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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,543 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Government Relations

Great SaaS diagraming tool that fits well with security posture.

  • October 07, 2022
  • Review provided by G2

What do you like best about the product?
Easy importing of vendor stencils and easy accessibility to shapes.
What do you dislike about the product?
The connection of lines can sometimes be difficult to master at first.
What problems is the product solving and how is that benefiting you?
We use contractors to fill many of our roles and this helps us avoid the installation extra software packages on "untrusted" devices.


    Amal H.

Creating diagrams, flowcharts and technical graphs for cloud architecture.

  • October 06, 2022
  • Review provided by G2

What do you like best about the product?
With Lucidchart, you can create professional-looking diagrams directly in your browser. I can almost always find all I need in this tool's extensive library of configurations and diagram elements. The ability of Lucidchart to automate small interactions and reduce the number of required clicks makes it useful for even the most fundamental diagrams. It has enabled me to create highly complex flowcharts that are always professional-looking.
What do you dislike about the product?
It can be annoying that I require a login from anyone who wishes to view the live diagram I provide and collaborate via chat on developing it, as some of our cloud consultants didn't have a Lucidchart account.
What problems is the product solving and how is that benefiting you?
My colleagues and I have used Lucidchart to design flowcharts/cloud architecture graphs and collaborate on process/project planning to organize our workflow more efficiently and establish project priorities. Capability to draw diagrams quickly and accurately with minimal technical training. Prompts and object customization options facilitate displaying the appropriate data to a large audience. Due to Lucidchart, all of our projects were completed on time.


    Nathan S.

A practical and straightforward resource.

  • October 06, 2022
  • Review provided by G2

What do you like best about the product?
I like LucidSpark because it allows you to easily create arrows between containers without worrying about crossing. You also have complete control over the sheet's visibility, accessibility, and functionality. In addition, you can modify various settings to tailor the sheet precisely to your needs. I appreciate that you can quickly create new processes by copying existing ones from the history function.
What do you dislike about the product?
I don't like that Lucidchart is hard to switch between canvases, the bottom display minimap is tough to understand, and neither the arrow keys nor click-and-drag feature is useful. Plus, when working on a giant canvas or presenting my screen to a group, using the minimap becomes a real pain.
What problems is the product solving and how is that benefiting you?
The problem with Lucidspark is that it's hard to know what features are available and how to use them. The interface is not as intuitive as it could be, and the website tutorials don't help much. Another issue is that some features seem more aimed at individual users than team collaboration.


    Lindsey M.

Designing flowcharts would be difficult without Lucidchart.

  • October 05, 2022
  • Review provided by G2

What do you like best about the product?
Lucidchart was designed to fulfill users' needs, making it easy to use and learn. I can create workplace flowcharts and other process diagrams with ease. My favorite feature is the ability to modify the connection history while maintaining its integrity as a process is rearranged. Since PowerPoint is such a powerful program, I assumed that creating a flowchart with it would be simple. However, when I attempted to restructure the procedure, complications arose, but Lucidchart proved the optimal solution.
What do you dislike about the product?
One aspect of Lucidchart that I dislike is the system of charging for collaboration licenses, which could be inconsistent. Regarding the software itself, I have found nothing that I dislike.
What problems is the product solving and how is that benefiting you?
To better manage my team, I am improving our internal processes. Using flowcharts, we were able to quickly create and define a process for managing client communications, developing relationships, and closing deals with the assistance of Lucidchart. The entire sales and brand recognition process becomes more transparent, which is an enormous advantage. Multiple points of contact with a client can lead to confusion, but if you have a system in place, you can effectively manage the various channels of communication with the client.


    Sarah A. F.

Lucidchart: An excellent tool at an affordable price

  • October 05, 2022
  • Review provided by G2

What do you like best about the product?
Lucidchart is an incredibly versatile tool that can be used for various purposes. I particularly appreciate how user-friendly it is - even if you're unfamiliar with mind mapping or flowcharting, the software makes it easy to create professional-looking diagrams. Additionally, I love Lucidchart's collaboration - working on projects with team members in real-time is a huge time saver!
What do you dislike about the product?
I dislike Lucidchart because the software only provides a sketch on graph paper. Connecting objects using associations can be difficult if the objects are not precisely where the software believes they should be. When saving a diagram as a PDF or image, there may also be subtle modifications.
What problems is the product solving and how is that benefiting you?
Lucidchart is a diagramming tool that helps you visualize your computer code. It offers professional templates that are simple to use and make it easy to create flowcharts and other diagrams, such as data flow. This saves you time and makes it easy to understand your code.


