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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,566 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Mapping made easy

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
LucidChart has provided a tool to help me easily map complex projects. The visuals are crucial for my team's delivery. Project managers, Quality Assurance, and Creative teammates use the Lucidchart diagrams. Even the most complex projects are easily mapped and create an excellent visual. My clients even review them!
What do you dislike about the product?
Because Lucidchart can be so detailed, it can make things take a little longer to map. It might be my being overly detailed. For example, it's easy to accidentally add arrows when just trying to highlight a shape.
What problems is the product solving and how is that benefiting you?
I have complex project with many data variables and creative variables and Lucidchart helps me map out the complex logic making QA much easier. Everything is clearly outlined allowing the QA team to check my work.


    Ashley W.

HR/Admin Manager that is in charge of housing and updating the organizational chart.

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
I love how user-friendly this program is. I can add all our company colors and logos easily. Then to duplicate the same piece, I lock it and copy/paste.
What do you dislike about the product?
I haven't found anything about this program that I dislike.
What problems is the product solving and how is that benefiting you?
LucidCharts is solving time management for our organization. Before using this program, it could take up to an hour to edit the organizational chart because we weren't using the best software. When I need to update, it takes me a matter of minutes within LucidChart.


    Accounting

Beginner friendly diagramming tool for team collaboration

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
So much easier to learn and use for a beginner than Visio! The templates and support/training resources are also great to get you started and learn. Also, being a cloud-based tool, it's easier to collaborate in real time without the messiness of saving and sharing versions with a desktop application.
What do you dislike about the product?
The initial sharing and collaboration options can be tricky for beginners to figure out. The biggest frustration I've experienced is running out of room on the left-hand side to expand or make edits, so some helpful hints, suggestions, or examples for combatting that issue would be great. Also, I usually have formatting issues when importing Visio diagrams, sometimes to the point where I have to redo the entire thing.
What problems is the product solving and how is that benefiting you?
Visualizing and recording process flows for extensive compliance requirements, audit backup, and internal control documentation


    Higher Education

Great product

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
I find Lucidchart straightforward to use, create an account, navigate and easy to export documentation in the format desired.
The subscription option is not too expensive so decided to subscribe.
What do you dislike about the product?
The free version is quite limited - I had to subscribe to include all of the steps of the process I needed to include.
Not sure if you can make notes on the diagramme you draw?
Would be great to have an easy way to standardize the diagramme boxes and lines. I can select all and make changes
What problems is the product solving and how is that benefiting you?
Lucidchart is allowing me to draw process maps, to better look into processes As-Is and develop To-be process maps. It's easy to duplicate a lucidchart board and begin building your To-be Process. Also, easy to navigate.


    Hospital & Health Care

Fantastic Product to use for diagrams

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, great for collaboration with other people.
What do you dislike about the product?
Cannot programmatically add text to Links; this would help with auto-creating diagrams.
What problems is the product solving and how is that benefiting you?
PLanning for network design changes. We also use it as a tool to describe parts of the network to management.


    Primary/Secondary Education

Super easy and free to use!

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
I love how you have complete freedom with what to do. I also enjoy all of the templates premade.
What do you dislike about the product?
Sometimes I can have minor technical issues, but other than that, everything's great!
What problems is the product solving and how is that benefiting you?
It's super easy to organize and plan projects by using LucidCharts.


    Amy B.

Visual collaboration is a must in the virtual world

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
The potential of what you can do in a virtual meeting with Lucid is amazing, especially with the newest released features allowing you to easily switch between Lucid Chart and Lucid Spark. There are a lot of templates and free training videos to get you started too.
What do you dislike about the product?
Lucid Boards can get really big, and you can get a lot of them, so the organization is still a little challenging. The features within them though are extremely valuable.
What problems is the product solving and how is that benefiting you?
I initially got Lucid Chart to produce workflow diagrams and that is still what I primarily use it for. I'd like to extend the use to my team for the visual collaboration capabilities to use for brainstorming, ice breakers, virtual team building and meetings.


    Amanda S.

Endless possibilities

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
I like all the different shapes and colors you can create. If you need a diagram for anything, you can create it!
What do you dislike about the product?
I hate adding something to a chart when I have to group everything and move it over to accommodate for the new data.
What problems is the product solving and how is that benefiting you?
We share our org chart throughout our enterprise, and without Lucidchart, I'm not sure it would be very clear and concise.


    Anson A.

LucidChart way easier than Visio

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
Integrates and can import from other services very easily. They have some decent icons for the cloud service providers built in services. Can add more icons when necessary.
What do you dislike about the product?
Not enough of the cloud service providers services, or rather not updated with the amount that they push out. Essentially not as up to date. Search from net to import isn't as straightforward
What problems is the product solving and how is that benefiting you?
Was diagramming quikcly of infrastructure and architecture in our cloud environment as well as workflow processes. Provided the ability to collaborate with others but also export out as images was better functionality


    Financial Services

Not much experience

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
I like that it is collaborative and you can work with a team.
What do you dislike about the product?
I dislike the amount of time I have had to spend getting to know the application and how little it is actually used.
What problems is the product solving and how is that benefiting you?
Lucidchart is helping different teams work together to achieve an outcome of what the problem is and how to solve it. I.e. we need training programs and need to diagram those needs out visually so each team knows what part of the process we are on.