Lucid
Lucid SoftwareExternal reviews
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LucidChart Ease of Use
What do you like best about the product?
You can make seemingly complex and detailed charts fairly easily once you figure out some of the tools the site has and the site does a good job of teaching you those as you go.
What do you dislike about the product?
I haven't had any serious issues with LucidChart in the times I have used it
What problems is the product solving and how is that benefiting you?
It is helping me diagram and chart upcoming projects as well as various business processes so that I can present them to people for a good visual on what a new process will look like.
Excellent!
What do you like best about the product?
I love how easy LucidChart is to build process flows and maps and identify problems and gaps, when I do business analysis. I unfortunately haven't used any other products, however, I don't think I ever will!
What do you dislike about the product?
The only thing I do not like about LucidChart, is the fact that I have to constantly scroll in and out whenever I need to focus on the big picture. Sometimes, the scroll feature feels clunky.
What problems is the product solving and how is that benefiting you?
The problem LucidChart solves for me in my work life, is identifying gaps in business processes; this functionality benefits me in many different ways: for one, I can clearly place pieces where I need them and can really hone in on the errors I might see, if I cannot connect the processes, secondly, since LucidChart is so streamlined, I can incorporate my flows in various different applications I might use.
Very helpful for building out accounts
What do you like best about the product?
I love how easy it is to bring contacts into the chart. The Salesforce integration is seamless. The user interface makes it easy to work with complex accounts and easy to update on the fly.
What do you dislike about the product?
Sometimes with complex accounts the chart can feel clunky.
What problems is the product solving and how is that benefiting you?
Lucidchart helps visualize accounts so that we can narrow our prospecting efforts on the key contacts we know will move the needle. We walk through Lucidcharts with customers and prospects alike to ensure we have a clear understanding of key stakeholders.
Easy to use
What do you like best about the product?
Easy to graph any idea in just minutes, very intuitive!
What do you dislike about the product?
Would like to see more color templates ready to grab and use
What problems is the product solving and how is that benefiting you?
Make a complex idea into a visual aid that other teams can use and easily understand. This creates efficiencies among teams and help us get to the finish line faster!
I loved using lucid hart for my school projects.
What do you like best about the product?
All of the functions were so easily accessible. My favorite include the ways to connect different entities for an ERD diagram. All you have to do is click on the end of the line and it gives you like 20 different ways to connect your entities, color coated and all.
What do you dislike about the product?
I least liked how small the working snapped was. I was trying to create certain diagrams that were very large. Once I got to the maximum space (which is small to begin with) I couldn't continue my project.
What problems is the product solving and how is that benefiting you?
I have lots of business plans and relationships that I plan out. Lucid harts helps me effictivelh plan those and makes my life so much easier when looking at the big picture.
Very useful platform to draw diagrams/flowcharts
What do you like best about the product?
Simplicity and availability of most of the commonly used symbols. Availability of logos, ability to share and collaborate with teammates and ability to export in different ways make things very convenient.
What do you dislike about the product?
The free version could have more features. While the paid version is really good, the free version seems to be very restrictive. That can be improved and probably wouldn't affect subscription rate.
What problems is the product solving and how is that benefiting you?
Lucidchart helps us share architectural diagrams and flowcharts when we design and before implementation to visualize the end product with clarity and refine the idea even before actually implementing them. This saves a lot of time. Also helps to understand something when revisiting quickly.
Lucid chart has helped our sales team build process
What do you like best about the product?
Visualization of the process is a crucial part of helping our team understand what this going on. Lucid chart helps us create and refine what it is we are doing!
What do you dislike about the product?
Honestly there haven't been any pull backs thus far that would make it hard to use lucid chart. I did have some trouble importing photos at one point in the way I wanted but it was more user error.
What problems is the product solving and how is that benefiting you?
We needed to understand our pipeline workflow between SDR-AE-CS-Operations in a way that made sense. Lucid chart helped create that easily and then share it across the org!
Great Service, Love the Temaplates
What do you like best about the product?
You can save on paper and easily keep things organized in one place, and I love the templates that can help you get started on a new idea when you may not know where to start.
What do you dislike about the product?
If you want everything even and straight, having to make a ton of small adjustments to make sure your lines are straight, your boxes are all aligned, etc.
What problems is the product solving and how is that benefiting you?
Not having to rely on a whiteboard/paper, being able to easily present a new process or flow
Good Experience
What do you like best about the product?
the convention, the feature, it provided me all i need.
What do you dislike about the product?
we need to improve the UI a bit, make it more convenient to the user
What problems is the product solving and how is that benefiting you?
help my team to easily work with each other on solutions.
A great alternative to Visio for Mac and PC users
What do you like best about the product?
Easy to use with the same look and feel as Visio, so there is no learning curve to use the product.
What do you dislike about the product?
There is no "Save As" option to save a copy of the existing file with a different name. The "Duplicate" option does not work the same as the "Save As" option.
What problems is the product solving and how is that benefiting you?
Allowing Mac users the ability to use a tool to diagram, create flowcharts, etc that is similar to Visio. This allows power users like us to be able to use alternative OS platforms without the worry of not having a product to perform our jobs.
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