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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,407 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Debbie C.

Lucid Visual Collaboration Suite: advanced collaboration for all your professional goals.

  • February 22, 2026
  • Review provided by G2

What do you like best about the product?
As an active user of all the collaboration and business communication features of this program, I can say that it offers the best virtual capabilities for establishing a workspace of mutual support and collaboration among all members of your organization, facilitating teamwork and the achievement of all your professional goals.

In addition, I can say that Lucid Visual Collaboration Suite stands out for the speed with which you can integrate all its digital capabilities, allowing you to visualize and execute all your business ideas.
What do you dislike about the product?
I think Lucid Visual Collaboration Suite is an excellent business collaboration program that has no flaws or problems in the functioning of all its technical capabilities, I am very satisfied with the use of all its business work resources.
What problems is the product solving and how is that benefiting you?
The digital features of Lucid Visual Collaboration Suite have allowed me to meet all of my organization's business objectives, improving my productivity and technical performance and facilitating my collaboration and active involvement in each of my business projects.


    Non-Profit Organization Management

Lucidchart offers easy to use process mapping software with collaborative features

  • February 21, 2026
  • Review provided by G2

What do you like best about the product?
I like that it is easy to sign up and start using Lucidcharts. I used my Google account to sign up and there's a free tier where I have access to most shapes I need to create process maps and flowcharts.
What do you dislike about the product?
The Lucidspark portion is confusing and even today I'm not sure why the Lucidchart team offers that option.
What problems is the product solving and how is that benefiting you?
I needed a quick way to illustrate a proposed process improvements for our Peace & Order and Security Team and Lucidchart provided an easy way to create the process map. Exporting the files is also easy as the UI is straightforward and the options are easy to find. The collaborative feature of being able to share the chart and edit it real-time with my teammates is a great feature.


    Ivo S.

Intuitive Diagramming Tools That Make Work Easier

  • February 21, 2026
  • Review provided by G2

What do you like best about the product?
The diagramming tools are very intuitive and make tasks much easier.
What do you dislike about the product?
It’s very expensive per user, and it consistently prevents new internal users from demoing its features.
What problems is the product solving and how is that benefiting you?
Team shared whiteboard, place to jot new ideas before they go to the backlog and the creation of new decision trees to streamline procedures.


    Martin P.

Visualize your ideas and work processes with Lucid Visual's collaboration features.

  • February 21, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual is a high performance business system that offers the best technical capabilities for establishing a secure and productive workspace for collaborating with members of your work department, facilitating the visualization of all your ideas and work processes.

I can also say that I like using Lucid Visual's digital features because they adapt very well to my work systems and devices, improving my entire user experience.
What do you dislike about the product?
I think Lucid Visual is a system that has no flaws or problems in the functioning of its digital resources, I have had a favorable and very positive experience.
What problems is the product solving and how is that benefiting you?
As an active user of Lucid Visual's digital features I have been able to create a secure and productive collaboration space to share ideas and visualize the performance of all my work projects, improving the fulfillment of all my daily operations.


    Travis A.

Lucidchart + Lucidspark: A Must Have Construction Project Planning GOAT - 7 Years User

  • February 20, 2026
  • Review provided by G2

What do you like best about the product?
Site layout planning through L.Chart allows me to visualize construction site which help reduce hazards and promote conducive work environment.
What do you dislike about the product?
To be honest, I have not had any challenging feature to customize nor use.
What problems is the product solving and how is that benefiting you?
Creating visual construction project plans.


    AlexMartin1

Visual collaboration has improved remote workflows and supports faster shared decisions

  • February 20, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Lucidchart is that it helps create sequences, sequence diagrams, component diagrams, workflows, and many more for our product and software services. This helps us collaborate better as a remote team to brainstorm and express our design and thought process, identify issues early on, get sign-off from stakeholders, and get feedback from subject matter experts while identifying corner cases or use cases missed.

