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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,724 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Camilo C.

Seamless Collaboration, Effortless Setup

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I like the real-time collaboration and ease of use of Lucid Visual Collaboration Suite, which make it easier to work with my teammates. I also appreciate the customer support and account teams, as they help me demonstrate value to customers and close more deals. Additionally, the initial setup was very easy.
What do you dislike about the product?
Nothing specifically
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite helps me keep projects organized, align teams, and collaborate in real-time, making it easier to demonstrate value to customers and close more deals.


    Ganpati Kumar S.

Collaboration Powerhouse, Needs Integrated Video Calls

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to design my architecture for my software projects. I really like how it solves the problem of live architecture edits where multiple friends can work on it simultaneously and point out things they are sure about. It's pretty awesome that I've been able to use this freely and it's given me all I needed since my needs are not that complex as a CS student. I use Lucid's charts to explain my projects, and I find the setup was easy.
What do you dislike about the product?
I would like to have a complete video call experience on the platform itself and edit it live with friends. We use different modes of communication for live editing design sessions. Also, learning different components of design was hard.
What problems is the product solving and how is that benefiting you?
It solves the problem of live architecture edits where multiple friends can work on it simultaneously and point out things they are sure about.


    Construction

Intuitive Interface and Impactful Flowcharts

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
The interface is user friendly and the process to create flow charts from beginning to end is intuitive. The final result is impactful!
What do you dislike about the product?
A training video would have been helpful.
What problems is the product solving and how is that benefiting you?
Not applicable.


    Sarah M.

Grants Proposal Workflow at Breeze in my Non-Profit Industry at Par with Lucid

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I am using Lucid Visual Collaboration Suite as a CEO of a healthcare industry and as a Trustee of a non-profit agency. I like a lot of aspects about Lucid, but the leading thing is how it allows me to create diagrams for each grant cycle and board evaluation matrix that visualize performance in my non-profit industry.
What do you dislike about the product?
Like I have mentioned, I like everything about Lucid Visual Collaboration Suite - the two separate Apps makes it a unique and more organized platform with a clean UI.
What problems is the product solving and how is that benefiting you?
Fund-raising pipeline - Visualizing donors through dragging them onto Kanban help streamline business processes.


    Amit K.

Simplifies Design Collaboration Across Time Zones

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of collaboration that Lucid Visual Collaboration Suite offers, especially since our team is spread across multiple time zones. The ability to create teams and have a shared space really boosts our productivity, as we can share ideas on application design and review each other's work seamlessly. I also find it easier to use compared to the Miro board we were using before, and setting it up was intuitive, allowing me to get started quickly.
What do you dislike about the product?
I tried Lucid AI to convert a diagram to a relational table structure. It was able to generate a decent table structure, but I would like to see more capabilities, like AI chat with which we can interactively work.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite simplifies complex design, visualizes ideas, and enables sharing with colleagues for feedback. It eases collaboration across time zones with shared spaces, boosting productivity.


    Information Technology and Services

Great Visual Customization, Room for Improvement

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
Many options for visual customization and alterations
What do you dislike about the product?
The default colorations for yes and no is annoyinh
What problems is the product solving and how is that benefiting you?
It is allowing for flow chart generation for logic processes


    Yash Y.

Efficient Idea Mapping, Needs More Template Flexibility

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to map out ideas and plan projects. I like how effortlessly I can turn ideas into clear visuals while collaborating with others in real time. The software lets me move from rough thoughts to usable plans without friction, and the real-time collaboration keeps teammates aligned without extra meetings. I appreciate that it gives us better control over mapping workflows without the interface feeling heavy. Also, the initial setup was pretty easy.
What do you dislike about the product?
Some templates feel rigid when I need quick custom layouts. Templates lock me into fixed structures that slow early brainstorming. More modular blocks and freer resizing would reduce friction.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to map ideas and plan projects. It cuts down confusion during planning, makes complex ideas easier to explain, and enables me to move from rough thoughts to usable plans without friction. The real-time collaboration keeps teammates aligned without extra meetings.


    Nicole K.

A Visual Delight for Collaborative Planning

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
As a visual thinker and learner, I really appreciated being able to move items around visually—it made the whole experience much more enjoyable for me. We could each develop our own ideas and thoughts, mapping them out individually, but it was also simple to click over and see what others were working on. Creating and duplicating items was extremely easy as well.
What do you dislike about the product?
The main difficulty I encountered was figuring out how to revert to a previous version of my plan, which took me some time to understand. Additionally, I found it challenging to view everyone's individual plans side by side, as this required opening multiple windows.
What problems is the product solving and how is that benefiting you?
It helps us to see how much we are actually putting into one area of our teaching. It was helpful in organizing different thoughts and collaborating in how we wanted to move forward with our program.


    Yasmin B.

Most Robust for Top-Notch Charting and Diagramming 🟰 Lucid Visual Collaboration Suite

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
As Operations Manager in a Production based industry, it is easy and straightforward to visualize studio availability, equipments and crew schedules in one single diagram mainly through Lucidchart.
What do you dislike about the product?
For the past two years that I have been using Lucid Visual Collaboration Suite all has been well especially the new learning feature makes it a complete tool.
What problems is the product solving and how is that benefiting you?
Project timeline board - Through Lucid Visual Collaboration Suite, I have been able to map out song & film tracks and their release dates on a timeline which enhances smooth business processes.


    Rishabh S.

Transforms Complex Workflows into Clear Visuals

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I use the Lucid Visual Collaboration Suite to make sense of complicated workflows, especially at the intersection of engineering, operations, and procurement. I like that Lucid helps me get clarity quickly and lays everything out in a way that shows what is missing or needs change, turning abstract conversations into concrete visuals. It saves time and moves discussions forward. I appreciate how easy it is to move from a rough sketch to a refined workflow that is actionable for engineering or operations, which fits perfectly with how I work. The initial setup was also easy, and I found the basics intuitive, allowing me to create useful diagrams right away without any formal training.
What do you dislike about the product?
A few things in Lucid do not work as well as I would like. When a diagram gets big, the canvas can feel heavy to navigate. I spend time zooming in and out instead of focusing on the logic. It would help if large workflows were easier to manage or segment without breaking the flow. I also wish the formatting tools were a little faster. Lining up shapes, adjusting spacing, or keeping things visually consistent takes more effort than it should. When I am working live with a team, I want the tool to stay out of the way.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to visualize complicated workflows, making discussions clearer and identifying gaps quickly. It saves time by converting abstract ideas into concrete visuals, which stops endless debates and guides straightforward conversations. It's intuitive, helping me move from sketches to actionable workflows efficiently.