Lucid
Lucid SoftwareExternal reviews
8,566 reviews
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Refreshingly Enjoyable and Easy
What do you like best about the product?
I really enjoyed using the Action/Hotspot feature to isolate the diagram from its more complicated representation of the entire layout. For example, I separated the network cables out into their own layer from the storage cables, and when the network team wanted to understand what was hooking up to their main switches, it was much easier to remove other cabling but keeping it all in one diagram vs copying and pasting 4 different layouts of the same equipment.
What do you dislike about the product?
Initially I think I struggled the most with doing advanced things where I had to go research how to accomplish things like creating connections between ports where cables weren't quite fitting on them.
What problems is the product solving and how is that benefiting you?
Replacement for Visio, as well as a programming project where we had to create an AI, and we soon realized it was too abstract and needed to put it into something easier to consume with our steps our program would go through, decision trees, process flow, and we attempted to use LucidSpark for the first time in creating this complicated flow and we were pleasantly surprised with the ease of use and functionality already present in the platform. To quote a German programmer "I'm having fun!" Which is very uncharacteristic of him as he normally was very even-keeled and hardly showed emotion. That was the largest endorsement I could have imagined from him.
Great Product - Very Easy to Use
What do you like best about the product?
Being able to create a process/SOP in a visual aspect has been very helpful for documenting processes and procedures within the IT Department. Everyone learns differently, and this tool has been helpful for ensuring a document is in place for the visual learners.
What do you dislike about the product?
Once you understand how to use the program, it is very easy. But one downside is that the learning process takes times. There is a lot to this program, and it can be a bit overwhelming. Thankfully the process has help exactly for this reason.
What problems is the product solving and how is that benefiting you?
The department lacked documentation for Support processes. Lucid is helping to ensure the process and documentation is there for all kinds of learners. The program is helping to fill in the gaps that were previously missing.
Great collaborative software
What do you like best about the product?
I like that i can share with a client a link and we can collaborate
What do you dislike about the product?
nothing yet I really enjoy all the features
What problems is the product solving and how is that benefiting you?
when i have a client with a process i like to document on lucid chart so that we both understand the current state and use the process flow to map out the future state
Lucidchart makes visualisation simple
What do you like best about the product?
The ability to collaborate across teams located in disparte locations is brilliant. The suite is easy to pick up and learn 'on-the-job. I've used the suite to demonstrate to a range of stakeholders teh advantages and possible issues of a number of solutions to key project goals.
What do you dislike about the product?
I've tried to access offline and it doesn't seem to be possible, which is a slight drawback. I was also hoping to import files from other sources but there is a limited number of file types that can be used.
What problems is the product solving and how is that benefiting you?
Lucid is allowing us to collaborate across remote teams on important, time critical projects that have many stakeholders and many key decision points. Visualisation of problems and solutions makes the whole project run far more smoothly
Visual Workflow
What do you like best about the product?
I like that it is fully customizable with the shapes and options of lines. I currently like that I can make a work flow out of it that allows me freedom to be flexible. Overall, it is a good product and adding it as a collaborative tool is valuable as well if I were using it for that purpose.
What do you dislike about the product?
I don't like that I can't just simply add in a hyperlink, it gives a visual of a button but when sharing this with others, that can cause confusion. I prefer if there was more of an optional feature with this.
What problems is the product solving and how is that benefiting you?
Everything is in one place where I can edit it at anytime and that it is cloud saved so I never lose my work. This allows me to create a workflow that is visually appealing for people who aren't so tech savvy.
Best tool to create workflow and business diagrams
What do you like best about the product?
The user friendly experience this tool provides is great. I can make workflow diagrams with a lot of ease by using Lucid Chart
What do you dislike about the product?
I dont think there are any cons with this tool particularly.
What problems is the product solving and how is that benefiting you?
To put the toughts down on a screen and get the team's input and thoughts on them
Lucid Chart is convenient and useful for diagramming
What do you like best about the product?
The most helpful features of Lucid Visual Collaboration Suite are the ability to use out-of-the-box components to quickly create flowcharts in an hour or less.
What do you dislike about the product?
I dislike how unintuitive dragging arrows between boxes in a flow can be sometimes. There were times I had to copy and paste arrows and then do things like mirror their orientation, because I couldn't customize the ones I already had the right way.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is solving the problem of creating visualizations for customer journeys in the self-service space that I can use during presentations to help my audience easily visualize what I'm talking about.
Lucid is my go to tool for diagramming workflows
What do you like best about the product?
