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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,558 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Excellent software making collaboration across a digital medium easy

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
I FIND IT EXTREMELY USEFUL TO BE ABLE TO BRING BUSINESS TOOLS SUCH AS kANBAN AND SHARE THEM IN A DIGITAL MEDIUM, MAKING IT EASY TO SHARE ON TEAMS AND DURING PERIODS OF HOME WORKING
What do you dislike about the product?
It can be difficult to navigate the controls at times as these don't align to systems such as microsoft fast keys
What problems is the product solving and how is that benefiting you?
It ensures everyone in my team when working from home have a structured mindset on what we are trying to achieve in that particular sprint


    Joshua S.

Growing company Process & Flow

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
The best part of lucid visual collaboration is the ease of use where you can jump right in to start using the software with minimum training. The number of features is mind blowing along with its ability to integrate with other programs such as power point or word. The ability to implement it into company wide meetings or training programs has been a breeze. Lastly the customer support with tutorial videos and helpful information has really made this product something special.
What do you dislike about the product?
I was not able to find any downsides of lucid during my use.
What problems is the product solving and how is that benefiting you?
We have used it to create a process flow for each aspect of our business.


    Yulia Z.

Great tool to brainstorm & create process diagrams

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
Lucid is a great tool to have team brainstormings (and therefore to improve the products and process flows); to make a visual lay out of the current set up (I recently joined a huge corporartion with lots of complex projects, and having visual lucid material really helps to comprehend it); it's easy to use and saves tons of time; we use it almost in all our meetings; we integrate it with other apps and sometimes even use it instead of other apps (e.g. creating boards in lucid instead of jira).
What do you dislike about the product?
Hmmm can't say, nothing comes to my mind. I didn't contact the customer support team yet but it could be a bummer if replies are very delayed.
What problems is the product solving and how is that benefiting you?
improving the products; improving the process and saving time


    Computer Software

One Lucid Chart can be worth a thousand words

  • January 05, 2024
  • Review provided by G2

What do you like best about the product?
Lucid makes communication easy. It gives me a set of robust and intuitive tools for sharing the thoughts and ideas in my head with my team. Whenever I'm working on a complex proposal, Lucid is there to help provide my stakeholders with the context that they need to see and understand the "big picture".
What do you dislike about the product?
There can be a bit of a learning curve when getting started. There are many options but the platform does a pretty good job of letting you figure it out by yourself.
What problems is the product solving and how is that benefiting you?
It solves a big communication problem for me when it comes to architecting and planning complex software designs. It helps me translate my ideas and concepts into clean and intuitive charts and diagrams that can help my stakeholders grasp and understand what I am sharing.


    Kainan V.

Blocks and flow charts are very intuitive

  • January 04, 2024
  • Review provided by G2

What do you like best about the product?
We have heavily relied on Lucid Creatives Visual Collaboration Suite, in particular Lucid Spark, as part of our team worked. The collaboration part is such great an aspect thus making us be able to work together even when we are not in the same room all this can pretty much ok till here. I particularly liked the virtual post-it notes feature – it’basically a brain storming session which all people can view and add to in real time.
What do you dislike about the product?
However, I feel that the price is a little steep when compared with other free programs out there. Although it’s easy to use, I think that something like Microsoft Excel has prettier charts and better options for organization.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has addressed several of these key challenges for us. irst, it fosters better communication and idea sharing among the team members. It also saves time by making it easy to collect group feedback and analyze it in one place.


    Ruj P.

Best Tool for all sorts of diagrams

  • January 03, 2024
  • Review provided by G2

What do you like best about the product?
The templates are really the best as they make it easier for all our teams to quickly get on the same page and make changes together if needed in async fashion.
What do you dislike about the product?
Lack of color palaette. I think Lucidspakr does a great job of it but Lucidchart lacks in certain aspects.
What problems is the product solving and how is that benefiting you?
In Remote settings, it really helps keep all our plans organized, provides a whiteboard for teams to collaborate virtually which is a game changer for teams that are across timezones and locations.


    Computer & Network Security

Easily create diagrams and share with colleagues

  • January 03, 2024
  • Review provided by G2

What do you like best about the product?
It was very easy to learn how to use the tools and start collaboration with my colleagues. I use mainly LucidChart to create cloud architecture diagrams and the icons and objects make this process very fast.
What do you dislike about the product?
Overwhelming amount of objects and templates - I always limit the library of objects to specific technology I work with so it's easier to pick the correct object. Templates might be useful for most people, but I like to start with an empty page and create my own diagrams instead of using pre-defined templates. However, in cerain situations it's better to start with a template and change it instead of starting from scratch.
What problems is the product solving and how is that benefiting you?
In 100% remote environment, it simplifies the communication during meetings. It also helps me create documentation and design cloud architecture in various levels of detail.


    Eric M.

select and create diagrams in a snap

  • December 30, 2023
  • Review provided by G2

What do you like best about the product?
I've been using the Lucid Visual Collaboration Suite in my job making apps for phones for some time now. What I really like is how easy the software is to use; you can pick and make diagrams in no time. The skill to make a picture with many different colors, shapes, and lines gives lots of choice and works well for seeing hard-to-understand information.
What do you dislike about the product?
But, there are two parts I find sensitive. The tool options on the left side of this program can be busy, which sometimes makes it tough to find a feature or part I want fast. Also, the models are a little inflexible; modifying a model or using it again with different details could be made easier.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has been key in fixing the issue of showing hard information in a clear way. It helps me share my thoughts better with the people in my group and those who have an interest in what we do.


    Alessia D.

easy to use but very beyond Miro

  • December 22, 2023
  • Review provided by G2

What do you like best about the product?
Intuitive, simple to use and to add other people to collaborate
What do you dislike about the product?
I was used to Miro and I would love to see a little bit more ready made templates that allow quicker collaboration.
It would be nice to have a calendar template that operates like a calendar and would not need stickies for instance. Same applies for Kanban boards.
Have a look at Miro, their templating is super helpful
What problems is the product solving and how is that benefiting you?
I am not a fan of slides as they aren't easy to collaborate. I use boards a lot for career development plans with my team as well as team meetings


    Jayesh P.

Good tool for Blueprinting Automation and Workflows

  • December 22, 2023
  • Review provided by G2

What do you like best about the product?
We have been Lucid Chart for our blueprinting session whenever we have new implementation it helps us document as well and have a consensual approach with our business and technical stakeholders. It also helps us identify gaps in our current processes.
What do you dislike about the product?
It's hard to collobrate with too many users, version control seems a little bit lacking for users who have admin privileges
What problems is the product solving and how is that benefiting you?
Identify and establish undocumented process and have a common base of our showcasing and sharing information regarding my team implementation hence making it easier to have one source of truth which can be updated as we move ahead as well as provided to other teams for information transfers and findings from our implementation