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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Kumar A.

Lucid Charts: Easy and Comprehensive Visualization for your Architecture

  • February 06, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and versatile options to use different software components/images.
Easy export options for the created diagrams.
Easy feature to embed in confluence and other sources.
What do you dislike about the product?
Hard to give RBAC-level control for different diagrams within team.
What problems is the product solving and how is that benefiting you?
Documenting complex architecture components and various business flows and related diagrams. It also helps write different phases for evolving architecture in form of architecture diagrams and related changes in each phase. The ability to easily embedthese diagrams in tools like confluence is a big plus in making the wiki tools very effective.


    Albert S.

Lucidchart for process charting

  • February 04, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is a great tool for creating diagrams and flowcharts. The user interface is clean and easy to use, and the resulting diagrams look professional and polished. Overall, Lucidchart is a great choice for anyone looking for a powerful and easy-to-use diagramming tool.
What do you dislike about the product?
The only downside is that Lucidchart is not free - you'll need to sign up for a paid account to be able to save and share your diagrams.
What problems is the product solving and how is that benefiting you?
Lucidchart is a visual workspace that helps you think, work, and communicate more effectively. With Lucidchart, all your ideas and processes are right where you need them—across devices and platforms from anywhere in the world. And because Lucidchart is easy to use, you can focus on what you're trying to achieve, not on how to use the tool. That means you can get your work done faster and better.


    Josh J.

Lucid chart helped me 4X my income

  • February 03, 2023
  • Review provided by G2

What do you like best about the product?
"A picture is worth a thousand words." In my case, that's meant the difference between just getting by and substantially changing my income and my contribution to my organization. All by being able to tell a story using this tool. I had used PowerPoints in the past for diagramming and process depiction but Lucidchart opened a new realm and ease of interaction that was warmly received by my next few opportunities. My personal reputation carries almost as much reputation now as "Josh's LucidCharts." Almost... we'll get there
What do you dislike about the product?
The web browser hasn't figured out how to implement spell check into the text reader. What's silly is that the mobile app for iOS does but the desktop does not. That's my number 1 request
What problems is the product solving and how is that benefiting you?
People are visual learners. Sometimes, a PowerPoint and a spreadsheet just are not enough to tell the whole story. But when layered and oriented relative to the different parts or teams or products, suddenly my entire audience feels included and knows exactly what message I am trying to convey.


    Dana F.

very intuitive and friendly tool

  • February 02, 2023
  • Review provided by G2

What do you like best about the product?
Lucichart is very user friendly and intuitive tool
What do you dislike about the product?
without proper licensing it's not possible to have all features available
What problems is the product solving and how is that benefiting you?
document business processes and capture client requirement in diagrams and workflows


    Sunil P.

Very nice tool for collaboration of task in nice graphical way.

  • February 02, 2023
  • Review provided by G2

What do you like best about the product?
Flowchart creation, flowchart support, and content in diagramatical way. lucidspark helped me with a presentation to the management and data flow diagrams for the product.
What do you dislike about the product?
It can improve in the performance of the browser CPU and also improvise by providing recommendations or templates for data flow diagrams by default so that time improvisation can happen.
What problems is the product solving and how is that benefiting you?
Data flow Diagrams
Technical writing


    Paul F.

Powerful, flexible, collaborative Visio-butt kicker

  • February 01, 2023
  • Review provided by G2

What do you like best about the product?
I especially love the collaborative features of Lucidchart! The ability for me to work together with others in the cloud without passing diagrams around is huge.
I also love the ability to search for different icons and graphics across the internet.
What do you dislike about the product?
I do a lot of Azure cloud architecture diagrams and it surprises me when I find standard Azure services not having an icon already available in Lucid. It would be great if there was a tighter integration with Microsoft to make sure that there is always an icon available for all the Azure services.
What problems is the product solving and how is that benefiting you?
Besides data platform architecture diagrams, Lucidchart also is helping me build out multi-stream process workflow diagrams. Lucidchart makes it super easy to quickly create new swimlanes.


    Computer Software

Easy to use and versatile for different scenarios

  • February 01, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to get started by dragging and dropping the shapes and connectors you want to use.
What do you dislike about the product?
It's a bit daunting to find the right settings to customize your shapes after getting started.
What problems is the product solving and how is that benefiting you?
It is what I use to draw flowcharts and show user journeys.


    Honey F.

Great tool!

  • February 01, 2023
  • Review provided by G2

What do you like best about the product?
The ease of getting started. The template shapes and icons.
What do you dislike about the product?
Stickies are not reshapeable. I'd like to use them as a rectangle to put my chart titles in. Sometimes the grab is too sensitive.
What problems is the product solving and how is that benefiting you?
Mapping intricate ETL processes


    Bob E.

Lucidchart is as good as any charting solution I've used, high recommended

  • January 31, 2023
  • Review provided by G2

What do you like best about the product?
I remember early versions of charting software were pretty poor at connecting shapes and arranging them as you wanted. Initially, when using Lucidchart, I was surprised at how well it all worked for being a web-based tool. I spent most of my time with charting applications before Lucid chart using Visio. While it's a solid product, I'm always happy to start a new job and see that I have Lucid available to me. The software does everything we need to document our company's enterprise software.
What do you dislike about the product?
There seem to be many features baked into the product that I feel like I could be using, but I end up mainly just using the basic functionality. It seems like many diagrams exist at my company that could be useful, but for whatever reason, I don't have access to them. Perhaps increased discoverability of charts within a company would be helpful.
What problems is the product solving and how is that benefiting you?
We use Lucidchart to document the bounded contexts of our enterprise software. We have a microservices architecture and use Lucid to show the dependencies and dataflow between the services that make up our solutions.


    Kelsey A.

Great for mock ups

  • January 31, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is great for mocking up workflows, website pages, and so much more.
What do you dislike about the product?
Lucidchart has so many great features it's easy to use and figure out, I have no complaints
What problems is the product solving and how is that benefiting you?
We use lucidchart for workflows and application wireframes