Lucid
Lucid SoftwareExternal reviews
8,566 reviews
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Easy To Understand
What do you like best about the product?
The ease of use and the pop descriptors make using the software an asset in flowcharting our organization. Providing samples and examples make it easy to view from different perspectives.
What do you dislike about the product?
It isn't easy when adding text boxes, as they appear on different layers and you must ensure the layers are properly aligned. Having all shapes without fill would be beneficial.
What problems is the product solving and how is that benefiting you?
Lucidchart is allowing our organization design flow charts for all our processes which is helping to identify areas for process improvement and lines of responsibilities between team members.
A must have for any Salesforce professional
What do you like best about the product?
My absolute favorite thing is the integration feature. I love that it was simple to connect my Salesforce org to my account and instantly see my org's schema, with a legend too!
What do you dislike about the product?
It can be a little tricky to navigate around the canvas sometimes, but that issue becomes less noticeable the more you use the tool.
What problems is the product solving and how is that benefiting you?
I've used the platform for wireframing a few times now, and recently saw it used as a collaboration board as well. Its become our team's go-to tool when we map out new processes and/or need a collaboration board.
Creating flowcharts and some feedbacks
What do you like best about the product?
It helps create flowcharts of the business processes. It also helps to create user stories for a specific example when you want to transparently convey their whole journey to a client or higher managers.
What do you dislike about the product?
I noticed no option to put a border on the flowchart. If you have created multiple flowcharts and you want to border each and label them, there is no option for doing that.
What problems is the product solving and how is that benefiting you?
It solves the problem of creating simple flowcharts of business processes. I have used many applications, but Lucidchart is very easy to use and provides a lot of specifications to make your chart look excellent and robust.
Overall an easy and effective program for flowcharts
What do you like best about the product?
Easy to follow and has helpful tutorials that show step-by-step what each feature does so you're not overwhelmed when using it.
A wide range of colours/designs/shapes that allow me to separate each step of the procedure clearly.
A wide range of colours/designs/shapes that allow me to separate each step of the procedure clearly.
What do you dislike about the product?
Sometimes the tutorial boxes can get in the way when figuring the features out at your own pace.
All the available features can be a bit intimidating when you initially begin.
All the available features can be a bit intimidating when you initially begin.
What problems is the product solving and how is that benefiting you?
Takes the long-winded training packets I create and summarises them into small bite-sized charts that include the key information that helps my staff not feel bombarded with information and increases their retention.
A brilliant tool for creative brainstorming and planning campaigns
What do you like best about the product?
The interface is easy to use and works as I automatically try to use it. It also offers a great range of templates which speed up the brainstorming process allowing more time brainstorming and less time trying to get the system set up.
What do you dislike about the product?
With the vast array of options and flexibility it can sometimes be difficult to keep it organised and a lot of information on one board can make it hard to navigate, but with the tools for presentation mode make this process a lot easier, the training on offer also helps in getting better and keeping myself organised with the tool.
What problems is the product solving and how is that benefiting you?
Effective brainstorming underpins all of our marketing campaign and website projects. Lucidspark has allowed us to collaborate both in the office and remote with our team and our clients, without the need for a complex setup allowing us to spend more time brainstorming and delivering results.
Easy to get started and powerful day to day
What do you like best about the product?
In addition to the ease of use and many built-in stencils the ability to support both Mac, PC, and mobile platforms was a major driver in our initial purchase.
The ease of migration from Visio and low training requirements have made the onboarding of Lucidchart simple and effective.
The ease of migration from Visio and low training requirements have made the onboarding of Lucidchart simple and effective.
What do you dislike about the product?
The biggest issue I had with the tool suite has been recently addressed. My biggest dislike was the inability to easily switch between Lucidchart and Lucidspark. With the most recent updates, this issue has been corrected and I have personally already used this option extensively while working on cloud design documents.
What problems is the product solving and how is that benefiting you?
Lucidchart has provided us with a single shared platform for all visual documentation and made interface editing across multiple platforms a reality.
The combination of Lucidshart and Lucidspark has also helped our remote workforce share ideas and present information in meetings better. While there are other whiteboarding and design tools haveing them all accessible and integrated with M365 is a major advantage.
The combination of Lucidshart and Lucidspark has also helped our remote workforce share ideas and present information in meetings better. While there are other whiteboarding and design tools haveing them all accessible and integrated with M365 is a major advantage.
Great asset for our team!
What do you like best about the product?
Love it for collaborating on projects and visualizing processes.
What do you dislike about the product?
Takes time to get the hang of but totally worth it.
What problems is the product solving and how is that benefiting you?
Visual collab and diagramming processes
Superior diagramming tool
What do you like best about the product?
I really like how easy and intuitive Lucidchart's interface is. It allows me to quickly set up the general structure of each project without wasting time fiddling with HTML or CSS code that I would need to create a static chart design on my own website. The wide variety of templates available also allows me to explore different design options and configurations without having to worry about manually arranging or editing each element. Even when I use the free version, I find numerous professional-looking examples that inspire my creativity when creating charts for personal projects.
What do you dislike about the product?
I do not like the lack of access to internal diagrams within Lucidchart. Despite the fact that there are a lot of features, but I've only experienced minimal use of them, which makes it difficult for my company to find and use these resources effectively. More accessible tools could greatly improve our experience with this product.
What problems is the product solving and how is that benefiting you?
Lucidchart has been a great asset in helping me understand the brainstorming and ideation process. The templates provided make it easy to visualize my strategy concepts, while providing helpful prompts to keep my ideas focused on what's important.
Easy to use and intuitive
What do you like best about the product?
I was initially a bit nervous about learning how to use Lucidchart, but the program was easy to use right from the beginning. It has a sleek and uncomplicated design that feels intuitive, and there is plenty of information readily accessible throughout the project.
What do you dislike about the product?
I haven't really encountered anything negative. There is a lot to learn, but it all seems accessible.
What problems is the product solving and how is that benefiting you?
I need attractive, minimalistic, and functional flow charts for my company's policy manual, and this product makes that easier than I expected. These diagrams look like I spent much more time and effort on them than is actually needed.
Intuitive solution for visual collaboration
What do you like best about the product?
1. Intuitive interface;
2. Huge library of well-prepared templates ready for immediate use
3. Integration with Confluence and Jira which allows enhancing process execution with visual collaboration
2. Huge library of well-prepared templates ready for immediate use
3. Integration with Confluence and Jira which allows enhancing process execution with visual collaboration
What do you dislike about the product?
In complex flowcharts, it would be beneficial to have the option for connecting lines to use bridges that allow them to overlap each other. While colors can help distinguish different lines, when there are many connecting lines, it can still become messy.
What problems is the product solving and how is that benefiting you?
Lucid has greatly enhanced the execution of the Problem Management process in Confluence by providing the ability to supplement simple text-based 5 Whys analysis with collaborative Fishbone diagrams.
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