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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Shivansh K.

Amazingly accessible and easy to use tool

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
LucidChart is a very well-crafted and easy to use tool for creating flowcharts, diagrams, etc. Everything is so easily present on your fingerprints, also feels like a really light tool even though contains multiple functionalities.
What do you dislike about the product?
There's not really anything to dislike about lucidChart, but yeah, it can be integrated with google emails, or login UI can be made more simple.
What problems is the product solving and how is that benefiting you?
Lots of functions provided by lucidchart on the go..


    Elie M.

great for diagramming processes and collaboration

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
-ease of use
-great templates to get started
-collaboration made easy
-variety of export options available with various integrations
What do you dislike about the product?
-when you get started can be a little overwhelming because of the many features
What problems is the product solving and how is that benefiting you?
-process flowchart documentation


    Faith M.

Everything in one place, available for everyone to edit.

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
I love that it shows the processes of things. When creating charts, all tools are not hard to find and have definitions when you hover over them.
What do you dislike about the product?
Everything's great so far - everything easy to find and navigate.
What problems is the product solving and how is that benefiting you?
It gives more insight to the processes of our company. It allows for individuals to see how things are usually done and any room for improvement.


    Dee H.

Great for mapping out

  • March 05, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is intuitive and user-friendly. It is helpful when mapping out business processes, designing solutions, and communicating with collaborators. The new(ish) Salesforce Shape Library helps me build, customize, and reuse diagrams quickly.
What do you dislike about the product?
I find the education/documentation pieces lacking - I wish more resources were available for users to learn how to use Lucidchart. This is not a huge deal, but having spellcheck capabilities will be great!
What problems is the product solving and how is that benefiting you?
There is no good way to document Salesforce Flows without charts since the logic can be complex. Lucidchart solved that for me. I used Lucidchart to map out every process and workflow in the WF/Process to Flow migration project.


    Alex C.

The best diagramming tool

  • March 05, 2023
  • Review provided by G2

What do you like best about the product?
I love Lucidspark for its ease of use and versatility. Setting up a board is very intuitive, while sharing links with new team members allows them to get up to speed quickly. The user-friendly forms and options allow us to get straight to work, which I really appreciate as we can quickly create product personas and JTBD frameworks, as well as co-facilitate various functions such as strategic board meetings, brand strategy workshops or vision timeframes. An outstanding feature that always impresses me about this platform is the possibility to add as many canvas sizes as you like, which allows users like me to easily merge multiple visualisations by simply zooming in or out as needed.
What do you dislike about the product?
I appreciate Lucidspark's efforts to simplify more complex tasks, but I think they could benefit from incorporating pop-up functionality on each sticky note to provide more information when needed. For work that requires more contextualisation and deals with policy, management, or process, an easy way to access this additional data is needed to make the work easier.
What problems is the product solving and how is that benefiting you?
Lucidspark provides me with a helpful way to organise my thoughts and ideas. With its capabilities, I'm able to use visuals such as flowcharts, maps or diagrams when presenting concepts and procedures both internally and externally, which has resulted in improved understanding for everyone involved.


    Rachel S.

Outstanding UI, collaboration and scalability.

  • March 04, 2023
  • Review provided by G2

What do you like best about the product?
I love Lucidspark for its accuracy, remarkable features and extensibility in both collaboration and user interface design. Their integration with Slack is personally incredibly convenient - by automatically saving connections from the platform, I'm better able to keep my work safe without worrying about losing it. In addition, their sticky notes feature provides a way to enhance our product within program increments, while further minimising document travel through comments provided directly in the project space, rather than using lengthy email conversation threads that slow down overall productivity by taking more time than necessary to organise tasks between team members.
What do you dislike about the product?
I find the existing templates in Lucidspark lacking as they do not offer enough customisation or leave out important elements. There is also an adjustment period to using this software, which can take some time and effort to get your head around. However, for those willing to put up with the initial challenges, it offers plenty of forgiveness, which ultimately makes life easier.
What problems is the product solving and how is that benefiting you?
Lucidspark solves the problem of facilitating effective remote brainstorming. Through its simple technology, it provides a number of benefits to me personally - I'm able to run efficient and productive sessions while generating new ideas without having to be face-to-face with my colleagues.


    Prathap K.

Best tool for ideation with across teams

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
This software is incredibly user-friendly, with a drag-and-drop interface that makes it easy to create presentations with minimal effort.
What do you dislike about the product?
As per my knowledge, the Lucidspark does not have any desktop apps
What problems is the product solving and how is that benefiting you?
It is designed to make it easy to quickly create stunning visuals that engage audiences and drive results, It also offers a wide range of features, including the ability to embed videos, images, and other media


    Rich H.

LucidChart: Making my lif easier!

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart has been an invaluable tool for me, both professionally and personally.
Some of my favorite features include the following:

- The ease and ability to create diagrams, charts, presentations, etc.
- Sharing diagrams with team members and others outside of my team
- The innovative functionality like using data in charts, brainstorming & mind mapping, Org charts, etc.
- The extensive collection of sample templates
- Many options to configure each diagram
- Ability to create slides for presentations
- Easy-to-use export function
- I love the containers and smart objects
- Chart status (draft, approved
Overall, Lucidchart combines the functionality of multiple software packages in one place, making it my one of my top go-to software tools. Additionally, the software's cloud-based platform allows me to access it from anywhere, replacing at least five or six other software packages that I used in the past.
What do you dislike about the product?
Lucidchart is a great software that could be even better with improvements to an area that drives me crazy! I love the folders that allow me to organize my charts, but I struggle to see the folder information when I am in a specific chart. I have a set of charts that I use for many clients, customizing each chart to the specific needs of that client. This results in many charts of the same name in different folders. When multiple charts are open in separate tabs with the same name, it is difficult to see which folder each chart belongs to.
What problems is the product solving and how is that benefiting you?
- Sharing diagrams and charts with team members and others
- Combining the ability to chart solutions and present the charts in a meeting without having to export to a slide share tool
- Simple place to take notes and record ideas quickly
- It is in the cloud so I can get to my charts, diagrams, and presentations for any device!


    Betty-Jo T.

Old school meets new school

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
The post-it notes are my favorite feature.
It brings back memories of in person brainstorming sessions.
It's easy to navigate.
What do you dislike about the product?
Has a lot of similar features to Lucidcharts. So there isn't a lot to dislike as this is user friendly.
I did not get a chance to use the breakout session feature.
What problems is the product solving and how is that benefiting you?
Helps navigate the roadblocks and provides tools for group solutioning.


    Chris S.

Easy to use with powerful results

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
How easy it is to use and manipulate the process maps.
What do you dislike about the product?
I do not have any complaints. I did not run into obstacles I found problematic.
What problems is the product solving and how is that benefiting you?
I work in process analysis and mapping in a University's Integrated Marketing department. Lucidchart allowed me to easily map out processes and align with others on the steps.