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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Grzegorz B.

I recommend using Lucid Chart

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
I like the simplicity and readable settings, such as changing arrows apperance. Also sharing option is great + repository of diagrams is really useful. With help of templates, it's easy to implement i.e. logical models or ERD.
What do you dislike about the product?
There should be an option to choose whether I want to upload new Excel file (to replace all datasets) or whether new datasets should be created with (1) at the end. Currently, when I work on multiple datasets I have to update each one individually
What problems is the product solving and how is that benefiting you?
It does act as a solution for storing our logical and physical models that we have prepare. With share feature, people in the organisation has an easy access and can also contribute to work we do


    Kelly F.

Easy to use and very interactive

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
Lucid is the first tool of this kind that I've used. So far it's very easy to navigate and figure out what I need to do. The initial recorded training sessions were super helpful. Between those and a couple sessions with my coworkers who have used it for a while now, I was able to dive right in. It's a very sleek looking platform to use to collaborate with coworkers/clients. It's way more fun for guests to use to participate in a session than just a verbal conversation.
What do you dislike about the product?
So far I don't know of any downsides. One detail that I keep fighting with is right clicking to move the board around on the screen. That seems so counter-intuitive to me and I always left click first then remember it's right click.
What problems is the product solving and how is that benefiting you?
We all work remotely so Lucid give us a chance to toss out ideas and brainstorm/diagram as if we were sitting around a conference table. When presenting to a client and sharing with them as a guest, the hands-on approach makes them feel more engaged in the process.


    Biotechnology

Great for visual display during team discussion

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
It's very user friendly, I really enjoy how easy it is to use. I've used it for smaller flow charts, for really large more complicated flow charts, and it's accommodating to both.
I've really enjoyed the collaboration aspect of it as well, multiple people can be in there viewing at the same time, we can modify or update things in real time.
I think this is especially useful for a view point during discussions; it's much easier to get through topics and agenda when teams have a visual to start with and to see the big picture.
What do you dislike about the product?
Although I enjoy the variety of shapes offered, sometimes it feels like it doesn't fit my specific needs to a project, but I eventually adapt the shapes to fit my needs even if my needs don't exactly align with the "description use" of the shape itself.
What problems is the product solving and how is that benefiting you?
It's solving the team to see the bigger picture of an entire process and how one particular part may be a large portion of the process but is still a subset of the entire thing. It's beneficial in that collaborators can come in (if it's shared) and adjust as necessary and discuss with the team.


    Miles D.

Very simple, very handy

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
It allows me to quickly visualize process flows, tweak those flows, and then share them with the broader team for input and collaboration.
What do you dislike about the product?
It can be a little daunting learning to create visually accurate and simple process flows. There are rules of engagement and faux paux that occur when designing flows. Fortunately Lucid helps set some guard rails so I don't look like a complete newb.
What problems is the product solving and how is that benefiting you?
I am mapping out the entirety of our customer journey and all of the split paths it takes while in the sales cycle, implementation, and renewal. It helps me visually understand branches in the journey and where they diverge and then merge again.


    Computer Software

Comprehensive range of templates

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
- good collection of templates
- connection routing and choice of connections
- ability to set theme for components added
What do you dislike about the product?
- unable to move text of component, or orientation
What problems is the product solving and how is that benefiting you?
It is much easier to use and hence increasing my productivity. The rendering is also significantly pleasant than other similar products I used before.


    Savannah D.

Every company needs this program!

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
How easy it is to make any flow chart and minutes!
What do you dislike about the product?
I wish there were more options to make it look nicer like if it intergrated with Canva.
What problems is the product solving and how is that benefiting you?
Saving me a lot of time and energy making flow chats in WORD.


    Hospital & Health Care

Easy and clear visual for improving processes

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
Easy visual representation for mapping out current processes and identifying areas to improve.
What do you dislike about the product?
Non-licenced contacts can't view the work in LucidChart, so I have to download things into a PDF which isn't always very functional if its a long process or a really big org chart.
What problems is the product solving and how is that benefiting you?
Visually representing new and improved processes to ensure involved parties understand the entire process and their responsibilities in it.


    Samantha H.

Versatile Flow Chart Software

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
The software allows for quick creation of flow charts. We manage multiple flows here and use it daily: our user flows as well as product and content flow mapping. Lucidchart is easy to use and facilitates real-time asynchronous collaboration.
What do you dislike about the product?
The main downside of Lucidcart is visual accessibility. I would love to go "full screen" to view more of the chart + view it larger. But once you're in full screen, the controls aren't easily accessible.
What problems is the product solving and how is that benefiting you?
We use lucidchart primarialy for mapping workflows (content/product flows) as well as user journeys.


    Human Resources

Highly useful tool which allows me to create high end charts very easily

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
The UI is very easy to navigate through. The template feature allows me to get a head start on a chart.
What do you dislike about the product?
The drag and zoom features in a chart feel mixed up
What problems is the product solving and how is that benefiting you?
Allowing me to visually display my data and creates clear relationship diagrams. This avoids a lack of clarity.


    Pavan K.

Lucid app - The one platform for many solutions

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
I liked everything in this tool. It can help me desigm my process, create flow chart for process, manage the timeline for work completing, design the team for the same. It is also helping me in organizing the activities of the process, algning the different teams involved with the work, meeting with them and tracking the performance. This tool is helping me a lot even at personal front of my life.
What do you dislike about the product?
I liked eveything with this application. Ita vast tool and I need to explore more and more to comment on the dislikes. However, if the downloads from this tool is made easy would help the user alot.
What problems is the product solving and how is that benefiting you?
Lucid is helping me to design the process I am assigned with. This tool helps me to put the things in proper positions and help in designing it efficiently. I am also using this application for creating the flow charts for the process I am creating which is realy easy here in this application. I am using this tool for creating the process document and sharing it across every one which is making thier lives easy as well. This tool is assisting me in creating the team structure and estimation creation for tasks to be completed within the team. This application is helping me gather the ideas generated by the team staff and brainstorming on the same and finalising the best process for us.