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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,725 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Anastasia C.

Powerful Templates, But AI Needs Improvement

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate using the Lucid Visual Collaboration Suite for its variety of templates that make creating flowcharts for my work efficient. The professional quality of the diagrams I produce is excellent, and I find the selection and diversity of templates highly beneficial in meeting my various needs. Additionally, the AI tool is one of the features I find most helpful when working with these templates and creating diagrams. The initial setup of the Lucid Visual Collaboration Suite was super easy for me, ensuring I could start working on my projects without any hitches.
What do you dislike about the product?
I dislike that the AI in Lucid Visual Collaboration Suite often doesn't understand my needs, particularly when it comes to adapting to the type of diagram I want to create. This issue is significant enough that I find myself switching to Miro instead.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to create professional flowcharts and diagrams with helpful templates, though the AI tool often struggles with adapting to specific diagram types.


    Kanchana G.

Great

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Lucid makes it extremely easy to visualize complex ideas. I like how quickly I can create flowcharts and diagrams, collaborate in real time, and keep everything organized in one place.
What do you dislike about the product?
Occasionally the interface feels a bit crowded, especially with many tools on the screen. It would be helpful if customization or simplified views were more prominent.
What problems is the product solving and how is that benefiting you?
Lucid solves the problem of unclear or scattered information. By centralizing diagrams, flowcharts, and documentation, it helps my team work faster and reduces errors. Visualizing steps and dependencies makes projects far easier to understand and execute.


    Ross P.

Lucid Visual Collaboration Suite: Streamline DFM with Powerful Visualization and Workflow Automation

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
The main aspect that I like about Lucid Visual Collaboration Suite (Lucidchart) is how I am able to visualize and develop design for manufacturability (DFM) which reduce operations cost and time through workflow automation.
What do you dislike about the product?
Limited reporting and analytics tools is the only slight issue that I used to experience when I was a new user before integrating with external tools.
What problems is the product solving and how is that benefiting you?
Electronics manufacturing process optimization with Lucid help improve efficiency and eradicate waste in my organization.


    Consulting

Empowers Team Collaboration with Intuitive Design

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
It enables our small team to collaboratively plan, design, and build processes and solutions in an intuitive environment, that is easy to implement and integrate.
What do you dislike about the product?
Like any platform introduced to staff, there is an initial learning curve for new users. Additionally, depending on the size of the organisation and how much it is used, it can become costly for smaller organisations.
What problems is the product solving and how is that benefiting you?
This tool offers teams a visual workspace where they can brainstorm, plan, and document and map their work, processes and systems, which greatly enhances collaboration between different departments, locations and between organisation and customer. By transforming complex processes, systems, and data into clear diagrams and workflows, it helps minimise miscommunication, and can also bridges the gap between creative thinking and structured execution.


    Sophy M.

A Game-Changer for Remote Team Collaboration

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the Lucid Visual Collaboration Suite for its effectiveness in real-time collaboration, which fits perfectly with my remote working setup. This real-time collaboration capability is crucial in bridging the gap of miscommunication and allows the team to agree on the desired prototype easily, enhancing our workflow and team synergy. I also value its ability to integrate seamlessly with other applications, such as Slack and Google Drive, which streamlines my workflow immensely. These integrations ensure that my visuals and other work outputs fit smoothly into my existing processes without disruptions, thus boosting my productivity. Overall, Lucid Visual Collaboration Suite stands out as an interactive and effective collaborative tool that aligns well with modern remote work requirements.
What do you dislike about the product?
Most features required a paid subscription, which is quite expensive.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to solve miscommunication issues by allowing real-time collaboration and integration with other applications like Slack, fitting visuals seamlessly into workflows.


    Financial Services

Intuitive Delay Analysis Templates, But Some Template Quirks

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Love that it has delay analysis templates! It is incredibly difficult to find a public program that supports this kind of visualization, and Lucid does it very clearly. Suite was easy to use, didn't require a lot of time/effort to learn, and the tools were intuitive.
What do you dislike about the product?
Some of the elements of the table/graph templates seem buggy, but they just require you to interact with them in a very specific way. It was hard to catch on at first, and took me revisiting the project to finally understand how it wanted me to edit & move things.
What problems is the product solving and how is that benefiting you?
It has a wide variety of diagramming templates you can't find anywhere else. The delay analysis diagram provides visualized data, which is much easier for my coworkers to digest in a presentation than just reading a list of timelines. It also helped them understand the gravity of the situation - when you can see those delays in a physical form, it has a much larger impact on the audience. Without Suite, I would have had to settle for a text-heavy presentation that was less impactful and didn't actual show what I wanted to show. Our leadership team also uses it to design our org charts, which have also been consistently clear & helpful!


    Sebastian G.

User-Friendly and Versatile for Visual Projects

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I find the Lucid Visual Collaboration Suite incredibly user-friendly, making it easy to create UML diagrams with ease. Its compatibility with mobile devices adds a layer of versatility that I really appreciate, allowing me to work seamlessly across different platforms. Additionally, the initial setup process was very straightforward, which made getting started with the software a breeze. Overall, my experience has been positive, as the software has worked perfectly for my needs so far.
What do you dislike about the product?
I like it so far
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite user-friendly and straightforward, making diagram creation easy. Its mobile compatibility adds versatility, and initial setup is hassle-free. It's been perfect for my needs during my certification course.


    Arts and Crafts

Intuitive and Collaborative Tool That Sparks Creativity

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I have just started exploring with this and am very pleasantly surprised at how easy it is to use. I have explored the flow chart feature as a way of capturing workflow and also for organising ideas and work structure breakdowns. The templates make this really easy. I particularly like the ability to brainstorm as a group using the post it notes - I can see that this is something that we will definitely continue to use. The interface was really intuitive for a creative team and we enjoyed using the software.
What do you dislike about the product?
The three document limit on the free subscription is not very generous - as a small team in a micro business - we are finding software are escalating hugely making much software inaccessible.
What problems is the product solving and how is that benefiting you?
Collaborative whiteboard


    Allison G.

Effortless Diagrams with Seamless Data Linking

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I love the Lucid Visual Collaboration Suite for its clear layout and ease of use, which significantly enhances my ability to create effective charts and diagrams for staff training. The wide range of designs and visuals available makes it versatile and adaptable to various training scenarios. The suite's capability to link diagrams directly to data sources is a powerful feature that enhances the utility and dynamism of my diagrams, making them more informative and interactive. Furthermore, the initial setup was very straightforward, allowing me to get started without hassle. I find its template creation functionality especially valuable since it saves me considerable time that I would otherwise spend crafting them myself. Overall, I am highly satisfied with how these features collectively streamline my workflow, and I would confidently rate my likelihood to recommend the Lucid Visual Collaboration Suite as a 10.
What do you dislike about the product?
It doesn't seem as good at brainstorming as some apps.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create templates quickly, link diagrams to data sources, and utilize a wide range of designs, saving me time and enriching training efficiency.


    Marvin L.

Effortless Collaboration and User-Friendly for All

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Being able to collaborate with my co-workers, is easy to use with non-technical users.
What do you dislike about the product?
So far, I think the AI part is not ready, when you write a prompt most of the time it won't give you what you want.
What problems is the product solving and how is that benefiting you?
We work in software development and sometimes the topic might get very complex, therefore we need a tool to lower the complexity of the topic, since we need to present this to non-technical employees. And when we are in a rush it good to be able to collaborate with other people.