Lucid
Lucid SoftwareReviews from AWS customer
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Slick yet somewhat complicated
What do you like best about the product?
Although I do admit Lucid is much easier and more intuitive than other chart creating platforms, to me it still feels like the initial complexity and available options make using Lucid intimidating as a beginner.
What do you dislike about the product?
As I said before, all the options and just general clutter on screen when making visuals makes it hard for me to give it a 10. Still better than others such as draw.io in terms of collaboration and connectivity, but still has a lot of work to get to a 10.
What problems is the product solving and how is that benefiting you?
Mostly finding a free online charting platform that looks nice and has "less"
(still more than I prefer) clutter than alternative solutions.
(still more than I prefer) clutter than alternative solutions.
Intuitive UX - Org Chart Templates Lacking
What do you like best about the product?
I like the intuitive nature between elements. I used Lucid to generate my company's complex org chart, and I liked that once linked via lines, I could move boxes freely without the lines breaking. I liked that I could organize my document into different tabs and I liked the overall clean and professional aesthetic of the diagram. I also liked that there was a number of export options, however I encountered some problems with that.
What do you dislike about the product?
The biggest thing for me was that the org chart templates did not fulfill the complex needs of my organization. The variance in hierarchies and the breadth of employees meant that the standard org chart came out looking not right. I had to manually build the org chart out block-by-block, but would have much preferred to use the org chart templates that allowed you to collapse and expand sections and were easily updated by HR, if necessary.
When exporting my diagram as SVG, the plan was to import into a Canva presentation deck. The SVG didn't export correctly and I had to open the document in Adobe Illustrator, fix the fill of some elements (even though on Lucid it all looked fine), and re-upload to Canva. Perhaps some kind of preflight or Canva integration would work well.
When exporting my diagram as SVG, the plan was to import into a Canva presentation deck. The SVG didn't export correctly and I had to open the document in Adobe Illustrator, fix the fill of some elements (even though on Lucid it all looked fine), and re-upload to Canva. Perhaps some kind of preflight or Canva integration would work well.
What problems is the product solving and how is that benefiting you?
The problem was our org charts were outdated, ugly, didn't fully present the true hierarchies of our organization. Essentially, they weren't professional. In addition, they were static. We needed something that solved all of that, plus was able to be digital so we could embed into a private page on our website that could be sent to stakeholders to ease through navigation.
Good tool to manage diagrams
What do you like best about the product?
I had different kind of graphs to design and the tool was great because it is so easy to use and offers a wide variety of boxes and charts.
What do you dislike about the product?
The free version is too limiting and sometimes it is difficult to move objects if there are arrows linked to them.
What problems is the product solving and how is that benefiting you?
I am creating org-charts and it was so time consuming with powerpoint, especially when you remove or add roles and you have to align everything every time, Lucid solves all these issues.
Lucid is easy to use and creative design software
What do you like best about the product?
I prepare system design for global networks, systems interfacing with internal applications. I have been using for several years, find Lucid easy to collaborate with team mates and provided functionality give us the opportunity to right down on the creative ideas. The integration with number of application help us get support.
What do you dislike about the product?
Nothing as of now, the customer support team are responsive.
What problems is the product solving and how is that benefiting you?
I can use the Lucid tool with our creative ideas which is not possible with any other tools. I can bring ideas to a visual effects, easy to have a logo and share with teammates providing good Auth model.
Collaborative Planning
What do you like best about the product?
I like that it is end-to-end and that it allows me to map out ideas and systems to visualize processes. This empowers responsible decision makings.
What do you dislike about the product?
In the basis subscription plan there is a lack of a lot of the advanced features. It would be great if access to those could be added.
What problems is the product solving and how is that benefiting you?
Visualizing complex problems allows for decision making that is based of processes and identified pain points in these processes.
fantastic tool
What do you like best about the product?
I like how Lucid Visual makes teamwork seamless with real-time editing, intuitive diagramming, and smooth integration with other tools.
What do you dislike about the product?
One downside of Lucid Visual is that it can feel overwhelming due to its many features, which may slow down performance.
What problems is the product solving and how is that benefiting you?
The Suite solves problems related to remote teamwork, process visualization, and project alignment. It helps by providing real-time collaboration, clear workflow mapping, and easy idea sharing, improving efficiency and communication.
Great experience
What do you like best about the product?
Easy to use. has helped me out with my daily activities
What do you dislike about the product?
A little confusing when i first tried it. Found the tutorial a little confusing
What problems is the product solving and how is that benefiting you?
Planning my day. I am able to be more productive, knowing what is important and not as important
Easy to use
What do you like best about the product?
Can work on the same screen with co-workers, it is like a giant whiteboard.
What do you dislike about the product?
Mine didn't show me how to use it, but I figured it out pretty easily.
What problems is the product solving and how is that benefiting you?
Making it easier to work on projects together across the world while being remote employees.
Easy and Clean Visualization tool
What do you like best about the product?
Easy to create workflows and visualize processes
What do you dislike about the product?
There should be more examples to inspire design. The templates are good but basic - would be cool to see other users projects.
What problems is the product solving and how is that benefiting you?
Generally using Lucid Chart to map workflows of existing and proposed new designs for our software.
Lucid helps small business grow faster with software
What do you like best about the product?
I've recently started using Lucid for my drawing and diagramming needs and have been extremely impressed. As someone new to this software, I found it incredibly intuitive and easy to learn. One of the biggest advantages I've experienced is its speed and responsiveness—unlike many other drawing tools that often lag or slow down, Lucid performs smoothly and reliably right within my web browser.
Lucid has significantly improved my workflow when creating detailed diagrams for residential new construction projects. It has streamlined collaboration with builders, architects, and clients, making communication clearer and more efficient. I'm genuinely thankful for how this software has simplified and enhanced my work. Highly recommended!
Lucid has significantly improved my workflow when creating detailed diagrams for residential new construction projects. It has streamlined collaboration with builders, architects, and clients, making communication clearer and more efficient. I'm genuinely thankful for how this software has simplified and enhanced my work. Highly recommended!
What do you dislike about the product?
Lack of icons and icon libraries. However, importing icons is extremely easy as I find them on the web.
What problems is the product solving and how is that benefiting you?
Giving homeowners the ability to see the future technology that is going to be integrated into the home. I'm able to use icons on their floorplans to give them a glimpse of the future technology going to be installed.
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