A specific example of how I use Lucidchart for one of my projects is that we primarily use it as a process visualization tool. We use it to document workflows, department standard operating procedures, and handoffs so that we have something we can give people rather than just verbal training or a text document. It provides a visual reference they can review.

Additionally, Lucidchart helps with diagramming and project management. It works well when you need to collaborate between different departments that share similar goals or when helping to collaborate with clients effectively.

What is most valuable?

The best features Lucidchart offers are that it diagrams processes very well. It allows for project management to help with client timelines. It is also easy to use and create diagrams, especially mermaid diagrams. Collaborating is easy.

Out of all those features, collaboration stands out to me the most because it is easy to share with team members to do joint design work.

Lucidchart has positively impacted my organization by improving productivity and collaboration.

In terms of specifics, collaboration helps us come to conclusions. I notice better throughput as it is easy to use. Improved productivity allows us to express ourselves more quickly.

What needs improvement?

One way Lucidchart can be improved is that finding a document that has been shared with me without having the link is tricky, or the amount of diagrams can become overwhelming and bury the document I actually need.

I also think the tutorials could always be improved for better online documentation.

Another improvement could be that the user interface can be a bit cleaner.

For how long have I used the solution?

I have been using Lucidchart for five years.

What other advice do I have?

My advice to others looking into using Lucidchart is that if you are looking for a lightweight project mapping and collaboration tool within teams and across teams to get on the same page when it comes to a project plan for the future, Lucidchart is the best solution for that.

I have observed several advantages overall while using Lucidchart. It has improved time to decision by at least fifteen percent. It has created more visibility over the process and decision-making across our business. It enables collaboration across the team to improve by at least thirteen percent. I would rate this solution an eight out of ten.


    Harriet P.

Fantastic Collaborative Diagramming Tool Best for Data Visualization and Presenting Ideas

  • February 20, 2026
  • Review provided by G2

What do you like best about the product?
It has a number of advanced features such as the ability to import and export data, create flow charts, and collaborate with others in real time. Its been an excellent experience using Lucid Visual Collaboration Suite as it helps automate diagram creation tasks, creation of org charts, and giving completely new picture to any idea by just adding visualization to it.
What do you dislike about the product?
I don’t believe there are any features missing to this product and I have not faced any problems when I needed it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helped me visualize data of corporate projects realized through an easy to use interface and an accurate visualization since its simple drag and drop system. I like using it to lay out a business process and the plethora of icons makes the program approachable for almost any visual project outline.


    Clinton N.

Lucid Visual Collaboration Suite Makes Sleek Diagrams Fast with Great Templates and Editability

  • February 20, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is my preferred tool for making charts, organizational hierarchies, process maps, and many more. With the variety of templates to pick from, we start there and easily create sleek looking diagrams.
What do you dislike about the product?
When I download diagrams as images it’s sometimes not clear enough perhaps they could improve on that.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps with collaboration of various teams using the same flowchart which is very important where feedback is flowing real-time. It has too many built-in designs which helps to create an efficient flowchart. It helps design business processes inviting other users to edit the diagrams collaboratively.


    Linet N.

Easy to Use But Powerful Diagram Creator and The Best Chart Organizer

  • February 20, 2026
  • Review provided by G2

What do you like best about the product?
I really like the easy way to create diagrams and the different tools that Lucid Visual Collaboration Suite provides to design process flows with a great deal of customization.
What do you dislike about the product?
Everything is working great so far and there is downside for me its been a great tool for organizational charts and processes.
What problems is the product solving and how is that benefiting you?
Very simple to create professional level organizational charts through Lucid Visual Collaboration Suite and I am impressed with the details and the clarity of the workflows that helps the management in decision making.


    Susan P.

Versatile tool for creating diagrams and flowcharts

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
I like that the interface is very intuitive making it easy to create diagrams quickly and ability to create multiple flowcharts from different templates.
What do you dislike about the product?
It's quite expensive otherwise it makes creating my diagrams and flowcharts visually easy and fun.
What problems is the product solving and how is that benefiting you?
It allows me to create customized flowcharts and helps me to create very informative diagrams for my projects.