Lucid
Lucid SoftwareReviews from AWS customer
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Very good multi-platform tool for Architectual and Flow Diagrams
What do you like best about the product?
Since Microsoft Visio isn't available on Macs anymore - this is the best multiplatform tool to use to collaborate and share technical flows and architecture diagrams amongst all my team members
What do you dislike about the product?
Nothing to dislike at this time it was very easy to pick up and use
What problems is the product solving and how is that benefiting you?
Visio isn't available on Macs and this is the best tool that allows use on Mac or Linux platforms.
Ease of use was very encouraging
What do you like best about the product?
I was given access and without significant training was able to quickly create org charts and get up to speed on how to navigate the system.
What do you dislike about the product?
I really wanted the ability to grab and drag the screen with my mouse to navigate the board and I could not figure out how to do that.
What problems is the product solving and how is that benefiting you?
The ability to quickly and easily create org charts, link jobs, and do it in a way that is visually appealing.
Extremely easy and useful tools
What do you like best about the product?
I liked how easy and straightforward it was to use even for a first timer
What do you dislike about the product?
I couldn't find descriptions on some of the features. It would be nice if there's a short description.
What problems is the product solving and how is that benefiting you?
It helps me create flow charts for the programming products that I am going to implement
Great tool for making visual charts of workflows and processes
What do you like best about the product?
Intuitive and user friendly software that allows customization.
What do you dislike about the product?
Takes some orienting to get familiar with the commands and how to use the program the most effectively.
What problems is the product solving and how is that benefiting you?
Providing a visual complement to our written procedures and policies.
Lucid was extremely simple to use for organizational purposes related to university internship work.
What do you like best about the product?
I enjoyed the simple user interface that made creating organizational templates incredibly easy to do.
What do you dislike about the product?
I dislike the cost barrier that comes with certain features.
What problems is the product solving and how is that benefiting you?
Creating organizational charts can be time consuming when using products like Google Drawings with limited templates; however, Lucid’s templates were very easy to use and did not require any additional work from the user.
Enjoyed the space very much . Everything seemed modern and efficient, user friendly and stress less.
What do you like best about the product?
Extremely user friendly and ergonomically retrofitted to accommodate any reasonably sized meeting.
What do you dislike about the product?
Nothing …..suited our agendas at the time.
What problems is the product solving and how is that benefiting you?
Very geographically suited for our team . We had to fly in from all over the country and Lucid Suite was very conveniently placed close to all accommodation.
Brilliant for account mapping
What do you like best about the product?
Lucid Visual Collaboration Suite stands out because of its exceptional real-time collaboration features. The ability to simultaneously brainstorm, annotate, and update visuals with my colleagues has streamlined our decision-making processes dramatically. I also love how easily it integrates with other productivity tools we use daily. Customer support is great. I use it daily as its really easy to use and to implement.
What do you dislike about the product?
One minor frustration with Lucid Visual Collaboration Suite is the limited offline functionality. It would be beneficial to have more robust offline editing capabilities, allowing continued productivity in areas with unstable internet connections or while traveling
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite effectively addresses the challenge of clearly visualizing complex stakeholder relationships in sales. By using the platform for account mapping, my team can quickly identify decision-makers, influencers, and champions within a prospect organization. This clarity helps us strategically prioritize outreach and close deals faster.
More Symbols for EER diagrams are needed! I faced some issues rest was all good.
What do you like best about the product?
The best thing I liked was the real-time collaboration while working on the Diagram. I used Lucidchart to create a Company's EER diagram for my Database class along with my teammate. The project was very bulky and kind of tough to work on. Lucid helped us tremendously by seamlessly integrating both users work and allowing a real-time collaboration which really helped speed up the project. I tried three different software for the same project, and I found Lucid to be the most useful because of this one standing-out seamless functionality.
What do you dislike about the product?
My project involved creating a EER diagram which required access to a lot of symbols, and visuals used in that particular space. I didn't find those symbols or signs in Lucid and so I had to manually create them again and again which was a bit time-consuming. There should exist a feature that allows to draw double lines with a small margin between the two. Also, I liked how it had the feature to make the lined dotted, solid, etc. However, EER diagram involves worked with entity boxes which sometimes need to double line crossed, I didn't find a double-lined rectangular box in Lucid for this purpose. Also, I couldn't get a double line triangular box which is used to represent a identifying relationship in an EER diagram.
What problems is the product solving and how is that benefiting you?
It is helping us create the Database org chart in a relatively short amount of time which is very helpful and cost-cutting as compared to other available options.
A must have for cross-team collaboration
What do you like best about the product?
As an architect, I rely on Lucidchart almost daily for creating detailed floor plans and system diagrams that clients can actually understand. Lucidspark has transformed our design charrettes - we can capture ideas from engineers, contractors, and clients in one collaborative space. The ability to move seamlessly between conceptual sketching and technical documentation saves us valuable time during tight project deadlines. Dead simple to implement and super helpful customer support.
What do you dislike about the product?
The CAD integration could be stronger - we still have to recreate many elements rather than importing them directly. Large, detailed architectural diagrams sometimes lag during client presentations, which isn't ideal. The subscription cost adds up when equipping our entire design team, and some specialized architectural symbols and templates are still missing from the library.
What problems is the product solving and how is that benefiting you?
Lucid keeps our system architecture documentation current and accessible across our engineering teams. I use it to create clear microservice boundaries, data flow diagrams, and sequence models that developers actually reference—unlike static documents that quickly become outdated. During design discussions, we can immediately update diagrams as decisions are made, which has cut down on implementation misalignments and reduced our technical debt.
Overcomplicated Software for a Simple Task
What do you like best about the product?
It was easy to install, it had some helpful videos, tips.
What do you dislike about the product?
It was clunky, overcomplicated, not enough 'help', wasn't intuititive, hard to even find helpful tips on youtube and didn't fit with our business needs. Seemed the feature we needed (which was a simple buisness organizational chart) wasn't a natural feature.
What problems is the product solving and how is that benefiting you?
It didn't solve our biz org chart diagram, so we ended up using MS Visio.
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