Lucid
Lucid SoftwareExternal reviews
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UI/UX Easy for Teamwork with Rich Add-Ons
What do you like best about the product?
Useful for team work and solution architecture
What do you dislike about the product?
Sometime I have difficulties to load the whole page. I need to make a full refresh to bypass it
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration helps for the teamwork on the complex architecture documents.
Simplifies Architectural Collaboration Effortlessly
What do you like best about the product?
I like most of what Lucid Visual Collaboration Suite offers, especially its official collaboration features. Lucid Chat stands out for being very nice and effective. It helps in realizing architecture patterns and designs comprehensively. The suite supports clear communication during customer interactions, particularly with video conferencing and visualization parts. This assists in presenting architectural diagrams in an easy-to-understand and illustrative way. I also find the initial setup to be straightforward and very easy, with no issues getting started. Overall, it's awesome.
What do you dislike about the product?
I don't think so we have, but a few things that will help us is let's say, it's related to AWS or, any cloud services related services images or icons or SVGs. If it has, it will help us to put architecture around it.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to solve collaboration issues. It enhances cross-team collaboration and gives everyone a clear vision of our projects. This makes understanding architecture and project insights easier, benefiting both leadership and product management teams.
Intuitive, Flexible Process Mapping with Smooth Real-Time Collaboration
What do you like best about the product?
What I like most about Lucid Visual Collaboration Suite is how intuitive and flexible it is for creating process maps. I use it often to map out workflows, and the drag-and-drop interface makes it easy to turn complex processes into clear, visual diagrams without a lot of effort.
Real-time collaboration is another major advantage. My team can open the same document, leave comments, suggest edits, and update things at the same time, which cuts down on unnecessary back-and-forth. It feels smooth and natural, whether we’re working together in a workshop or refining a process asynchronously.
I also appreciate the templates and shape libraries. They give me a solid starting point, while still letting me customize everything so the final process map looks polished and professional. Overall, the tool helps me think more clearly, communicate more effectively, and keep projects moving forward faster.
Real-time collaboration is another major advantage. My team can open the same document, leave comments, suggest edits, and update things at the same time, which cuts down on unnecessary back-and-forth. It feels smooth and natural, whether we’re working together in a workshop or refining a process asynchronously.
I also appreciate the templates and shape libraries. They give me a solid starting point, while still letting me customize everything so the final process map looks polished and professional. Overall, the tool helps me think more clearly, communicate more effectively, and keep projects moving forward faster.
What do you dislike about the product?
If I had to point out something, it would be that very large, highly detailed process maps can occasionally feel a bit crowded or require some zooming and organizing to keep everything perfectly structured.
That said, the flexibility of the canvas and the ability to use layers, containers, and linking between pages usually solves that. It’s a minor tradeoff considering how powerful and collaborative the platform is overall.
That said, the flexibility of the canvas and the ability to use layers, containers, and linking between pages usually solves that. It’s a minor tradeoff considering how powerful and collaborative the platform is overall.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the challenge of turning complex, cross-functional processes into clear, shared visual workflows. Before using Lucid, it was difficult to align stakeholders because everyone interpreted written documentation differently.
By creating process maps in Lucid, I can visually break down each step, decision point, and handoff, which eliminates ambiguity and surfaces gaps or inefficiencies much faster. The real-time collaboration features also solve the problem of siloed feedback — my team can review, comment, and iterate together in one place instead of juggling multiple documents and email threads.
The biggest benefit for me is clarity and speed. We make decisions faster, onboard new team members more effectively, and continuously improve our processes because everything is transparent and easy to understand.
By creating process maps in Lucid, I can visually break down each step, decision point, and handoff, which eliminates ambiguity and surfaces gaps or inefficiencies much faster. The real-time collaboration features also solve the problem of siloed feedback — my team can review, comment, and iterate together in one place instead of juggling multiple documents and email threads.
The biggest benefit for me is clarity and speed. We make decisions faster, onboard new team members more effectively, and continuously improve our processes because everything is transparent and easy to understand.
Powerful Visual Collaboration for Modern Teams
What do you like best about the product?
The best part for me is the real-time collaboration. Multiple team members can edit, comment, and iterate together without confusion or version conflicts. It really streamlines feedback and keeps everyone aligned.
What do you dislike about the product?
While Lucid Visual Collaboration Suite is powerful and intuitive, there are a few areas that could be improved. The free plan is quite limited, especially for teams that need frequent access. Some advanced features feel better suited to power users, which can make onboarding slower for new or non-technical team members. Additionally, very large or complex diagrams can sometimes feel laggy.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the challenge of translating complex ideas, processes, and systems into clear visual diagrams that everyone can understand. It helps teams work together synchronously and asynchronously on flowcharts, org charts, architecture diagrams, and process maps.
