helped us tremendously by seamlessly integrating both users work and allowing a real-time collaboration which really helped speed up the project. I tried three different software for the same project, and I found Lucid to be the most useful because of this one standing-out seamless functionality.
What do you dislike about the product?
My project involved creating a EER diagram which required access to a lot of symbols, and visuals used in that particular space. I didn't find those symbols or signs in Lucid and so I had to manually create them again and again which was a bit time-consuming. There should exist a feature that allows to draw double lines with a small margin between the two. Also, I liked how it had the feature to make the lined dotted, solid, etc. However, EER diagram involves worked with entity boxes which sometimes need to double line crossed, I didn't find a double-lined rectangular box in Lucid for this purpose. Also, I couldn't get a double line triangular box which is used to represent a identifying relationship in an EER diagram.
What problems is the product solving and how is that benefiting you?
It is helping us create the Database org chart in a relatively short amount of time which is very helpful and cost-cutting as compared to other available options.