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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,551 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Electrical/Electronic Manufacturing

Lucid Spark is a amazing tool to hammer out all your ideas and prototypes.

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
The thing that I most like is the variety of themes and templates available.
What do you dislike about the product?
Sometimes the page gets slow, it takes some seconds to open a file.
What problems is the product solving and how is that benefiting you?
Create mind maps, canvas, annotations and boards faster than ever.
Recommendations to others considering the product:
Explore and enjoy the templates. Probably you'll find one that fits your needs.


    Information Technology and Services

Tool apt to collaborate to brainstorm

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
lag free performance, ability to share with team and publish the document
What do you dislike about the product?
not much to dislike, only thing when a board is shared with with it only gives me option to comment
What problems is the product solving and how is that benefiting you?
helps in elicitation of business requirement and helps us in defining the business process at a high level, great tool capture the requirement during video conferencing calls


    Marketing and Advertising

Great for my team.

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
Very good platform, really like it! Awesome.
What do you dislike about the product?
Nothing, just a really great platform. Fabulous.
What problems is the product solving and how is that benefiting you?
So many, just really love the platform, fabulous whiteboard experience.


    Ben J.

A great replacement for a conference room and whiteboard!

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
Love the collaboration features. The ability to invite non-Lucid users into a project to review and comment etc. is pretty cool.
What do you dislike about the product?
No downsides I've found yet. It does take a little time to get used to the "no boundaries" approach, and we haven't yet explored how to take the content off the board and re-embed it in project documents etc. but I'm confident I can figure that out. All in all, I'm very happy with it.
What problems is the product solving and how is that benefiting you?
2020 has been a tough year for people like me. I LOVE to have my team in a conference room while we all scribble on whiteboards, post sticky notes as we do product release meetings etc. And that hasn't been possible. Zoom is the accepted format for keeping in touch, but I hadn't found a replacement for my whiteboard sessions until I tried LucidSpark. I am now using it for a variety of projects, one of them being the largest project we've ever undertaken. The ability to have a seemingly infinite workspace and be able to apply screen grabs from product concepts, add comments and sticky notes, invite both Lucid and non-Lucid subscribers to evaluate and comment has been fantastic. I'm wondering now if even after Covid we refactor our conference rooms, as this is more effective than they were!
Recommendations to others considering the product:
They have a nice "try before you buy" feature so you can evaluate before purchasing. The interface is pretty intuitive. The main advice I'd give is learn quickly the switch between "hand" and "pointer" (upper tool in left side tool-set). Once you master the switch from "grab the screen and move to navigate" and "select items on the screen to move around on the board" the rest of it becomes super-easy. And play with building collaboration teams on boards.


    Volker O.

Great Whiteboard solution for remote collaboration

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
The unlimietd creative space and intuitive use amazes me. I use it for complex project management and design of cyklone.earth to design tidal power turbines as a CEO. I use it with a graphics monitor I can directly write and sketch on with a stylus, It easily allows me to integrate screenshots or pictures and use notes and stickers. The best feature is the integration with Lucidchart for more methodical graphical models in technical designs. This is were i get both of what I need to be 100% efficient working remote with all my teams during Covid-19 lockdowns.
What do you dislike about the product?
For an ad hoc presentation in a telco I need to use sth like Google meet to share my screen via link. This could be a bit more direct to share w/o customers needing to register or require workarounds. Next to a telco a large whiteboard is a bit heavy on the graphics sync and impacts even my fibre connection. This could be a bit more flexible with the bandwidth management how fast / seamless scrolling the whiteboard is. The shape library could pull more from Lucidshart as well. Many times I want to brainstorm and sketch what is later perfectioned in more formal documents. Also easy access to technical components, symbols and stickers, maybe even my own branded set of symbols would be a leap forward. I'm sure that Lucid will sooner than later extend this great whiteboard. For the moment it does delivered immediately the remote work whiteboard I needed due to Covid-19.
What problems is the product solving and how is that benefiting you?
Main use case is collaborative technical sketches in daily engineering work. Secondary use is to brainstorm in meetings. Third use case is psychological. We looked for a tool to move away from PowerPoint slidument habits and increasing the level of awareness in online meetings. People started to mentally drop out on PowerPoints that look like their long term process documentation as boring and slow moving. We were decidedly looking for sth that is way more interactive to engage people in brainstorming and keep them from doing other tasks while watching prepared slideshows. We see a distinct advantage in preparing a shell with some preloaded pictures or notes and assemble, add and move items during the meeting. This enforces people to interact more with the presenter.


    Information Technology and Services

A picture is worth a thousand hours of videocall!

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
Ability to quickly collaborate, live, with multiple stakeholders to cut through the noise.
What do you dislike about the product?
VERY slow to load via browser, which is a barrier to using it spontaneously. Also, the licensing/sharing mechanism is clunky and I find myself frustrated when users/stakeholders can't edit or view after I share the doc to them.
What problems is the product solving and how is that benefiting you?
Getting multiple stakeholders on the same page, quickly. Helps us scope projects. Particularly useful for communication between business and technical stakeholders- getting the business types to understand what the technical types are saying.
Recommendations to others considering the product:
Trust me, the freehand drawing capability is a huge timesaver for brainstorming


    Govind D.

Useful tool for visioning and high level planning

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
It makes it fast and easy to organize and collaborate on higher level planning processes. By having limited shapes and some standard formats commonly used in planning you can stay more focused on the ideas and vision as opposed to messing around getting arrows to go the right place.
What do you dislike about the product?
I think the product will improve rapidly so some small things on this list will likely go away. It would be nice to be able to more easily add columns, like a plus column feature. I also don't know why the sticky notes have to have constrained proportions as it makes it hard to use them for larger bits of text. It would be amazing to have a way to embed documents or resources, like have a thumbnail of a Google Doc and then open the file in a new window.
What problems is the product solving and how is that benefiting you?
I've been using it to plan marketing campaigns where they are multiple channels and phases that need to be organized. It was helpful in quickly getting out topics and arranging them into columns. The team added things as they were identified to each column. It was a very efficient way to plan.


    Construction

Critical remote work tool

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
Even the least technical members of my team that prefer face to face communications are using and loving this tool.
What do you dislike about the product?
Exporting to PDF took awhile to figure out.
What problems is the product solving and how is that benefiting you?
It allowed us to formulate a complex idea quickly and share with our team savings out thousands in legal fees.


    Kristin L.

Process Definition using Lucidspark

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
The concept of notes, their colors and containers
What do you dislike about the product?
Would be awesome to have a snap to grid function. The sticky notes just float around without that. It would also be awesome to define priorities or functions to specific colors of stickies that could help organize automatically. It would also be perfect if there were swimlane/ other templates to build upon.
What problems is the product solving and how is that benefiting you?
defining current and future process flow.


    Andrew K.

Great new tool for virtual ideation

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
The ability to work together with other remote teams on an active board with much of the visual similarity of an in-person session is great. We have already run a number of sessions where the visual has helped tremendously.
What do you dislike about the product?
The tools are still a little clunky so making edits can be difficult and frustrating sometimes. It doesn't link to other Lucid products well, so there are export and disconnect issues sometimes.
What problems is the product solving and how is that benefiting you?
With an inability to be onsite, we have used this tool to conduct ideation sessions. We have also used it to structure some abstract process flows and thoughts from different teams and merge together. Without the tool, I think our work would have taken twice as long and may not have even been able to happen.