Lucid
Lucid SoftwareExternal reviews
7,725 reviews
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Simple to my liking
What do you like best about the product?
Lucidchart is extremely helpful for quickly creating visual diagrams. I’ve been using Lucidchart for a long time, and it’s always the first tool that comes to mind whenever I need to make any type of chart. The suite itself is quite intuitive—you don’t need to spend much time reading instructions to get started, and it offers all the tools necessary to build a solid chart. Personally, I mainly use it to create flowcharts, especially when designing systems.
What do you dislike about the product?
Although most features are straightforward, I find that you really need to use the suite regularly to become comfortable navigating the interface. Even though I understand the basics of using such tools, I often struggle to quickly locate or identify the right tool for a specific situation. For instance, when I want to add a component to a diagram, I sometimes have to search around to find the exact tool I need. Still, perhaps this is simply part of the learning curve that comes with any design tool.
What problems is the product solving and how is that benefiting you?
I mainly use Lucid chart to draw flow chart as a solutions architect, most of the time design systems and how micro-services integrates with one another. Most of the time, it's much easier to understand the system when you have a diagram.
Lucid feats
What do you like best about the product?
I appreciate how Lucid's visual collaboration suite seamlessly integrates multiple tools like Lucidchart and Lucidspark into a single platform. This creates a centralized, dynamic workspace that moves teams beyond static documents and fosters real-time, visual problem-solving.
What do you dislike about the product?
The pricing structure can be prohibitive for smaller teams or individual users, and the extensive feature set can sometimes feel overwhelming for new users.
What problems is the product solving and how is that benefiting you?
Lucid solves the problem of scattered ideas and misalignment by centralizing collaboration into dynamic, visual documents. This benefits me by replacing long email chains and static files with a single source of truth, making complex concepts clear and accelerating decision-making.
Great for Visual Process Documentation
What do you like best about the product?
I really appreciate how easily sharable and editable the Lucid Visual Collaboration Suite is, allowing multiple parties to collaborate seamlessly within a single app. Additionally, the new AI feature is a standout for me as it can automate the drawing of steps when provided with precise directions, which enhances efficiency and accuracy in documenting processes visually.
What do you dislike about the product?
I find the editing functions somewhat hard to use. There are many buttons and options that I need to switch between, which makes the process cumbersome.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to document processes visually, making them easily sharable and editable for multiple parties, and the AI feature helps create steps efficiently.
Easy AI-Driven Visualization, Needs Multi-Language Support
What do you like best about the product?
I find the Lucid Visual Collaboration Suite's AI features incredibly helpful, especially for someone like me who is new to the platform. This assistance makes building business processes significantly easier and more accessible. Additionally, I appreciate the well-defined menu, which provides plenty of options and clearly represents each shape, allowing me to understand what each signifies. The help guide is another aspect I like as it effectively explains the menu options and various features, enabling me to follow along quite easily. The initial setup was straightforward thanks to the AI and the provided guide, which made the process easy to follow.
What do you dislike about the product?
The tutorial video seemed to be only available in German. It would be beneficial if tutorial videos were available in more languages or featured closed captioning to accommodate non-German speakers.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to model business processes more effectively by visually mapping steps, enhancing understanding, and improving team engagement without overwhelming text. The AI and detailed guide simplify use for newcomers like me.
Intuitive and Easy to Use from the Start
What do you like best about the product?
Intuitive use of elements, as someone who jumped right in, I found it easy to figure out.
What do you dislike about the product?
No major downsides, I did find that when i was connecting the different nodes, that sometimes the lines were hard to control.
What problems is the product solving and how is that benefiting you?
Helps you visualize blocks of code that are otherwise not arranged in a visual format. For mapping customer journey, it helps you to represent different things with shape or color. It helps us by defining what each shape means and reduces friction with an easy UI where each type of element is easy to drag and drop.
Effortless Diagram Sharing via Teams
What do you like best about the product?
Sharing the diagrams using Teams sharing
What do you dislike about the product?
Each team has to be shared individually. Atleast I didn't figure out a way to combine and share
What problems is the product solving and how is that benefiting you?
Auto creation of schema visuals using Salesforce plugin
Exceptional for Visual Collaboration, Minor Navigation Hiccups
What do you like best about the product?
I really appreciate how the Lucid Visual Collaboration Suite serves as a digital whiteboard space, allowing multiple users to collaborate seamlessly at the same time. The feature that allows session leaders to guide participants by having them follow their cursor is incredibly helpful, especially since it lets facilitators guide new users around the platform. This is particularly valuable because we often have several users unfamiliar with Lucid, and having one or two experienced facilitators able to guide them through is essential. Moreover, I like the flexibility offered, where participants can opt to follow the leader or navigate independently. This functionality not only enhances collaboration but also helps in effectively onboarding new users by guiding them through pre-built content for sessions. Overall, it supports our workplace's collaborative needs efficiently, especially for training and project design.
What do you dislike about the product?
I don't like the scrolling mechanics in Lucid Visual Collaboration Suite. The need to use a right-click from the cursor to navigate the space doesn't feel intuitive. Instead, the scroll wheel is set up to zoom in and out rather than to navigate around. I would prefer if the scroll wheel were used for moving around the space rather than zooming, maybe with a different function, like a shift-scroll, for zooming.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite as a digital whiteboard for collaboration, enabling multiple users to work together on projects and design training resources. It facilitates leadership to guide users, making it ideal for training new users and ensuring collaborative project design.
User-Friendly Tool for Seamless Presentations
What do you like best about the product?
I really appreciate Lucid Visual Collaboration Suite's user-friendly interface, which simplifies the experience significantly and doesn't require much technical knowledge to operate. It is excellent for creating charts and ensures that the details remain clear and visible without clumping together, even as more charts are added. Transitioning from PowerPoint, I found that the quality of the outputs in Lucid is superior, as it provides more space for adding multiple charts without reducing the content quality or visibility. Setup was incredibly simple; I just logged in with my Google account, and I had immediate access—a process that was quite straightforward. Overall, Lucid has been a great solution for our presentations, solving previous issues we faced with PowerPoint regarding clarity and capacity when handling detailed chats. I'm very satisfied with how seamlessly and beautifully it allows us to create and manipulate presentations.
What do you dislike about the product?
Nothing at the moment
What problems is the product solving and how is that benefiting you?
I find the product helps create charts efficiently without clutter, maintaining visibility and quality in presentations.
Effortless Team Collaboration with Lucid
What do you like best about the product?
I truly appreciate how easy Lucid Visual Collaboration Suite is to use. This simplicity in use is crucial for our team as it allows us to focus on project planning for software development without spending excessive time learning how to navigate the tool itself. The effortless initial setup adds to its appeal, making it accessible even for those new to such collaborative tools. Additionally, I find the capacity it provides for diagramming and collaborating on issues with team members highly effective. It efficiently addresses our project planning needs without any significant difficulties encountered thus far, even though we have been using it for a month. Its ease of use and effectiveness in solving our specific use case have been noteworthy for our team.
What do you dislike about the product?
Nothing to share as of yet (1 month into using).
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite excellent for diagramming and collaborating with my team, simplifying project planning. It's easy to use, making setup and ongoing work smooth and efficient.
Effortless Process Mapping for Standardized Procedures
What do you like best about the product?
Easy to map out processes to standardize procedures
What do you dislike about the product?
It took me a little while to get used to the features
What problems is the product solving and how is that benefiting you?
Helping us define and standardize procedures
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