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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,520 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Robert N.

SO EASY TO USE

  • May 10, 2024
  • Review provided by G2

What do you like best about the product?
I did not take any of the training, all I did was jump in and I was able to use it the way I wanted to.
What do you dislike about the product?
Text. I would like to use my font and when I want to use bold, I want it to be BOLD.
What problems is the product solving and how is that benefiting you?
It is a great collaboration tool. When I want to brainstorm, it is easy to deploy. When I want to build a chart, it works exactly the way I want it to. The best part is that I'm not thinking about how to use the tool, the UI is intuitive.


    Writing and Editing

Easy to make very large detailed genealogy trees

  • May 10, 2024
  • Review provided by G2

What do you like best about the product?
For me, the very best things about it is that it is very easy to learn and to use. I create very large charts & trees for genealogical purposes,--Lucid Chart is ideal for my purposes.
What do you dislike about the product?
I really can't think of anything that I dislike about Lucid Chart. I don't use the collaboration features, so I can't comment on that aspect.
What problems is the product solving and how is that benefiting you?
Being able to organize and visualize a large amount of information, in a way that is quick and easy.


    Shravan K.

User Friendly and Collaboration Enhancing Tool

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
The best thing about Lucid Visual Collaboration Suite is the amount of various digital tools available within to map out processes and see bottlenecks to improve on efficiencies as well as templates that helps in various project scenarios.
What do you dislike about the product?
While it is a great collaborative tool , the amount of time taken to build out a complete project is large, mainly due to lesser integrations that people using are unaware of and with time frequency of getting back to the platform lowers.
What problems is the product solving and how is that benefiting you?
Creating Swim Lanes to define and understand involvement of multiple parties in large collaborative projects.


    Computer Software

A canvas to pull it all together

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
Projects can be so complex, with enough details to make the whole picture hard to see. Putting it all together in a visual structure that can be collaborative, actionable and with the ability to drill down for details can make life much more manageable.
What do you dislike about the product?
I wish we had more buy in within the company to have other departments use the software, but licensing cost controls can get in the way. I also wish we had unlimited money ;-)
What problems is the product solving and how is that benefiting you?
Reviewing diagrams at the same time with customers and allowing for direct collaboration and update vs an asyn back and forth.


    Istvan N.

Smooth, clear flow

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, smooth customer experience,
What do you dislike about the product?
Nothing , so far, but I'll let you know if it changes!
What problems is the product solving and how is that benefiting you?
I often need something I can create Diagrams really easy with.


    Lilian O.

Smart Containers and Conditional formatting boost productivity!

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
I use Lucidchart for everything: from story maps, workflows, and processes to ERDs, and more. Recently, I discovered the power of templates, especially the Smart Containers and Conditional Formatting features. They allow me to create visualizations that used to take three times as long with much less effort. With simple connections/integrations to external sources and easy data set refresh, 90% of the work is done for me! I love these features, and together, they've transformed my occasional use of Lucidchart at the beginning of projects into almost daily use.
What do you dislike about the product?
I don't use LucidSpark because I'm already familiar with similar tools. However, I would love to learn more about possible integrations and the value that this tool could add to LucidChart, or any other collaboration tool that could enhance productivity, collaboration, and alignment facilitation.

Another piece of feedback is that LucidChart is quite resource-intensive, and depending on my connection/computer setup, it takes a long time to load. When I had a MacBook with only 8GB of RAM, it was almost impossible to have LucidChart open in one tab while using other software or even having other tabs/windows open in the same browser at the same time.
What problems is the product solving and how is that benefiting you?
Easy creation of. boards, cards, diagrams based on a spreadsheet, conditional formatting for easy and standard visualization.


    Financial Services

My experience with Lucid license

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
This is a great collaboration tool, that has brought a safe space for my IT Team. For global distributed teams I highly recommend it.

Start with the free trial, it pays off by it self
What do you dislike about the product?
I had a hard time trying to get a license, a couple of emails got this resolved
What problems is the product solving and how is that benefiting you?
Collaboration with globally distributed teams.


    Elizabeth A.

Easy to use.

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to get the hang of using. Very effective when planning with groups
What do you dislike about the product?
Adding different shapes can be quite frustrating due to how sensitive it is when clinking the links.
What problems is the product solving and how is that benefiting you?
We are using is to tackle processes within the dep. Making sure each person understands the process flow.


    Michele H.

Excellent tool for visual collaboration and documentation

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Small learning curve, easy to get productive quickly
What do you dislike about the product?
would like to have animated lines, this is a feature in other packages and helps with illustrating data or logic flow
What problems is the product solving and how is that benefiting you?
Providing visual representations of complex business and IT systems.


    Computer Software

Lucid is the best tool to draw technical architecture

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Shared timer, vote features, integrations with JIRA and GIT, easy to use
What do you dislike about the product?
Didn't find nothing that I dislike, very nice tool
What problems is the product solving and how is that benefiting you?
Dwawing customer tecnical [latform diagram