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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Medical Devices

Create Flow Diagram Made Easy

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
With the premade templates, I was able to find a flow chart stytle I wanted to use which made getting started easy and quick. Once I cleared the template and started creating my flow the tool was super easy to add, edit and remove peices fo the flow.
What do you dislike about the product?
So far with my experience using Lucid Visual Collaboration Suite, I didn't find anything that annoyed me or hard to figure out. At this point the software was great to use and no dislikes.
What problems is the product solving and how is that benefiting you?
I needed to Diagram a process for a presentation. It went well and was able to diagram my process really quick and easy to follow.


    Louie D.

Excellent for IT use such as rack diagrams, network topologies, etc

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
There are several aspects I like about Lucid from an IT Perspective. The cloud basis for it means you can easily move from location to location without worry, something that is excellent over Visio. Importing, editing, etc are all fairly easy and most of the features you may need are here. This makes it easy to implement and integrate into whatever you are doing. It has some excellent exporting and sharing options, which makes collaboration fairly easy as well.
What do you dislike about the product?
There were a few little annoyances that I would like corrected and some of these may be due to my own ignorance, but I would like a way to move the "labels" for items from left/right to top/bottom or wherever I wish to place them for example.
What problems is the product solving and how is that benefiting you?
The main problem it was solving for me is the full suite online, allowing me to move easily from device to device vs Visio where I may not have it installed everywhere.
Sharing is also easily done as I can give people a link, and they can see it, without having to worry too much about security settings as I would have with Office 365/Sharepoint.


    Environmental Services

It was a brief experience but concise and very easy to put together the needed documentation.

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
It's straightforward to use. I found that I was able to do exactly what I wanted to show in very little time.
What do you dislike about the product?
The licensing structure was somewhat of an issue for our organization.
What problems is the product solving and how is that benefiting you?
Visually representing complex system interactions.


    YASWANTH BADRI G.

Overall A Great Experience

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
The Visual GUI is great as compared to any other similar tools in the Market and also the user experience is quite smooth.!
What do you dislike about the product?
The processing speed of a sheet can be improved. Not a major issue!
What problems is the product solving and how is that benefiting you?
Updating the status of projects are quite easy


    Biotechnology

Easy to navigate and user friendly

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
After navigating through the application for a few minutes, I found it to be very user friendly! It is easy to navigate the tools you need.The templates that you can choose make it easier to create flow chartsand I can find templates that suit a specific projects I am working on. This also makes the creation of my diagrams faster and easier! I love how you can make your flow charts colorful and visually appealing.
What do you dislike about the product?
In addition to the zoom in/out navigation, a feature that would be nice is if you are able to select your whole work space and able to drag it left and right.
What problems is the product solving and how is that benefiting you?
I am able to create work flow charts that is easier to look at and read. This helps me with navigating the proper steps and protocols in my daily tasks.


    Iain Lee Richard C.

Lucid is an invaluable tool in the modern day office worker's repertoire

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
Lucid is a easy to pick up and use system that has a depth that will please all kinds of users, from those looking for a simple visual aid in meetings to process mapping admins like myself who are looking for an application to track complex tasks. I also sincerely appreciate the ease of implementation and connection to so many of my other applications like Gmail, Coda and Giphy. I can whole heartedly say I use Lucid everyday of my working life and it makes it so much simpler.
What do you dislike about the product?
Lucid has very little to dislike about it, the UI is sleek and immediately recogniseable to any and all users, which is my main gripe with other applications like this one. And I know if I had an issue the stellar customer support team would be there to assist. If I had to nit pick it's scroll function on the documents page doesn't always which can make it difficult to preview/navigate to my documents when I have more than 6. This is my only complaint and even this may be user error and something I am not seeing.
What problems is the product solving and how is that benefiting you?
Lucid allows me to create easy to understand quick to refernece simple to intergrate flow charts that allow me to communicate complex concepts to my coworkers.


    Computer Software

Easy to use and versatile tool

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
It is really versatile tool that helps me with different mindmaps and workflows when building something new. Collaboration was easy which helped our team make better decisions. I loved the integrations.
What do you dislike about the product?
Not much to mention, what I needed from the tool, I got it.
What problems is the product solving and how is that benefiting you?
It helps me create mind maps and flows which then later I turn into documents and workflows for internal team.


    Consulting

First time ease of use

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
Intuitative, easy to point and click and within 45 minutes I created my first Level 2 process flowchart. It has rich feature functionality (above and beyond Visio) and I would highly recommend it to Business Analysts as a tool in their toolkit.
What do you dislike about the product?
Nothing as it suits my needs (unconditionally)
What problems is the product solving and how is that benefiting you?
Need to provide a simple workflow diagram illustrating a To Be process and to share that workflow diagram with others in a readily understandable format.


    Cal W.

Fun and informative!

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
The templates really help to get the creative thoughts flowing.
What do you dislike about the product?
The size of each process can be diffciult to read. Once I got the hang of zooming in and out it was easier. Also it's a good idea to start with larger process boxes and then zoom out to get the big picure.
What problems is the product solving and how is that benefiting you?
Our team has had difficulty with following written processes. Written SOP's arn't very effective because some people loose interest right away. The Lucid Charts are more visually pleasing and easy to digest. Understanding processes can be more effective with colorful pictures.


    Information Technology and Services

Intuitive Idea Organisation

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate the templates for organisation and the easy, drag and drop navigation of shapes. I'm brand new to the tool, so have only played with the basic features, but my team uses it and the integrations to get everyone aligned - working on effective processes and understanding each other's work to better sync up on projects and tasks. I love it.
What do you dislike about the product?
At the moment, I don't have anything to report here. I'm an ABM marketer and was looking for an ABM specific template and couldn't find something so nieche, but there are enough other templates and tools that I'm able to build this myself.
What problems is the product solving and how is that benefiting you?
We use it as a marketing team to maintain syncronous work flows and improve our internal processes so we can work more efficiently as a team.