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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,520 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Cun j.

Generally good for most of chart

  • April 29, 2024
  • Review provided by G2

What do you like best about the product?
Can be easily transferred from a MacBook to Windows.
Flow chart is easy and powerful
What do you dislike about the product?
Use case chart seems not included in the tool, or I couldn't find it. I have to use another tool as alternative.
What problems is the product solving and how is that benefiting you?
It enable teams to communicate easily and visually, helping explain complex ideas.


    Financial Services

Using Lucid to design a scorecard

  • April 29, 2024
  • Review provided by G2

What do you like best about the product?
Very modular and useful for process design
What do you dislike about the product?
Hard to line things up exactly when putting items next to each other
What problems is the product solving and how is that benefiting you?
Software UI design


    Xenia C.

Best Visual Collaborative tool!

  • April 28, 2024
  • Review provided by G2

What do you like best about the product?
The Collaborative suite of LucidChart helped our cross-project processes between teams get the best visualization platform, so as of now, we don't need to spend hours explaining stuff. we can simply draw it in Lucid.
What do you dislike about the product?
There is nothing to dislike about LucidChart
What problems is the product solving and how is that benefiting you?
The Collaborative suite of LucidChart helped our cross-project processes between teams get the best visualization platform, so as of now, we don't need to spend hours explaining stuff. we can simply draw it in Lucid.


    Gizele M.

Improve team collaboration with Lucid Visual Collaboration Suite

  • April 27, 2024
  • Review provided by G2

What do you like best about the product?
As a coordinator of team efforts and workflows, I benefit greatly from Lucid Visual Collaboration Suite. One thing I really like is the fact that all the team members can see changes and updates in real time, which makes us collaborate more efficiently. Generally, interactive charts and visuals help to keep everyone on the same page, thus, making it easier to grasp the overall picture of project status.
What do you dislike about the product?
Nevertheless, I think the range of templates should be increased. At times, the available templates do not completely fit our industry-specific requirements and I would appreciate more options that can be customized even more.
What problems is the product solving and how is that benefiting you?
We find that Lucid Visual Collaboration Suite solves us several serious issues, mainly in project visualization and team communication. It allows us to have a good visualization of project timelines and responsibilities, which makes us monitor progress and deadlines more efficiently.


    Hariharan G.

Facinating

  • April 26, 2024
  • Review provided by G2

What do you like best about the product?
Pre-built templates and suggetion options that provides addional tips for improving the flow diagrams
What do you dislike about the product?
The UI controls - esp when trying to adjust an arrow from abox, it creates a new arrow. As a user, eps for first time users this is a challenge as I have delete and select the arrow and edit it. Also when I add swimlates after the process flow, it took a wile to understand it auto snaps the process flows to swimlanes and moving boxes around was a challenge.
What problems is the product solving and how is that benefiting you?
Ability to clearly explan the system interactions anf User day in a life journey


    Jonathan B.

Lucid for Financial Advisor

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
We are researching ways to display key metrics and other ways to utilize Lucid to complement our industry-specific software.
What do you dislike about the product?
Its a little tedious and hard to learn the tools at first. One you have it down its fine but its not as intuitive as other programs. I am a designer, so most of my software is design software, which could account for the difficulty.
What problems is the product solving and how is that benefiting you?
At the moment Mind mapping and showing clearity of where accounts will go. We are also exploring linking with google sheets for building charts on how clients portfolios are split up.


    Renewables & Environment

Useful for my current work and great tool for multiple uses

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
It's very easy to use and develop different graphs, mind maps, and editing processes. The AI tool is interesting and I can see it reducing mouse use down the line.
What do you dislike about the product?
I would like a lock mode when I am viewing others diagrams to not accidently edit it. Not sure if this would be a new feature or something that already exists.
What problems is the product solving and how is that benefiting you?
We use it for internal uses for showing process also for diagraming one lines before sending it out. I also use it for mind map but mainly in collabrative fashion.


    Financial Services

Lucid in comparison to other flowchart tools

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
Easy to manage shapes and work with different people at the same time
What do you dislike about the product?
Its UI UX is very straightforward and easy to use
What problems is the product solving and how is that benefiting you?
It makes a viewing the big architecture clearer and more coherent across the teams and update in a timely manner as needed


    Staffing and Recruiting

Good product

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
great to see a process flow and where there are decision points, lots of features to enable complex charts
What do you dislike about the product?
The arrows are very sensitive and move around a lot when trying to position on the page
What problems is the product solving and how is that benefiting you?
Provides a good WBS for a current project


    Retail

Fantastic Project Planning Tool

  • April 22, 2024
  • Review provided by G2

What do you like best about the product?
The ability to link assets on the Lucid Chart to underlying data is fantastic. This allowed multiple people to contribute ideas. It also sped up the updating of ideas after review. I also appreciated the fact that

The ability to anchor timeline boxes on dates was very useful, it ensured other elements on the page could be properly aligned

I liked the fact I was able to publish and allow people to view and access the page. Adding comments for review.

I found that I used Lucid more as I was able to quickly access and update data, the speed of the page and responsiveness made it super easy to iterate ideas
What do you dislike about the product?
Adding more featuers to anchor data. I'd appreciate the ability to link date fields to backend data, that way if the date changed in the Google Sheet I was using the boxes on the page would also move.

More assistance on templates, I first tried to load templates and use those, but found they were more useful for learning then leveraging.
What problems is the product solving and how is that benefiting you?
The ability to link back end data. The scope to have an open page that scales to the length of the task, versus being confined to a small space. Open-endedness of the platform.