Its intuitiveness and extreme liberty to design and create
What do you dislike about the product?
It would be awesome to have a graph tool on lucid
What problems is the product solving and how is that benefiting you?
Workflows and supply chain diagramming
Bridging the Gap Between Ideas and Execution
What do you like best about the product?
User-Friendly Interface: Many users find Lucid Visual Collaboration Suite easy to navigate and user-friendly, making it accessible to team members with varying levels of technical expertise.
Versatile Visual Tools: Users appreciate the suite's wide range of visual tools, such as diagrams, charts, and collaborative whiteboards, which help teams express ideas visually and efficiently.
Real-Time Collaboration: Lucid Visual Collaboration Suite offers real-time collaboration features, allowing team members to work together seamlessly regardless of their physical locations.
Integration Options: It often integrates with other popular collaboration and productivity tools, streamlining workflows and making it a valuable addition to existing tech stacks.
Versatile Visual Tools: Users appreciate the suite's wide range of visual tools, such as diagrams, charts, and collaborative whiteboards, which help teams express ideas visually and efficiently.
Real-Time Collaboration: Lucid Visual Collaboration Suite offers real-time collaboration features, allowing team members to work together seamlessly regardless of their physical locations.
Integration Options: It often integrates with other popular collaboration and productivity tools, streamlining workflows and making it a valuable addition to existing tech stacks.
What do you dislike about the product?
Learning Curve: While many users find the interface user-friendly, others have mentioned that there can be a bit of a learning curve when it comes to mastering all of the suite's features and functionalities.
Limited Free Plan: The free version of Lucid Visual Collaboration Suite may have limitations in terms of the number of users, storage, or advanced features, which could be a drawback for those on a tight budget.
Customization Complexity: While the ability to customize visuals is a strength, some users may have found the process more complex than expected.
Limited Free Plan: The free version of Lucid Visual Collaboration Suite may have limitations in terms of the number of users, storage, or advanced features, which could be a drawback for those on a tight budget.
Customization Complexity: While the ability to customize visuals is a strength, some users may have found the process more complex than expected.
What problems is the product solving and how is that benefiting you?
Diagramming:
Complexity in Visual Communication: Lucid Visual Collaboration Suite simplifies complex concepts by providing an extensive library of pre-built templates and shapes. This makes it easier to create visually appealing diagrams, flowcharts, and models, reducing the difficulty of conveying intricate ideas.
Time-Consuming Manual Diagram Creation: Before using Lucid, diagram creation often required manual drawing or the use of less specialized tools. Lucid's intuitive interface streamlines the process, saving valuable time.
Visual Collaboration Platforms:
Communication Gaps: Traditional communication tools often lack the visual elements necessary to convey complex ideas effectively. Lucid Visual Collaboration Suite bridges this gap by offering a platform dedicated to visual communication.
Information Overload: In today's data-driven world, information overload can be a problem. Lucid provides a visual way to distill and present information concisely, making it easier to understand.
Complexity in Visual Communication: Lucid Visual Collaboration Suite simplifies complex concepts by providing an extensive library of pre-built templates and shapes. This makes it easier to create visually appealing diagrams, flowcharts, and models, reducing the difficulty of conveying intricate ideas.
Time-Consuming Manual Diagram Creation: Before using Lucid, diagram creation often required manual drawing or the use of less specialized tools. Lucid's intuitive interface streamlines the process, saving valuable time.
Visual Collaboration Platforms:
Communication Gaps: Traditional communication tools often lack the visual elements necessary to convey complex ideas effectively. Lucid Visual Collaboration Suite bridges this gap by offering a platform dedicated to visual communication.
Information Overload: In today's data-driven world, information overload can be a problem. Lucid provides a visual way to distill and present information concisely, making it easier to understand.
Great design & collaboration tool
What do you like best about the product?
Since I work with multiple departments, Lucid is a great way for me to visually outline projects, responsibilities, and ideas. I can easily share with multiple team members and apply templates for catalyzing our time in meetings to spend more on the actual content rather than structuring the notes.
What do you dislike about the product?
For those who are not "tech-savvy" in the slightest, it can be a bit of a learning curve to build and collaborate in the most effective manner. There are a lot of features, templates, and content that can be added to a board - which tends to be overwhelming at first.
What problems is the product solving and how is that benefiting you?
Lucid allows our team to collaborate on projects internally and externally in a way that is more attention-grabbing and easy to digest than a static file. This not only gets more attention from clients but also boosts productivity on internal projects.
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