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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,547 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ben E.

Favorite work tool for visual collatoration

  • March 18, 2025
  • Review provided by G2

What do you like best about the product?
The drag-and-drop interface is similar enough to other applications that there was basically no learning curve, and when I don't know where to start, the templates are a big help. Collaboration with my team makes Lucid indispensable. Integration with Microsoft 365 is also a huge plus.

I mostly use it to build graphic representations of workflows for sharing technical concepts with my coworkers.
What do you dislike about the product?
One small drawback is that large projects can sometimes slow down performance - we're limited by the speed of the internet.
What problems is the product solving and how is that benefiting you?
Lucid solves several key problems related to workflow visualization & team collaboration.


    Jim B.

Smart and Accessible Software

  • March 18, 2025
  • Review provided by G2

What do you like best about the product?
Easily customisable and smart formatting and layout of processes, the ability to edit and change flowcharts alongside colleagues, and the variety of templates and documents available.
What do you dislike about the product?
Further guides on how best to utilise the software would be appreciated.
What problems is the product solving and how is that benefiting you?
Visually producing charts and maps used within an HR department.


    Dirk M.

Solid collaboration tool

  • March 18, 2025
  • Review provided by G2

What do you like best about the product?
I love the real-time collaboration features, allowing for multiple team members to work together simultaneously, whether they’re in the same office or spread across the country. The infinite canvas is another highlight, giving users the freedom to think big without being constrained by space. I personally love the AI-driven capabilities, i struggle at times to start so the ability to generate diagrams from text prompts or sorting ideas automatically is amazing, saving me time and boosting my productivity
What do you dislike about the product?
Getting started and use to the UI with the amount of options jammed into Lucidchart is the hardest obstacle. The learning curve can slow down adoption and it can hinder progress on jobs.
What problems is the product solving and how is that benefiting you?
Business analysis and collaboration for product and BAs


    Higher Education

Utilizing Lucid Suite as a University Student

  • March 18, 2025
  • Review provided by G2

What do you like best about the product?
I loved the collaboration features and easy of use which allowed me to complete my projects with ease.
What do you dislike about the product?
I don't believe I have found any drawbacks to lucid yet.
What problems is the product solving and how is that benefiting you?
In my classes we are often required to create diagrams such as class diagrams and Lucid allows me to easily create them with my team.


    Telecommunications

user friendly for designing flows

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
user friendly, easy to share and collaborate
What do you dislike about the product?
integration with other platforms is not very extensive
What problems is the product solving and how is that benefiting you?
digramming solution


    Mohammad A.

Powerful Visual Collaboration

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
It's a very interactive platform with several templates, helps making the complex diagrams remarkable easily. It's easy to use and the best part is it's cloud based and anyone can start using immediately.
What do you dislike about the product?
I didn't came across to any issues so far, it's just very large diagrams can sometimes cause slowness issues.
What problems is the product solving and how is that benefiting you?
We usually plan things being on a call and we always require something to describe the process flow. We use it for project planning, progress tracking or what not. It helps use visualizing all the ideas/tasks on single screen with assignee and current progress at the same time.


    Andy H.

Lucid is easy to use, incredibly useful, and has a diverse number of business use cases

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
My favorite part is being able to have multiple users in the software, live editing at the same time. It makes collaboration incredibly easy, and allows for to be accomplished in a short amount of time. My colleague and I were able to implement the tool in multiple use cases quite easily, and it has become a daily use tool for me.
What do you dislike about the product?
At times, certain quick action tools built within the software made it difficult to move objects around. Once I got the hang of the software, the issues decreased, but it still causes frustrating moments of "I didn't mean to do that!".
What problems is the product solving and how is that benefiting you?
Lucid is helping us solve the issue of properly mapping out our processes, and allowing us to visually show each step in the process in an efficient way. The flexibility of the sandbox style board allows me to move things around as needed, without the restricted uses of other softwares, especially those native to operating systems (Word, Pages, etc.)


    Higher Education

Lucid Visual Collaboration Suite Review

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
The thing that I like the most about the Lucid Visual Collaboration suite is the ease of collaboration possible through the platform.
What do you dislike about the product?
I found the UI to be slightly unintuitive, but not significantly.
What problems is the product solving and how is that benefiting you?
I used Lucid Visual Collaboration Suite to optimize the business flow for a local charity by visualizing inefficiencies.


    Payas A.

Fun, interesting and easy way of working

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
The best thing is how easy it is to use a Lucid. I was skeptical about the use case but once I started using it, it was very easy and I was able to express a lot of things visually which makes it easy for everyone to understand the process/concept.
What do you dislike about the product?
Lucid is fun! Can't think of any con right now
What problems is the product solving and how is that benefiting you?
Lucid helps me transform word docs into visual process flows. Such flow charts helps me and my team to understand the process in a simpler way and conclude how things will look in real.


    Anya M.

Okay experience

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
It's pretty intuitive to learn and has a simple UI, so there's no annoying learning curve -- easy to learn and implement! There are a variety of features, which is nice. I use it frequently for school projects.
What do you dislike about the product?
It's kind of tedious to use, but I haven't found a better product. It's also a bit laggy when using collaboratively.
What problems is the product solving and how is that benefiting you?
Even though this isn't a main function, I've found it really useful for making seating maps and event layout charts for large events that my organization puts on! And it looks much more professional than drawing it.