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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ishmael D.

Great tool for visual strategy

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
The ability to plan, create, and execute has been a seamless process with Lucid. As someone in email marketing, creating out automated flows using the tools from Lucid has made it easier for all stakeholders to understand our strategy clearly and accurately. The tool is also very user friendly!
What do you dislike about the product?
Only downside is maybe the ability to integrate with certain email platforms to create an automated flow.
What problems is the product solving and how is that benefiting you?
A place to clearly display the flow


    Manasvi B.

Great app with easy to use features to collaborate with your teams

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
I really like the click and drop feature on Lucid Chart to build out workflows and decision tree for my business function and the ability to share this with a team member to collaborate effectively. Diagrams can also be imported to other apps of your choice like visio or omnigraffle. The Lucid Spark whiteboard can also be converted into a presentation deck by clicking into different components which I find particularly helpful while sharing with my stakeholders.
What do you dislike about the product?
I think the least preferred one for me would be the collaborative AI feature on LucidSpark. It doesn't provide accurate suggestions but I believe it will take some time for the AI to learn and you have to keep providing feedback on the suggestions on the go.
What problems is the product solving and how is that benefiting you?
It definitely provides an all in one solution around collaborating with team on different ideas be it building out decision trees, process workflows, retrospective sessions and creating roadmaps. It also allows for recording through 3rd part integrations like loom so that I can embed these on our confluence pages or internal web.


    Financial Services

Intuitive visual designer for beginners

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use as a first-timer to create process flows and UI wireframes
What do you dislike about the product?
Not the easiest to actually navigate with scrolling and object placement
What problems is the product solving and how is that benefiting you?
Creating easily digestible visuals of complex processes


    Computer Software

Great Tool

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Lucid is simple, and easy to use. It's good
What do you dislike about the product?
I wish there was an option to make your own shapes and a little bit more of a visual element that could be added
What problems is the product solving and how is that benefiting you?
Lucid is solving how information is organized


    Diane H.

Creates great charts, bit not the most intuitive

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
I like that it has a comprehensive suite of templates for a variety of use cases. This helps with inspiration and means you're not building everything from scratch.
What do you dislike about the product?
I didn't find it particularly intuitive on my first try. I think the UI could do with more hover over for a pop up with more information so people new to the software can get up to speed faster.
What problems is the product solving and how is that benefiting you?
Allows us to create a product marketing roadmap for the year to share with other teams. Helps with collaboration.


    Darpan B.

With Lucid app, imagination is your limit

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
It has almost all the features which are required to create an end to end flow diagram, for any business processes, may it be planning, budgeting, forecasting or account reconcilliation.
What do you dislike about the product?
If your internet is slow , it may take a long time to open the suite, because of the extensions required to be loaded.
What problems is the product solving and how is that benefiting you?
It enables us a platform to create a mind map / pre sales diagram / process flow, to be implemented in any IT product.


    Logistics and Supply Chain

Straight-forward, easy to use

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is great for collaborating on flow charts in particular. I find it very straightforward to learn how to use it. It's easy to download in any format you need and make quick adjustments.
What do you dislike about the product?
Sometimes it can be hard to get shapes to align/reformat/distribute evenly.
What problems is the product solving and how is that benefiting you?
It prevents me from trying to manually jerry-rig together a flowchart in Google Slides.


    Construction

A Great Suite of Products

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
The intuitive interface makes it easy to create and collaborate on various visual projects. Real-time collaboration allows multiple users to work together simultaneously.
What do you dislike about the product?
I haven't run into anything to dislike at this time.
What problems is the product solving and how is that benefiting you?
The ability to host virtual meetings and use a collaborative whiteboard in order to share ideas and visualize them together


    Education Management

Big implications for our consultancy practice

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
As a team of Consultants, having the ability to develop multiple, customisable templates for real-time collaboration will cut down on prep time for customer-facing sessions, without sacrificing details or the ability to tailor to our audience. I'm excited that I can share boards in advance of discussions to allow customers to review, prepare and add thoughts ahead of time. We'll likely use this tool every day, so I am glad that it is easy to edit content - the frames feature helps.
What do you dislike about the product?
I found the sharing UI a little tricky at first; sharing with guests was not totally intuitive for me. As with all complex tools, there are a lot of features to understand. I needed a YouTube deepdive before I felt confident.
What problems is the product solving and how is that benefiting you?
Helping customers to navigate change projects and platform implementation


    Dias B.

Simpler is better

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Lucid Spark looks to me as the best thing that exists in Lucid Suite. Very intuitive, easy to use, minimum UI
What do you dislike about the product?
Honestly, tried to come up with the least helpful thing, but everything feels to have is deserved place.
What problems is the product solving and how is that benefiting you?
Helps present my idea to my data team in natural form via collection of screenshots and their relationships using links, arrows and comments.