Lucid
Lucid SoftwareExternal reviews
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Great diagram tool that brings most of the required elements to quickly connect
What do you like best about the product?
It is a very robust tool to make diagrams and flow charts that structure the route of a project visually. I really like the responsiveness of each shape after being placed or modified within the drawing board which makes connecting different sections of a diagram very easy and fast.
What do you dislike about the product?
This tool is very complete for what it really allows me to do, the performance is good and it has not shown me any signs of disappointments.
What problems is the product solving and how is that benefiting you?
Visualizing room dimensions to determine the optimal placement of equipment has been my greatest achievement with this tool. I have achieved efficient space planning without any struggles and easy sharing of designs with clients.
Great for Diagramming, But Room for Improvement
What do you like best about the product?
I appreciate being able to create diagrams for my software projects. This feature is particularly useful for visualizing and organizing my ideas as I work.
What do you dislike about the product?
One problem I’ve encountered is that I often end up drawing arrows by mistake when I actually just want to move an object.
What problems is the product solving and how is that benefiting you?
It helps me clearly share my ideas with my team and plan out large bodies of software work.
Lucid offers a fantastic canvas with the exact elements to quickly create presentable process charts
What do you like best about the product?
Lucid has all the needed shapes and functions to create process flows, diagrams and presentation charts and work can be done in collaboration with the entire team in real-time. With its simplified interface and insanely powerful visual tools, even complex diagrams feel simple and fun to create and it actually makes me maintain creative momentum.
What do you dislike about the product?
Lucid doesn’t have any flaws that I can think of at this time, it’s my favorite and most used design tool without limitation in use cases.
What problems is the product solving and how is that benefiting you?
This is the platform I use to create flowcharts that visualize the flow of training programs from enrollment to content delivery and assessments. The charts make everything easy to follow so we are able to quickly highlight areas for improvement in training delivery.
Fantastic solution offering easy to create and very useful flowcharts, UML and network diagrams
What do you like best about the product?
It is very easy to design any diagram since it provides me with various diagram shapes and drag and drop feature for all its components. I also like the ability to export the diagrams in different formats which makes these diagrams extremely useful when illustrating processes.
What do you dislike about the product?
I have never had an issue with features glitching or files getting lost or being corrupted, so this tool checks all the boxes for me.
What problems is the product solving and how is that benefiting you?
It becomes very useful when creating visual representations of data flow in our databases and also allows me to clearly map network infrastructure to identify vulnerability points to ensure security policies are implemented at that exact point.
Versatile and Easy-to-Use Flowchart Tool with Great Shapes and Arrows That Connect Really Well
What do you like best about the product?
Mapping out exactly the chart I want is greatly supported by the ease of use of this tool. It offers numerous templates and varieties of shapes to create any type of flow chart so it is a versatile diagramming tool.
What do you dislike about the product?
I honestly don’t have any cons about Lucid, they are always adding new features and it’s really exactly what I needed for chart creation.
What problems is the product solving and how is that benefiting you?
Lucid supports quick diagram creation that helps me illustrate how power flows from generation sources to substations and the grid. The diagrams also serve as reference documents for maintenance teams.
Flowcharts, Package Diagrams, And Much More.
What do you like best about the product?
Lucid Visual Collaboration Suite helps us to draw our organizational structure as a whole, and it helps to simplify hierarchical complexities and reporting relationships. As a web application, it has proved to be excellent in the sharing of workflow diagrams between colleagues. The web help is great if it is difficult to figure out how to do something. Overall, Lucid Visual Collaboration Suite is a great tool to use and hope you keep on improving it and give us more features in the future.
What do you dislike about the product?
The only challenge i have encountered is that sometimes it hangs when multiple people are editing or viewing.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite allows everything to be organized and the flow is very easy to follow. Also, the grouping and ungrouping is super helpful especially when creating and intricate diagram.
More than 4 years using Lucid Visual Collaboration Suite and I'm still enjoying it.
What do you like best about the product?
Using Lucid Visual Collaboration Suite is fun. It helps bring ideas of different individuals and team members together. I like how it gives the flexibility to choose from a variety of things from notes to shapes. Lucid Visual Collaboration Suite is very easy to use and good for sharing diagrams in teams. In fact, designing diagrams in Lucid is a pleasure.
What do you dislike about the product?
I've used Lucid Visual Collaboration Suite for more than 4 years and there is nothing i like least about it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is great and super easy to use, and it didn't take me more than 30 minutes to figure out how to use it. It is amazing to be able to share the same flow diagram to a colleague so we can go through the diagram together.
Great Quality For An Online Intelligent Diagramming Tool.
What do you like best about the product?
What i like most about Lucid Visual Collaboration Suite is that it has all required symbols and features to draw a very effective workflow, chart, design, mindmap and sequence diagram. I like the ability to track the changes and receive the change notification on shared drawings. Collaborating with others is another feature that i have found very useful and works as expected. Lucid Visual Collaboration Suite is overall intuitive and super easy to use.
What do you dislike about the product?
I have used Lucid Visual Collaboration Suite for quite a long time and so far i have not experienced any issues.
What problems is the product solving and how is that benefiting you?
The templates and shapes are a good starting point and bring all team members up to speed quickly. Additionally, i like how it creates graphic visualizations that are easy for the client and employees to comprehend. Lucid Visual Collaboration Suite works perfectly on Chrome, Edge and Brave and it is all saved on the cloud making it easy for me to continue my work from one computer to another.
Essential for Streamlined Ticketing and Effortless Customer Support: Customer Representative Opinion
What do you like best about the product?
It is exactly three years since I started using Lucid Visual Collaboration Suite. I mainly use it as a nerve center for ticketing management by leveraging Lucid canvas where the board is linked to help-desk tools to ensure I solve customer issues rapidly.
It is pretty easy to offer support through flowcharts and diagrams when I only pull knowledge-base diagram from Lucidchart library sharing it as a view only with customers in queue.
It is pretty easy to offer support through flowcharts and diagrams when I only pull knowledge-base diagram from Lucidchart library sharing it as a view only with customers in queue.
What do you dislike about the product?
To be honest, the issues that I was facing as a new user barely exist since we partnered with external system integration of Lucid which notice issues as soon as they arise and collaborate with vendor tech team to solve them - both Chart & Spark are currently clean.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has improved productivity and saved a lot of time by allowing me as a (CR) to spend more time giving our Telecom customers smooth and visual experience since I barely copy details when offering support through view-only link diagrams and charts.
Lucid Visual Collaboration Suite: Marketing and Campaign Visual Hub that Streamlines Visual Collab
What do you like best about the product?
I have been using Lucid Visual Collaboration Suite from last year on June when I joined my Design agency. The availability of both Lucidchart and Lucidspark separate applications making up LVCS is one of the things that I like since they give the entire App a sleek and intuitive interface. The content calendar allows me to develop a Kanban board that helps pull tasks from external PPM tools such as Asana and Smartsheet.
What do you dislike about the product?
Need I say something really about downside aspect - I have never come across any bug nor challenges customizing even the new features.
What problems is the product solving and how is that benefiting you?
The performance dashboard available on Lucid Visual Collaboration Suite - I am able to visualize KPIs, campaign metrics and roadmaps with canvas and the AI highlights spikes and areas of weaknesses.
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