Lucid
Lucid SoftwareExternal reviews
8,618 reviews
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Intuitive, Flexible Documentation Redesign with Instant Team Feedback
What do you like best about the product?
It has helped me redesign company documentation with an interface that is both intuitive and flexible, allowing team members to provide feedback instantly
What do you dislike about the product?
I do find that the more complex features less intuiative and expensive tio onboard whole team.
What problems is the product solving and how is that benefiting you?
Lucid helps our team keep our company documentation current and fresh. Lucid chart especially has been valuable in our business.
Varied Selection of User-Friendly Templates Saves Time, Increases Efficiencies
What do you like best about the product?
I loved the listing of categorized templates. This made it super easy to view and quickly choose which sheet or chart would work best for my applications. Once I reviewed the chart, it was very user-friendly to edit the categories and customize it for my specific project and use. The number of charts and templates to use is amazing and saves so much of my time.
What do you dislike about the product?
Although the application and customization is super easy and intuitive, the manner in which to replicate, print, and/or share is a little more complicated. We work with many people who still prefer or appreciate a print copy of a project. The formatting for printing does not necessary jive with my printer set up and requires some creativity, out of the box thinking and some finagling.
What problems is the product solving and how is that benefiting you?
My problem was creating and distributing content quickly which would reduce our office inefficiencies and delegate tasks, duties, responsibilities and accountability. I also had the problem of building a foundational production timeline to assist with everyone's work skills and communication.
Practical, Easy-to-Use Tool with a Straightforward Interface
What do you like best about the product?
This tool is very practical and easy to use, with a straightforward interface that makes it simple to get started. I find it more practical than other tools because centering boxes and shapes is automatic, and creating arrows is automatic as well, which saves time and keeps everything aligned.
What do you dislike about the product?
So far, there’s nothing I don’t like about it. It’s been adequate for everything I need to get done and consistently meets my needs.
What problems is the product solving and how is that benefiting you?
It makes it much easier for me to visualize all the processes and understand how everything fits together overall. The way to share the chart with other team members is practical.
Great real-time collaboration, but the AI interface needs refinement
What do you like best about the product?
Everyone is able to work in the suite at the same time. I like the way you can see the initials of other collaborators while they are working. The zoom in/out feature is nice and it is also very cool that you can highlight specific areas to have AI perform actions for that area only.
What do you dislike about the product?
The AI interface seems like it still needs a bit of work. There were a few things it got hung up on and then couldn’t complete. It also wasn’t clear that I needed to click in the top left to allow reactions. I’m still not sure what, exactly, I was enabling, but after some troubleshooting, taking that step fixed the problem.
What problems is the product solving and how is that benefiting you?
It is helping a cross functional team from different locations all collaborate on best ways to improve a workflow
Really Easy to Use, with Smooth Export and Sending
What do you like best about the product?
user experience is really good. very easy to use
What do you dislike about the product?
nothing it was really easy and nice to export and send. the free version isn't great
What problems is the product solving and how is that benefiting you?
client process flows
Intuitive and Customizable—A Great First-Time Experience with Lucid Visual Collaboration Suite
What do you like best about the product?
I really liked how easy Lucid Visual Collaboration Suite was to use as a first-time user. The tools felt very intuitive, and it was simple to customize everything based on my needs.
What do you dislike about the product?
At first, I found it a bit difficult to scroll and zoom in and out while visualizing charts. It sometimes caused some frustration and made navigation feel a little challenging. However, once I got used to the controls, it became much easier to use and navigate efficiently.
What problems is the product solving and how is that benefiting you?
it helped me create charts, customer flows, and user journeys in a much more visual and organized way for work. It made it easier to present ideas clearly and communicate processes more effectively, so it definitely solved my needs for creating professional and graphic-based materials.
Easy to Use with Great Visuals and Smooth Slack-Connected Collaboration
What do you like best about the product?
easy to use, good visuals, smooth collaboration, slack connection,
What do you dislike about the product?
nothing so far, I'm a basic user and I haven't encountered any limits
What problems is the product solving and how is that benefiting you?
mapping business processes and reporting needs
Intuitive, Feature-Rich Flowcharting That’s Easy and Fun
What do you like best about the product?
Lucid is relatively intuitive and contains a lot of features that make flowchart creation easy and fun.
What do you dislike about the product?
The navigation of the site in regards to zooming vs scrolling is the most annoying part of using the website.
What problems is the product solving and how is that benefiting you?
Lucid is helping me refine a flowchart created by a coworker to ensure it is up to date.
Simple, Time-Saving Process Mapping with Helpful Cloud Integration
What do you like best about the product?
I like the simplicity of the platform and how I'm able to visually map out processes for our business. It makes the process very simple, and its integration with cloud is very helpful and time-saving.
What do you dislike about the product?
I think it's not necessarily the most visually appealing. I have found other software to create a better visual output sometimes.
What problems is the product solving and how is that benefiting you?
It is helping me easily visualize the processes within our organization and map out communication channels, visualize how we do business in general, and then to easily collaborate right on those, which has made things super simple and streamlined.
Intuitive All-in-One Brainstorming, Diagramming, and Real-Time Collaboration
What do you like best about the product?
What I like most about Lucid Visual Collaboration Suite is that it combines brainstorming, diagramming, and team collaboration in one intuitive platform. The real-time collaboration tools make it easy for teams to stay aligned and move quickly, whether we’re working on process mapping, project planning, or strategy sessions. I also appreciate how flexible the templates and integrations are, since they help streamline workflows and make communication across teams smoother.
What do you dislike about the product?
One drawback of Lucid Visual Collaboration Suite is that some advanced features and integrations can feel restricted unless you’re on a higher-tier plan. On larger or more complex projects, boards can sometimes get cluttered and may become slower to navigate, especially when many collaborators are working at the same time. There’s also a bit of a learning curve in figuring out how to structure and organize large-scale workflows efficiently.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps address communication and alignment challenges by giving teams a shared visual workspace for brainstorming, planning, and documenting ideas. It makes complex workflows, processes, and project discussions easier to understand, and it supports real-time collaboration so everyone can stay on the same page.
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