Benefits:
Improves team alignment with a shared visual language
Reduces misunderstandings and rework
Speeds up decision-making by making complex information easy to digest
Benefits:
Improves team alignment with a shared visual language
Reduces misunderstandings and rework
Speeds up decision-making by making complex information easy to digest
AI-Powered Mind Maps + Team & Stakeholders Collab with L.Chart + L.Spark
What do you like best about the product?
Our Ads agency is based in Miami, FL, and it is through Lucid Visual Collaboration Suite-Lucidspark that we collaboratively coordinate marketing projects with my team (onsite and remote).
What do you dislike about the product?
All has been super lit 🔥 with Lucid Visual Collaboration Suite.
What problems is the product solving and how is that benefiting you?
Customer journey mapping, campaign planning & content strategy.
Streamlines Visualization with Intuitive Features
What do you like best about the product?
I like building diagrams with Lucid Visual Collaboration Suite to help visualize different components and systems in my company. I can compartmentalize each pillar of my company, between HR and Finance and Supply Chain and Cybersecurity, for example. Then within each group, there are vendors serving different purposes like active directory and demographic information.
I appreciate being able to create org charts, which makes it easier to understand the relationships inside my company. I also like being able to adjust the size and alignment of items, along with the alignment lines and markers that snap items into position. The initial setup of the Lucid Visual Collaboration Suite was very easy.
I appreciate being able to create org charts, which makes it easier to understand the relationships inside my company. I also like being able to adjust the size and alignment of items, along with the alignment lines and markers that snap items into position. The initial setup of the Lucid Visual Collaboration Suite was very easy.
What do you dislike about the product?
I don't like needing to switch between Lucidchart and Lucidspark to be able to pan around each project. Being able to pan is especially important when the diagram is very large and text is small, so it is very important to be able to navigate it quickly, especially when on call and I need to point out different points in different areas quickly.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to build diagrams and create org charts, which makes it easier to visualize components and understand relationships in my company. The Collaboration Suite is creating clarity in the structure between organization subunits. It allows my leaders to better understand the inner relationships. It allows me to take ownership of the layout of these org units.
Extremely Easy to Use, Modular, and Packed with Features
What do you like best about the product?
It’s extremely easy to work with and use. It’s also very modular and flexible across different applications. There are so many useful features, and I haven’t even made it through half of them yet.
What do you dislike about the product?
The integration with some tools, like Jira, isn’t very well optimized. The toolbar could be improved as well, and it would be easier to use if finding templates and other tools were more straightforward.
What problems is the product solving and how is that benefiting you?
It helps with organizational problems by making it easier to keep track of things and create a clear visual representation of everything.
Awesome Visual Data Flow Diagrams for Threat Modelling
What do you like best about the product?
The fact that I can show a visual representation of the data flow during the security projects I’m working on is awesome, especially for things like threat modelling.
What do you dislike about the product?
I’d like the text overlaying (or overlapping) my diagram to be fixed so I can realign it or move the text around, especially in cases where I imported the code for AI to create the diagram.
What problems is the product solving and how is that benefiting you?
Visual communication matters—every technical team appreciates when a complex task or project is accompanied by a clear visual cue showing the data flow or the technical design.
Amazing Mind Map for Seamless Ideation and Capturing Thoughts
What do you like best about the product?
The mind map is amazing—tap and Enter let me seamlessly ideate and capture my thoughts as they come.
What do you dislike about the product?
I am using the free version so I do not know what are my limitations for now. I have some old mindmaps that seems i can't edit anymore as they were done at the time it was free.
What problems is the product solving and how is that benefiting you?
Allowing everyone to quickly jolt down ideas.
Enhances Diagrams, Needs More Interactivity
What do you like best about the product?
The diagramming tools in the Lucid Visual Collaboration Suite have been very useful for illustrating advanced concepts to coworkers and for interfacing with code. I use the Mermaid diagram features the most, which makes visualizing concepts easy and clear.
What do you dislike about the product?
I wish you could edit or visualize things more interactively in the Lucid Visual Collaboration Suite. Right now, it's just kind of you either have a code or not. Plus, it would be nice if the suite could embed better in Confluence.
What problems is the product solving and how is that benefiting you?
I find the diagramming tools in Lucid Visual Collaboration Suite very useful for illustrating advanced concepts and interfacing with code.
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