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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Monwabisi Shaun M.

exquisite and easy to use.

  • April 17, 2023
  • Review provided by G2

What do you like best about the product?
Generally user-friendly drag and drop functionality
What do you dislike about the product?
I wish there were a mobile version available.
What problems is the product solving and how is that benefiting you?
Collaborative whiteboarding amongst two teams, as well as process mapping for revenue operations.


    Jennifer W.

Flowcharts Made Easy

  • April 17, 2023
  • Review provided by G2

What do you like best about the product?
I loved that the visual I had in my head could be created in this program so easily. I attempted to make what I believed to be a simple, uncomplicated flow chart in other programs, but it was very difficult and time-consuming. Lucidchart is very user-friendly, and I made a few great charts in no time!
What do you dislike about the product?
The only downside of this program was that it was a bit complicated to save or download a project at first glance. Maybe this could be addressed in the future.
What problems is the product solving and how is that benefiting you?
Lucidchart made it easy for me to create a simple, easy-to-follow flowchart for the processes of my business. This is critical as I show this to clients frequently.


    Retail

Great tool for creating diagrams and flowcharts

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to use and have a great variety of symbols and shapes
What do you dislike about the product?
Sometimes it can be a bit tricky when connecting between shapes
What problems is the product solving and how is that benefiting you?
Help you visualise things and map out processes.


    Pedro G.

Lucid Chart schematics and diagram make it easier

  • April 11, 2023
  • Review provided by G2

What do you like best about the product?
Intuitive and easy to the user in terms of navigation and learning process.
What do you dislike about the product?
To the best of my knowledge there is no app available.
What problems is the product solving and how is that benefiting you?
Make diagrams and flowcharts more clear and provide visual inputs


    Insurance

Product ok. Support, pricing, and account management horrible

  • April 10, 2023
  • Review provided by G2

What do you like best about the product?
Decent features for diagrams and charts with the ability to import Visio stencils which is very helpful.
What do you dislike about the product?
Horrible pricing practices. I've been a customer since 2015 at different companies. It all started in 2018 when they doubled their prices. Since then, they don't have a customer-first mindset. It's about getting as much money from a contract as possible rather than addressing customers' needs and concerns. The product is not bad, but Miro is way ahead of their game with respect to collaboration and user interface. I'm working on moving from Lucid to Miro now for our company, and I will stay away from Lucid as much as possible.
What problems is the product solving and how is that benefiting you?
It has good diagram capabilities as well as a decent number of integrations including Confluence, Jira, Slack, and others.


    Jhonny C.

Simple usage.

  • April 10, 2023
  • Review provided by G2

What do you like best about the product?
I like templates, shapes and all predefined categories.
What do you dislike about the product?
The no dark mode, no task automation no ai assitant.
What problems is the product solving and how is that benefiting you?
For making ERDs, Class Diagrams, Flow charts, entityies diagrams, etc.


    Joe S.

Better than ever

  • April 10, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use is the best feature. Selecting from existing templates quickly and then building those templates out with the duplicate function is intitative. Compared to base functions in Microsoft, this product stands alone.
What do you dislike about the product?
For someone that will only occasionally need to use a program like this for work, the cost is something that I will need to factor in when deciding whether it is worth purchasing a month's subscription at a time.
What problems is the product solving and how is that benefiting you?
The speed at which I can create process maps from the templates is impressive. It allows me to work these through with customers in real-time vs. my old way: writing everything down by hand and transferring it to a computer program later.


    Management Consulting

Lucid is a MUST HAVE for architectural diagrams!

  • April 10, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is a must-have for anyone building architecture diagrams! I have yet to find a comparable tool that balances ease/features/value. Some great things about it:
- Everything you need icon-wise for creating diagrams for any cloud or on-premise platform
- Easy to use (mostly)
- Feature-packed
- Even the free version is pretty amazing!
What do you dislike about the product?
- Occasionally the tool gets a mind of its own. It loves to draw connector lines, even when sometimes you don't want them. I find that sometimes I try to resize icons and things, but the tool thinks I'm trying to draw a connector line. It can be a bit finicky in that way.
- I find that Lucidchart crashes on occasion when I'm using it. It will freeze up, and it can be super frusterating when that happens. Luckily, however, it auto-saves as you work, so you don't have to worry about losing the progress you have made.
What problems is the product solving and how is that benefiting you?
In my job I need to create MANY different architectural diagrams. They also are not specific to a single cloud provider. Lucidchart is super-helpful by always having a massively comprehensive amount of built-in icons for everything that I need, and they are kept up to date for me. In addition, it is helpful for co-developing architecture diagrams with experts from different niche's of the technology stack.


    Amanda C.

Lucidchart is fantastic - best collaboration tool

  • April 10, 2023
  • Review provided by G2

What do you like best about the product?
It's intuitive, easy to use, collaborative, and is a super helpful way to visualize important ideas and convey them to clients and coworkers.
What do you dislike about the product?
Not much, really. Would only suggest for there to be to have a folder to organize documents? That may already exist, though!
What problems is the product solving and how is that benefiting you?
Diagramming customer and product workflows, and collaborating virtually with remote colleagues. It helps me to get ideas out of my head and onto "paper." It is much more effective to convey something visually as opposed to speaking about it out loud.


    Jared R.

Lucid is the best collaborative diagramming tool out there

  • April 05, 2023
  • Review provided by G2

What do you like best about the product?
My favorite things about Lucidchart are:
1. A massive, easy-to-use feature set;
2. Excellent templates that speed up the time to value;
3. Object and icon libraries that make it easy to build clean and consistent diagrams.
What do you dislike about the product?
I don't have huge complaints about Lucidchart. My least favorite part of the tool is that it lacks the ability to snap lines to anywhere but the center of the edge of an object. This forces me to have to eye-ball certain multi-connection objects, and I'd rather not.
What problems is the product solving and how is that benefiting you?
Lucid is enabling us to discuss challenges and processes visually. It creates a collaborative platform and document repository where stakeholders can go to get the information more reliably than asking one-off questions about our business processes.