    Sachin S.

Best Virtual Whiteboard

  • October 05, 2022
  • Review provided by G2

What do you like best about the product?
It has the various features like Real-time collaboration. Frames to contain individual discussions or themes within a board. Easy to use for everyone. Great tool for presenting the information.
What do you dislike about the product?
Allow for better integration to other cloud services. There should be pricing options for individual usage with sharing but not collaboration. Doesn't have screen sharing, audio call & video call.
What problems is the product solving and how is that benefiting you?
By Lucidspark I'm presenting the information to my orgainasation. Making customer journey diagram for my clients. The platform is used across different departments in my organisation for design expertise and helps in sorting out creative blocks, client needs, and user research synthesis. Templates and different tools provided in the same are being utilised for user-friendly client presentations as well.


    Kenneth P. L.

Creating charts for workflows/goals/processes.

  • October 04, 2022
  • Review provided by G2

What do you like best about the product?
I appreciate using Lucidchart due to its intuitive interface. Each component is placed precisely where it should be for optimal efficiency. Since the learning curve is minimal, non-technical coworkers should be able to utilize it effectively. I like that rather than receiving comments via email from coworkers and business partners; we can provide collaborative feedback directly on the diagrams themselves. In addition, files can be easily organized, and standard templates can be utilized for various designs with little effort.
What do you dislike about the product?
I cannot save a set of shapes that I can reuse across multiple documents and charts.
What problems is the product solving and how is that benefiting you?
We utilize LucidCharts' entity diagram, state diagram, and organizational chart tools to visualize departmental objectives, processes, and workflows. Without these components, our management procedures would be deficient. Because of this, we can collaborate with our consultants on design projects using LucidCharts. All have greatly appreciated the ability to view and provide feedback on our designs in real time.


    Leslie L.

Great for what we need and makes it easy to work together

  • October 04, 2022
  • Review provided by G2

What do you like best about the product?
Lucidchart is the most excellent charting application I've always used. It is highly user-friendly and packed with possibilities. When I initially began using it, I created pretty basic charts. But after seeing what my crew has made, I am blown away. We have created stunning charts that demonstrate the excellence of our networks.
What do you dislike about the product?
It wasn't easy to share the array. When several tabs are active, the board takes longer to load. When using "incognito mode," the website loads significantly faster.
What problems is the product solving and how is that benefiting you?
I focus on planning how various organizations arrange and connect digital material. It enables me to anticipate future issues and make the necessary adjustments.


    Joseph D.

Lucidchart is an intelligent and user-friendly program that is simple to use.

  • October 04, 2022
  • Review provided by G2

What do you like best about the product?
A Lucidchart is an excellent tool for creating all kinds of diagrams. The best thing about Lucidchart is that it makes creating diagrams very easy. The user interface is simple, but at the same time, it offers a lot of options for customizing your charts. You can use pre-defined templates or create your own from scratch, which gives you a lot of flexibility in terms of design. Lucidchart also has excellent collaboration features: you can invite others to work on your diagram in real-time, leave comments, chat with team members, etc. This makes teamwork much more accessible and helps avoid misunderstandings.
What do you dislike about the product?
While I like the easy-to-use interface of LucidChart, a few potential advantages could make it even better. For example, a mobile app would be great for quickly sketching diagrams or brainstorming ideas. Additionally, the ability to scan hand-drawn photos and generate wireframes or flowcharts instantly would be a fantastic addition to an already existing process.
What problems is the product solving and how is that benefiting you?
The issue is that people aren't always able to quickly and easily understand wireframes created in Lucidchart. There is often a learning curve associated with using the tool, leading to frustration and wasted time.


    Martyn T.

Comprehensive business tool

  • October 04, 2022
  • Review provided by G2

What do you like best about the product?
The collaboration approaches that you and your team can take on this platform to improve performance and teamwork are endless and keep everyone engaged. Easy to access and navigate
What do you dislike about the product?
I am pretty fluent in diagrams, visual aids and to date have not spotted anything that would get in a way or become frustrating to a point when it would need reporting
What problems is the product solving and how is that benefiting you?
Planning sessions when working from home or remotely anywhere in the world as well and ad-hoc access when people can sinmuntainsly make changes and track progress