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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,485 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Bhargav N.

A must have for cross-team collaboration

  • March 11, 2025
  • Review provided by G2

What do you like best about the product?
As an architect, I rely on Lucidchart almost daily for creating detailed floor plans and system diagrams that clients can actually understand. Lucidspark has transformed our design charrettes - we can capture ideas from engineers, contractors, and clients in one collaborative space. The ability to move seamlessly between conceptual sketching and technical documentation saves us valuable time during tight project deadlines. Dead simple to implement and super helpful customer support.
What do you dislike about the product?
The CAD integration could be stronger - we still have to recreate many elements rather than importing them directly. Large, detailed architectural diagrams sometimes lag during client presentations, which isn't ideal. The subscription cost adds up when equipping our entire design team, and some specialized architectural symbols and templates are still missing from the library.
What problems is the product solving and how is that benefiting you?
Lucid keeps our system architecture documentation current and accessible across our engineering teams. I use it to create clear microservice boundaries, data flow diagrams, and sequence models that developers actually reference—unlike static documents that quickly become outdated. During design discussions, we can immediately update diagrams as decisions are made, which has cut down on implementation misalignments and reduced our technical debt.


    Oil & Energy

Overcomplicated Software for a Simple Task

  • March 11, 2025
  • Review provided by G2

What do you like best about the product?
It was easy to install, it had some helpful videos, tips.
What do you dislike about the product?
It was clunky, overcomplicated, not enough 'help', wasn't intuititive, hard to even find helpful tips on youtube and didn't fit with our business needs. Seemed the feature we needed (which was a simple buisness organizational chart) wasn't a natural feature.
What problems is the product solving and how is that benefiting you?
It didn't solve our biz org chart diagram, so we ended up using MS Visio.


    Computer Software

Great collaborating tool

  • March 11, 2025
  • Review provided by G2

What do you like best about the product?
I really liked the variety of features that are available including ER Diagrams, Mind map apart from regular diagram tool. I also liked the feature to create diagrams using mermaid code which is helpful after generating it from LLMs.
What do you dislike about the product?
The built in AI tools to create the diagrams could be improved. The UI is not that appealing to me.
What problems is the product solving and how is that benefiting you?
It is great collaboration tools where I can create visually appealing tool and can be shared across team.


    Computer Games

Absolutely Amazing

  • March 11, 2025
  • Review provided by G2

What do you like best about the product?
I absolutely adore this program! My friend and I have teamed up to create a game, and it’s been an amazing experience. It was really easy to pick up and has some of the best features. I really appreciate the double-tap feature for sticky notes, which lets us communicate instantly while working from our separate spaces. This has greatly improved our productivity since we can work on it anytime!
What do you dislike about the product?
I honestly can"t complain I love this program too much!
What problems is the product solving and how is that benefiting you?
It give us ultimate freedom to work!


    Nanda K.

Excellent tool that helped us in our DX planning

  • March 11, 2025
  • Review provided by G2

What do you like best about the product?
The Lucid Park and Lucid Chart are powerful
What do you dislike about the product?
Make it more usefriendly for mobile screens to perform quick fixes on the go.
What problems is the product solving and how is that benefiting you?
Convert abstract ideas in to concrete tasks measurable and scalable.


    Ashutosh S.

Lucid Flowchart Review

  • March 11, 2025
  • Review provided by G2

What do you like best about the product?
Using Lucid is very easy and very user friendly, I used this to create a process flow and it turned out to be amazing and I have been pretty much using this tool post that, the tool has extreme features to design a process outflow and adjust the objects, arrows and keywords and it is easily shareable with your colleagues and friends, the integration was so easy that I had been able to finish a flowchart within a fraction of the time that I would take it creating on a word doc, the customer support team has been tremendously helpful on this product, plus you get a 1 month free trial use.

And Implementation of the tool is really awesome. as of now I think this is the best tool in this category available in the market.
What do you dislike about the product?
There are no such flaws that I came through, maybe If I use this more often, I may find anything but as of now there are no such flaws.
What problems is the product solving and how is that benefiting you?
It is solving time crisis, like I would have taken at least 2 hours to finish a flowchart but this tool has helped me save the time plus there is no mess or manual efforts required, everything is pretty much drag and drop.


    Mohamed E.

very powerful and very easy to use

  • March 11, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use, the auto-save feature, saving time, and being online without downloading software locally.
What do you dislike about the product?
Actually I cannot find any missed feature to mention.
What problems is the product solving and how is that benefiting you?
Want to share my diagram with my team, very easy and very fast.


    Consulting

Putting together enablement and process documentation goes quick

  • March 10, 2025
  • Review provided by G2

What do you like best about the product?
Building a lot of enablement and process documents for internal and external stakeholders is a large part of my role. I am regularly using LucidCharts to simplify explanation of processes.
What do you dislike about the product?
The collaboration aspect is a little wonky and times and could be refined, not sure how much of this could be chalked up to me and user error but.
What problems is the product solving and how is that benefiting you?
Simplifying processes from mountains of text documents and text hierarchies into easily understood processes grasped in seconds, not minutes


    Alyssa R.

Lucid Visual as a Student

  • March 10, 2025
  • Review provided by G2

What do you like best about the product?
I liked it for using it in my project development and software programming classes. It was neat, clean and looks professional.
What do you dislike about the product?
It was really difficult to use as a beginner. It would have helped if there was a 10-15 minute video on how to teach people who have not used these types of softwares before.
What problems is the product solving and how is that benefiting you?
I was creating ERD diagrams for projects as a student in a MBA / MIS program.


    Legal Services

User friendly and just a click away

  • March 10, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is so easy to use. No implementation, install, hidden features. Very easy to implement and have it available for users. It's great to have a browser based solution that is actually better than heavy installed software like the competition.
What do you dislike about the product?
I'm not a fan of using the mouse too much. I believe it would be better having more keyboard shortcuts so you don't rely as much on your mouse for everything.
What problems is the product solving and how is that benefiting you?
Being able to simply access it and get work done is definitely the main benefit. No need for training, learning, figuring things out. It's just all there.