Lucid
Lucid SoftwareExternal reviews
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LucidChart has been a super helpful mapping tool
What do you like best about the product?
What stood out to me about Lucid was its plethora of features and their customer support. The staff at Lucid ensured that my onboarding was smooth and I knew that I could reach out any time for questions or concerns. I use LucidChart to visualize user flows, organize customer feedback, and for brainstorming - it has been a great experience so far and I definitely leverage the diversity of templates they offer.
We use the Atlassian Suite and so the integration into Jira and Confluence has saved us time from having to jump between platforms - really helpful! Overall the wide range of integrations is such a huge benefit and something I consistently appreciate.
We use the Atlassian Suite and so the integration into Jira and Confluence has saved us time from having to jump between platforms - really helpful! Overall the wide range of integrations is such a huge benefit and something I consistently appreciate.
What do you dislike about the product?
I've tried the 'Generate flowchart' feature a few times but it has not given me the results I would have liked. Although in beta, I have been very descriptive of what I was looking for but it seems to be off. Hopefully as the feature improves I will be seeing the flowchart skeleton I am looking for, as this tool would save me a lot of time. Those who aren't extremely tech-savvy may also be overwhelmed with what LucidChart offers when they first see the UI - so perhaps having a very simple tutorial (without the crowding of other features) as the very first could be helpful.
What problems is the product solving and how is that benefiting you?
Being able to map out the NPI process, visualize the user experience, categorize customer feedback (and subsequently establish the Jobs To Be Done), and compare the workflows of competitors used for competitor analysis. I also use it to throw out ideas, connect them, and organize my thoughts on miscellaneous tasks.
Easy to use and share
What do you like best about the product?
It is easy to use and share with coworkers. The fact that not everyone needs a license to participate is a plus
What do you dislike about the product?
It could be cheaper so everyone could have access
What problems is the product solving and how is that benefiting you?
An easy way to colaborate with coworkers using visual models
The software is user friendly, and easy to navigate.
What do you like best about the product?
Within minutes, I was able to create a multi-tertiary organization chart. I was then able to share it with other members of the team for review. If edits were required, they took seconds to complete, and I was able to download the org chart and embed it in our web pages. I also utilized the video library to enhance the features and formats.
What do you dislike about the product?
I wish it had more functionality with Google Suite products.
What problems is the product solving and how is that benefiting you?
We are currently restructuring our departments. Lucid chart is allowing us the ability to stay organized and provide visuals to keep everyone informed.
It was perfect to design, improve and present our Data Structure through an ERD
What do you like best about the product?
It is amazing that you have many ready-to-use templates with the right tools for a huge range of of needs professional can face. Also, I started using it the moment I signed up an it was super intuitive.
What do you dislike about the product?
I miss a presentation (full-screen mode) easy to navigate.
What problems is the product solving and how is that benefiting you?
Working in a startup and not finding the diagrams of our data structure was a pain. With Lucid we built it easily and fast.
The lucidity in lucid charts.
What do you like best about the product?
I am able to create very effective flow diagrams that are easy to understand and the number of features present in the app gives me a lot of freedom over what i want to create.
I also love that lucid creates object in dynamic pixels so i can zoom in our zoom out to any extent that is needed.
I also love that lucid creates object in dynamic pixels so i can zoom in our zoom out to any extent that is needed.
What do you dislike about the product?
There is nothing in particular but lucid can definitely try adding some animating tools that might come handy.
What problems is the product solving and how is that benefiting you?
In a client call the lucid chart helps to explain workflows very easily.
Easy and Comprehensible
What do you like best about the product?
The option to create flows, policies, and concepts as a team and share it with others intuitively. An integeration into Atlassian tools helped us distribute information on a regular basis for all the company. The support was also amazing and helped me during an implementation problem while moving between two instances.
What do you dislike about the product?
Nothing really comes to mind, maybe the price tag but I think it is still fair enough.
What problems is the product solving and how is that benefiting you?
Process design from a top down perspective, into the more detailed policies.
Easy to use and effective for flow charting
What do you like best about the product?
I found the UI to be very simple and clear. All elements required for developing flow charts, mind maps, etc. are clear and easily accessed. Lucid chart has plenty of templates that can act as a great starting point or as training material to see how to build a visually pleasing chart. There is a good level of customization in terms of colouring, shape, shading, etc. for process/decision points that are easy to implement and allow you to enhance the look and clarity of your Lucid chart. It also has very helpful features for team collaboration, particularly the document drop-down menu to indicate whether a chart is ready for review, already approved, still in draft, etc.
What do you dislike about the product?
I have found very few downsides while using this software. There are system suggestion pop-ups that appear when I open the app for the first time which I find a bit irritating and I think these could be reduced or put into a sidebar with a simple badge notification to be viewed if you want to.
What problems is the product solving and how is that benefiting you?
Lucid chart provides a much more fluid way for me to develop manufacturing flow charts versus building them on something like PowerPoint, for example.
Super easy to use and a great way to create process flow diagrams
What do you like best about the product?
Its easy to use and there are lots of different diagrams to choose from or customize
What do you dislike about the product?
It took a long time to figure out how to export
What problems is the product solving and how is that benefiting you?
It helps our org and our customize visual different processes
Very user friendly application
What do you like best about the product?
drag and drop icons for all clouds.
Sharable across multiple users.
Collaboration
Sharable across multiple users.
Collaboration
What do you dislike about the product?
User interface is slightly slower at times. could be better
What problems is the product solving and how is that benefiting you?
Creation of techinical and functional architecture quickly which can be shared with ease
good tool for building flow charts
What do you like best about the product?
used it for building charts, pretty straightforward UI that lets me make changes quickly
What do you dislike about the product?
works as expected, nothing in particular on this
What problems is the product solving and how is that benefiting you?
building a design diagram online with peers
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