Lucid
Lucid SoftwareExternal reviews
8,543 reviews
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First time user after being asked to review a document created by an external company
What do you like best about the product?
As a first time user with no experience of the app, the user experience was extremely easy. The flow of accepting the collab request/invite, to using SSO and getting immedaite access to the document worked perfectly. The UI was easy to understand for the basic use case I had to carry out (reviewing, not creating).
What do you dislike about the product?
It wasn't immediately obvious how to move around the project, instinctively I mouse scrolled to move up and down but discovered the zoom in/out funtion. Then shift + scroll was obvious to scroll left/right, as is native to other apps/browser behaviour, but it took me some time to discover ctrl + shift + scroll to scroll up and down. From a UX perspective I would expect zoom in/out controls to be switched with the scroll up/down controlls.
What problems is the product solving and how is that benefiting you?
Ability to share and collaborate on diagrams
Lucid's AI functionality for drawing diagrams is unbelievably handy!
What do you like best about the product?
Lucid really helped me with putting together a simplistic diagram of a workflow I wanted to share with my customer base. The AI functionality where I asked the AI agent to draw the workflow diagram based on what I wrote to it was fantastic and made short work of what would have taken me an hour to complete.
What do you dislike about the product?
There was none from the work I carried out. It's a straight forward tool to use.
What problems is the product solving and how is that benefiting you?
I am able to create a visual workflows for my customer base.
I was looking for an easy to use flow-chart maker and LucidChart checked all my boxes.
What do you like best about the product?
I like how simple it is to get going. Seconds after I started I was already a master at many of LucidCharts features. It quickly became my team's go-to collaboration software.
What do you dislike about the product?
Sometimes the arrows that it automatically draws between items aren't very clean or good-looking and I have to edit it manually.
What problems is the product solving and how is that benefiting you?
It helped my team increase efficiency and communication between members by allowing us to to share our thoughts and express our ideas more clrearly.
Good tool for Scrum Masters
What do you like best about the product?
It's easy to create with Lucid. I'm very visual & the tools available within Lucid help me to create eye-catching whiteboard tasks, retros, and team-building events.
What do you dislike about the product?
Lucid definitely comes with a bit of a learning process. I know there are more functions available but it takes time to learn how to use them.
What problems is the product solving and how is that benefiting you?
It allows for my teams to actively participate without always speaking. It also is a record of meeting that everyone can always reference later. Using Lucid always causes my teams to fully particiapate.
I like a lot
What do you like best about the product?
The wide range of tools for very different areas
What do you dislike about the product?
Sometimes is hard to work with components that are above each other
What problems is the product solving and how is that benefiting you?
The better understanding of the flow about our business rules
Simple UI but quite effective
What do you like best about the product?
Lucid is intuitive and very easy to use. It does what it is supposed to do in a very straightforward manner.
What do you dislike about the product?
The UI design feels kinda "old" and less fancy than some competitors.
What problems is the product solving and how is that benefiting you?
Creating diagrams showing business or software flows.
Very Good Tool for Businesses
What do you like best about the product?
It's easy to use platform makes it great for all purposes, and I have loved it.
What do you dislike about the product?
I have not noticed any downsides to this program
What problems is the product solving and how is that benefiting you?
It helps me to organize my thoughts, and accounts for all of my diagramming needs.
A Versatile Tool for Visualizing Ideas
What do you like best about the product?
Lucidchart has a vast collection of templates for various diagram types, which is a huge time-saver.
Real-time collaboration is seamless, making it easy to work on diagrams with colleagues.
The interface allows for creating professional-looking diagrams with customizable shapes, colors, and fonts.
Access and edit diagrams from any device with their web-based platform and dedicated apps.
Real-time collaboration is seamless, making it easy to work on diagrams with colleagues.
The interface allows for creating professional-looking diagrams with customizable shapes, colors, and fonts.
Access and edit diagrams from any device with their web-based platform and dedicated apps.
What do you dislike about the product?
While the interface is generally user-friendly, mastering all the features can take time. Some functionalities are hidden within menus and could be more intuitive.
What problems is the product solving and how is that benefiting you?
Lucid's collaborative features enable real-time brainstorming, planning, and decision-making, streamlining workflows and making meetings more focused and productive.
I can clearly communicate complex ideas to colleagues and stakeholders, ensuring everyone understands the project vision and objectives.
I can clearly communicate complex ideas to colleagues and stakeholders, ensuring everyone understands the project vision and objectives.
Great for collating a variety of information
What do you like best about the product?
All the different functionalities that we have available, both on Lucid charts and sparks. We also have a variety of templates to select from to get you start for a range of scenarios/needs.
Being able to follow someone on the platform in real time to see changes being made.
Being able to follow someone on the platform in real time to see changes being made.
What do you dislike about the product?
Issues when sharing the link to non-logged in users.
When transferring any diagrams from charts to sparks, it becomes difficult to alter action icons in swimlanes - it distorts the mapping.
Loading a some templates can take a while to load.
When transferring any diagrams from charts to sparks, it becomes difficult to alter action icons in swimlanes - it distorts the mapping.
Loading a some templates can take a while to load.
What problems is the product solving and how is that benefiting you?
Moving away from word documents, enabling a more collabative nature between stakeholders and project teams.
Great tool for diagramming and visual representation.
What do you like best about the product?
It is very easy to understand and use, it is beginner friendly as well as provides very good and detailed templates for experienced professionals that saves time as well.
What do you dislike about the product?
No major issues I can identify regarding this.
What problems is the product solving and how is that benefiting you?
It gives a collaborative environment for a team to work together like Architects, BAs, Devs and QAs and finalize a good visual representation for the end client which is beautiful and easy to understand.
Already available templates are also helpful to create good diagrams.
Already available templates are also helpful to create good diagrams.
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