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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,566 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Lead Software Engineer

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
Collaboration and work effectively when working with teams
What do you dislike about the product?
Need AI capabilities like text to diagram
What problems is the product solving and how is that benefiting you?
Team discussions about diagrams and flows


    Oil & Energy

Good diagram tolling with some useful features

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is particulary useful for its extensive library of shapes and templates that simplify complex diagramming for processes, systems and networks
What do you dislike about the product?
The folder structure of the Lucidcharts can be improved
What problems is the product solving and how is that benefiting you?
It simplifies running the SCRUM tech meetings using the collaborative whiteboard and writing and storing the importanant system diagrams


    Alex W.

It was an overall very smooth experience

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
The upsides to using Lucid Collab Suite was the easiness of organizing our documents and having the team have one central location to access files
What do you dislike about the product?
There was nothing I disliked about Lucid other than the layout. From a user interface standpoint I think it could have been less cluttered
What problems is the product solving and how is that benefiting you?
It is allowing our teams to work more collaboratively together and brainstorm our ideas


    Carl G.

Works well for newer users

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
The tool is pretty intuitive and i love the drag and drop functionality. There are plenty of icons available for all types of various software related activities.
What do you dislike about the product?
While the tool is very intuitive, it would be awesome if I was prompted with time saving tool tips. It would be great if Lucid noticed when i was doing something inefficiently and prompted me how to do it better.
What problems is the product solving and how is that benefiting you?
It helps me diagram process flows so Developers and PMs can easily discuss the flow and how the code should work.


    Information Technology and Services

Lucidchart review

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
This product is online and is easily shared.
What do you dislike about the product?
This not as user friendly as the MS product.
What problems is the product solving and how is that benefiting you?
there is a learning curve.


    Information Technology and Services

Lucid is a great collaboration suite and it's absolutely fantastic to use it.

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
Lucid has a great user friendly interface with very wide range of templates and collaboration features which provides the ease of implementation. We use the Lucid charts very frequently for every information that needs to be presented in a visual way and integrate the charts in the Confluence pages for documentation.
What do you dislike about the product?
Lucid is a cloud based tool and it needs the internet access. It would be helpful if it can be worked offline and then the charts can be synced when the device is connected to a proper internet.
What problems is the product solving and how is that benefiting you?
Lucid helps in solving the complex problems by simplifying the process of understanding by providing the visual representation of the information. We can create flowcharts, diagrams, and visual representations of data, making it easier for both technical and non-technical stakeholders to understand complex concepts and processes. This facilitates brainstorming, problem-solving, and project planning, making it easier for teams to work cohesively, even when they are geographically dispersed.


    Veterinary

New user that is impressed with the user-friendly interface!

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
It is simple and straight-forward. Very user-friendly.
What do you dislike about the product?
Sometimes the snapping to grid for the arrows is not easy to line up. Would love just a free-form option for arrows as well.
What problems is the product solving and how is that benefiting you?
Creative and abstract thinking, putting pen to paper for feedback.


    Hospital & Health Care

Seamless Experience

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
LucidChart's Visual Collaboration Suite impresses with its intuitive interface and comprehensive suite of diagramming tools, making complex data visualization and collaborative projects more accessible across various industries. The seamless real-time collaboration and integration capabilities with popular platforms like Google Workspace and Microsoft Office streamline workflow significantly. Additionally, its versatility in creating everything from flowcharts to wireframes caters to a wide array of professional needs.
What do you dislike about the product?
On the downside, LucidChart's Visual Collaboration Suite can be somewhat daunting for new users due to its extensive feature set, which might lead to a steeper learning curve compared to simpler diagramming tools. The pricing model can also escalate quickly for larger teams or those in need of advanced features, potentially making it less accessible for smaller businesses or individuals. Some users have reported occasional performance issues with complex diagrams, particularly in web-based versions.
What problems is the product solving and how is that benefiting you?
Creating comprehensive workflows that are easy for clients to follow has always been a challenge for my department. Lucid Chart has alleviated this problem. It's friendly user interface and features makes flow charts and diagramming super easy.


    Consumer Services

Easy to use and share

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
I like the integration to Google products. Easy to use without any tutorial, the UX is simple and obvious.
What do you dislike about the product?
Having extra hints/tips would be nice. I still haven't figured out how to add text to a cell very easily. Took me a bit of time to realize that right clicking can move the screen.
What problems is the product solving and how is that benefiting you?
Easy to share an idea and make a proposal. It's clean and looks impressive. Saves time on formatting and organizing a flow chart.


    Financial Services

Fun and productive experience.

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
It's a very powerful tool for teams and individuals looking to enhance collaboration and communication across different projects. I love the user-friendly interface, I think it took me little time to figure out how everything works and how to do the best use of the futures the suite offers.
What do you dislike about the product?
I might be because I'm new at using the suite, but sometimes I have a hard time putting the arrows where I want them to be.
What problems is the product solving and how is that benefiting you?
I need to map a very complex process in my company. This is the best way to do it in a very efficient and easy to visualize way.