Lucid
Lucid SoftwareExternal reviews
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Has most features I saw in MS Visio
What do you like best about the product?
It is drag and drop as we see in MS Visio. Very clean and easy to create the diagrams during meeting and to share quickly to participate in the updating the diagram.
What do you dislike about the product?
I have used it for less than a month so I might need some more time to understand the application better. One of the things, I miss is Autofit to diagram feature in MS Visio.
What problems is the product solving and how is that benefiting you?
Sharing with others to collaborate
Best Visual Collaboration Tool
What do you like best about the product?
I can easily share my build flowcharts with different key stakeholders. My developer team and my clients equally. The collaborative feature makes the product stand out.
What do you dislike about the product?
Although I have used the product for more than half a dozen of assignments, didn't find anything that I disliked
What problems is the product solving and how is that benefiting you?
When we design the solution for our customer, visual representation of design and data flow plays a key role. Lucidchart helps to solve this problem to the best possible extent.
Easy process mapping
What do you like best about the product?
It's accessibility - being able to log in on any web browser rather than download software
What do you dislike about the product?
Sometimes the arrows on the process maps do not line up and can be fiddly.
What problems is the product solving and how is that benefiting you?
Helping to clarify business processes and problem solve.
Powerful ER Diagraming tool
What do you like best about the product?
The query to pull the ER Diagram from SQL, and the versatility to include in your diagram whichever tool you want.
What do you dislike about the product?
Sometimes the Shapes pannel display bugs out and shows fully blank. Its nothing major, you just need to relog in.
What problems is the product solving and how is that benefiting you?
The ER Diagraming tool is super powerful and saved us a lot of time.
For a paid software, you can get a lot out of the free version.
What do you like best about the product?
The efficiency and effectiveness of the web app. Practically every graph, chart, module, or diagram that you can think of has a template. It cuts the time in half. One thing I admire the most is that even in the free version you can still access a lot of templates. This is done so effectively to the point that it made me want to become a monthly subscriber. When I have SQL diagrams or flowcharts to do, the templates really help the inspiration to flow(in the sense that I know how to arrange the blocks) and It has also cut my working time tremendously. The drag-and-drop objects in the menu make constructing a diagram so satisfying. Unlike other online diagram builders (free and paid) the UI is not glitchy and the preset shapes are neat giving diagrams a more cohesive look. The guidelines are so detailed that you can have perfectly sized boxes and line spacing every time without using copy and paste.
As if it couldn't get any better the website has articles that talk about literally every template the company offers. Not only do they talk about the template but It also educates users on what the diagram they want to make is, what each element(preset shapes, lines, words) represents, and how to use it. Additionally, to make the template easier to find hyperlinks are conveniently located on the page to start editing.
NO ADs, this is arguably one of the best things about the LucidChart web app; I have not seen a single AD yet. Normally you'd expect that a web app that is offering you some limited service would have at least one Ad squeezed into the page, well this has not been the case for me. I love that.
As if it couldn't get any better the website has articles that talk about literally every template the company offers. Not only do they talk about the template but It also educates users on what the diagram they want to make is, what each element(preset shapes, lines, words) represents, and how to use it. Additionally, to make the template easier to find hyperlinks are conveniently located on the page to start editing.
NO ADs, this is arguably one of the best things about the LucidChart web app; I have not seen a single AD yet. Normally you'd expect that a web app that is offering you some limited service would have at least one Ad squeezed into the page, well this has not been the case for me. I love that.
What do you dislike about the product?
Although I haven't had a reason to contact the LucidChart, support team, it took me a while to not only find the Support button but to find a form or chat icon to be able to chat with someone concerning an issue/ fill out a form to be later contacted. Normally, most websites have their Logos with hyperlinks to take you back to the home screen but surprisingly this wasn't the case for LucidChart.
What problems is the product solving and how is that benefiting you?
Making diagramming easy, integrative, collaborative, and, accessible is one of the main things I look for when it comes to software & web apps like Lucid. I can confidently say that Lucid has delivered; I always appreciate the fact that LucidChart users not only collaborate on drawings but integrate them into other Cloud apps such as Google Docs. It has made it so easy for me to do work with my colleagues while on the app. We can chat, we can edit, and we can import and export all in one app which makes it much easier to hyperfocus rather than being in and out of different apps.
Useful every single day
What do you like best about the product?
Lucidchart has a lot of engineering-focused features. I recently have enjoyed using the data import for ERD diagrams, where we can pull the schema from our postgresql database and Lucid will automatically generate ERD diagrams based on this. Including keys, field types, and names.
What do you dislike about the product?
I really couldn't say I "dislike" anything about Lucidchart. I just have hopes that they will continue to add more features.
What problems is the product solving and how is that benefiting you?
Planning out technical projects by diagramming our microservices architecture. It's an extremely useful tool when working in a distributed system where there are multiple methods of communication between services.
Lucid is easy to use and it does it all!
What do you like best about the product?
Lucid is quick and intuitive whether you're process mapping, brainstorming, or sharing ideas. No first pass is perfect and Lucid is easy to edit and adjust.
What do you dislike about the product?
My only wish for Lucid products is that you could take a sticky note discussion in LucidSpark and convert it over to a process flow in Lucid with one click.
What problems is the product solving and how is that benefiting you?
We are trying to review all our internal processes and get them documented to standardize our operations. Lucid has made that easy to build and review.
Such a User Friendly and Effective Tool
What do you like best about the product?
Lucidchart makes designing workflows and collaborating across teams so easy. It is very user-friendly, and does not have a steep learning curve which helps adoption between both technical and non-technical users a breeze. I love how much functionality it offers across so many different projects.
What do you dislike about the product?
Sometimes the UI can be touchy and it takes a little time to get used to working within the tool and finding your groove. But once you know how to navigate everything, few flaws are left to complain about!
What problems is the product solving and how is that benefiting you?
We design processes to improve the customer experience and ensure that every touch point is well documented. Using Lucidchart we can host all of these processes in one place and easily share them with different teams or departments to make sure everyone is aligned.
Great end to end experience with ease of sending to others
What do you like best about the product?
We utilized this for creating org charts and found the experience to be significantly easier than our use of Microsoft Visio or other MS products. The ability to share the creation across the team as we made it was also beneficial. We didn't have the opportunity to test other features, but really loved the collaborative nature of the product
What do you dislike about the product?
Exportation of the charts without using Lucidspark's proprietary format was a bit difficult - this made it hard to share across the enterprise to those not using the subscription.
What problems is the product solving and how is that benefiting you?
Lucidspark made it easier for us to live to collaborate on visual products that would have been difficult to pull together on other platforms, even with file-sharing capabilites such as Box.
Super User Friendly visualization tool
What do you like best about the product?
Super quick to learn and definitely a no-brainer if you want to visualize processes/decision-making authorizations.
Easy to adjust and share with the team if needed!
Easy to adjust and share with the team if needed!
What do you dislike about the product?
I wish there was some sort of smaller plan also!
I only use it a couple times per year, the value definitely covers the monthly subscription costs, but it would be nice to have some smaller plans, as the projects I run are simple.
I only use it a couple times per year, the value definitely covers the monthly subscription costs, but it would be nice to have some smaller plans, as the projects I run are simple.
What problems is the product solving and how is that benefiting you?
Visualizing our various call flows, this helped our front desk to better understand why customer ended up being frustrated as they could now see how people would flow around in the various call queues.
I also keep our Org Charts in here, once someone moves on or steps up, 15 second job to change, export to PDF and inform the team!
I also keep our Org Charts in here, once someone moves on or steps up, 15 second job to change, export to PDF and inform the team!
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