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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,566 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Quick to learn, easy to collaborate

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
I like the ability to choose different ways that my team members can use the board, i.e., view only, comment only or edit. It also allows more collaborators than other platforms
What do you dislike about the product?
The table function has been hard to use. Once you have a table, you can't make lists within the table or add a post-it note by double clicking. I think the Lucid Cards might fix this, but they are not as intuitive to use.
What problems is the product solving and how is that benefiting you?
It is helping my team collaborate remotely. I also has been useful for sharing our outputs with clients in a view only format so they can see our work but can't change it.


    Sharon E.

Excellent platform to build my implementation

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart provides more variety of diagrams which is very helpful and valuable for the project team and also saves time when building new flowcharts and other diagrams.
What do you dislike about the product?
It takes time to understand how the shapes, containers, fonts, colours and arrows work on the graphic page, but with more time, it’s easy to use the platform.
But if the tool provides more navigation, it will guide us even more.
What problems is the product solving and how is that benefiting you?
When we have new implementation projects, we can use Lucidchart to show the structure and orientation of the project on one page by explaining the aspects of the implementation and making corrections when the clients add their comments after reviewing the flow diagram.


    Mental Health Care

Lucidchart is a versatile tool for teams

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
Collaborating real time with colleagues has been fantastic; my team is located in various areas around the country so this allows us to really come together when defining or updating a process or plan.
What do you dislike about the product?
I'm new to Lucidchart so I haven't discovered the downsides yet; perhaps requiring a login in order to see the work - I'm not sure how saving work as a PDF goes yet.
What problems is the product solving and how is that benefiting you?
We have recently begun defining our processes with user story mapping and Lucidchart provides a very easy and very visual way to brainstorm to create and update processes as they evolve.


    Restaurants

Good for novices as well as experts

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
I am not a project manager or an expert on flowcharting. However, I found Lucidchart very user-friendly and could start flowing my process immediately. I liked the descriptions under each shape.
What do you dislike about the product?
It was tough to line up multiple flows to be even. For example, I tried to get line lengths consistent, but it wasn't easy and took too long to figure out. I would be helpful to have some function that allows the box and the lines to be the exact dimensions.
What problems is the product solving and how is that benefiting you?
We have process documentation but is helpful for our users to look at decision trees and flow charting. LucidChart helps in providing a very good graphical representation of our processes.


    Telecommunications

Great collaboration tool for diagramming and showing visual concepts with stakeholders

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
Layers are really helpful, so you can toggle different views for different types of stakeholders. Saved shapes are also really handy, so you don't have to remember which shapes or lines you've previously created.
What do you dislike about the product?
Elements don't snap to grid as well as in other tools like Figma, so alignment can be a little trickier. The design of the elements themselves could also use some modernizing to keep up with other diagramming tools.
What problems is the product solving and how is that benefiting you?
Lucidchart is helping us bring ideas and concepts to life through visual diagramming. Makes it easier to explain systems and processes in a straightforward way, and asynchronously too.


    Security and Investigations

Good way to begin building knowledge

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
The morst helpful part of Lucidchart are the help balloons and templates for beginners. I have never had "theory" in how flowcharts work, I was just taught what to do. This feature helps.
What do you dislike about the product?
That I cannot integrate it into my workday without going to the site and logging in. I would love to be able to just click a desktop app and conduct business.
What problems is the product solving and how is that benefiting you?
I don't currently have a reliable and user-friendly way of making flowcharts that assist with beginners. Both of my technical writers have zero background in flowcharts.


    Jasmine V.

Very impressed with the app

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
I have used a number of other process diagram apps. Honestly, Lucidspark and Lucidchart have been the easiest to use and I wish that more apps had the same ease of use. From flow arrows being easy to move around, to swim lanes snapping into place where I want them, its an overall great experience.
What do you dislike about the product?
To my knowledge, I work for a corporation that does not have enterprise accounts for employees and a personal account is not permitted in my line of work. It's not really on the app, but I wish that my organization saw this tool as highly as some of the other inferior tools out there.
What problems is the product solving and how is that benefiting you?
We are mapping the clients business processes in order to transform their business into a more up-to-date, digital business. We use these diagrams in workshops to demonstrate both the as-is process and the to-be processes.


    Entertainment

Nice tool to create a digram for your project

  • June 16, 2023
  • Review provided by G2

What do you like best about the product?
It's ease of use and the fact that I don't need to download anything to use it.
What do you dislike about the product?
None that I could think of, at least not what I'm using it for.
What problems is the product solving and how is that benefiting you?
I used to create diagrams manually, and lucidchart makes it a lot easier and save me a lot of time.


    Pallavi S.

Visual collaboration platform

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
Best is about the ease of creating diagrams/charts without restriction on the page view etc. Also, the ease of exporting the process maps..
What do you dislike about the product?
i would like to see how i can attach links or copy tables from excel etc easily. currently need to take snapshot etc..
What problems is the product solving and how is that benefiting you?
Lucidspark helps me with writing up the difficult process into a visual tool and sharing it easily with the team.


    Ashley A.

So helpful for strategy planning and mapping!

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
How everything by bud customizeable yet intuitive. You're not learning a new software, but have really advanced abilities
What do you dislike about the product?
I'd say I do wish things locked into grids a little better, it can be kinda annoying to get things straight
What problems is the product solving and how is that benefiting you?
I've used this to map out google ads accounts, campaign planning, and even friends birthday parties