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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,551 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Pooja S.

Simple, Neat and Easy to Use

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
The best thing about Lucidchart is that it's easy to use. The first timers can easily browse through its features without going through any tutorial videos and that has been my best experience. Having come from non-business background, I found it incredibly easy to look up the features and desired diagrams myself. Apart from that, Lucidchart has got amazing articles on the diagrams from where one can learn and grow!
What do you dislike about the product?
There should be more templates available for wireframe.
What problems is the product solving and how is that benefiting you?
I'm an aspiring Business Analyst who is learning wireframing, UML and BPMN from Lucidchart. I find it incredibly easy to use. Besides that the diagrams look neat, tidy and readable.
Recommendations to others considering the product:
I highly recommend Lucidchart to everyone especially those who like me are exploring an easy effective tool to make wireframes and UML.


    Graham S.

Simplicity itself

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
The package is simplicity itself whether you wish to create a business process or a simple concept map. There are hundreds of templates with almost every known symbol or icon. This gives the user complete control over the package. I have never worked with a package such as this giving you the user complete control almost as soon as you log in for the first time.
What do you dislike about the product?
As yet I cannot pinpoint anything that I dislike, maybe I just have not found it yet.
What problems is the product solving and how is that benefiting you?
I started to use Lucid chart when I was in business. I moved away from Visio as I found it far too complicated for what I needed. I was working for Shell Exploration and Production in many places around the world. I would create Business Process documentation for the various Operating companies around the world. My library was large and every Opco would have something just a little different from the last. With Lucid Chart I was able to update or create new documents almost at the drop of the hat, fast and simple. Now I am in Education as a teacher and I provide my students with concept maps for English Language Learning, whether it be for Speaking, Listening, Reading or Writing.


    Management Consulting

Director of Enterprise Projects

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Easiest product I have used in a long time. The drag and drop feature and ability to import previous charts and graphs makes it easier to "steal" from past projects.
What do you dislike about the product?
Need a better way to "filter" charts and graphs I use most. I want the most commonly used items available at my fingertips.
What problems is the product solving and how is that benefiting you?
Visualization helps tells a story for a process.
Recommendations to others considering the product:
I would say, try it. It's reasonably priced and your ROI is instant.


    Charles Leonardo K.

Very good

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
ease of use of the tool, features advanced yet easy to use features
What do you dislike about the product?
I have nothing to declare, I liked the whole tool and its practicality, it could only be cheaper
What problems is the product solving and how is that benefiting you?
optimizes time and resources, sharing ideas, people thinking together


    Mechanical or Industrial Engineering

It's a Great Product

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
The upside is the ease of use and the ability to manipulate parameters flexibly.
What do you dislike about the product?
Sometimes it can be overwhelming to evaluate everything.
What problems is the product solving and how is that benefiting you?
Lucidspark helps us understand what everyone is working on by placing all of our work on a common whiteboard.


    Elan W.

Intuitive Teaming Tool

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
It's incredibly useful for teaming and collaboration especially during these times where everyone is remote. My team has the opportunity to work individually on the same board, but have visibility into each other's work for inspiration or feedback. Also the MiniMap is aweseome.
What do you dislike about the product?
I'd love to see more of LucidChart tools connected or available within LucidSpark. It may be just unique to my team, but we are constantly diagraming and process mapping and it'd be nice to be able to either merge the two systems or call in a document from LucidChart onto a LucidSpark board.
What problems is the product solving and how is that benefiting you?
As everyone is remote, we're solving the inherent benefit being in-person gives: teaming and collaboration for brainstorming and working together. It's really nice to see, real-time what people are working on and how they're thinking/approaching business problems. As someone new to the team/business, it's also a great way to get to know my team members; understanding how they approach problems, organize thoughts, etc. is crucial to a growing relationship.
Recommendations to others considering the product:
Also get LucidChart! LucidChart is the best and having the two systems is incredible.


    Michael A.

Outstanding Collaboration Tool

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use is critical at this time and having team members say this is one of the easiest tools to use is encouraging.
What do you dislike about the product?
Not much to dislike...keep up the good work.
What problems is the product solving and how is that benefiting you?
Team collaboration in a distributed socially distant environment is important and this tool is the best.


    Jessica O.

The best team tool

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
I love being able to share with my work team a billboard where we can all express our ideas and always get the best from there.
The collaboration that takes place between the members of the team is a collaboration well done, where everyone's word has a place to be expressed.
It allows you to act while your ideas are fresh, not at the time of a meeting that can be delayed, it does not give you time to lose ideas.
It is a secure platform for the company and has a lot of templates ready to integrate into work in no time.
What do you dislike about the product?
Almost nothing displeases me, for now it is one of the best applications that I have known this year that allow me to improve the group work of my team.
Maybe you could add a calendar so you could better organize the dates of the deliveries, but to put together the main ideas is the best tool.
The quality of the diagrams is sometimes not the best when you want to extract it and pass it to a presentation, it is something that would surely improve.
A capacity that I would like to incorporate, which is one of the things that I use the most would be to be able to develop flow diagrams that allow me to develop instructions to then carry out those projects that are carried out on the platform.
Perhaps what the platform needs are a few small improvements to make it truly complete, but the functions it currently has work wonderfully.
What problems is the product solving and how is that benefiting you?
Creating diagrams - being able to visually display ideas


    Yulia K.

Excellent as free starter tool for students and new business analysts

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Lucidchart has a large bank of industry-standard diagram templates, many of them available in the free version. The interface is very easy to learn, and it is easy for me as a teacher and trainer to show students how to create specific diagrams. After a quick demonstration, they are able to continue working independently.
What do you dislike about the product?
I wish there were more than three diagrams supported in the free version, to allow potential users to explore the tool's capabilities before making a decision.
What problems is the product solving and how is that benefiting you?
Teaching students and coaching my clients. Many of them only start learning about business or data analysis and are not ready to invest in an expensive diagramming tool yet.


    Renato P.

Make easier the construction of my thesis architectures images

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
That I don't need to install anything on my computer, work even on the smartphone.
What do you dislike about the product?
The limit imposed on the student account.
What problems is the product solving and how is that benefiting you?
Create architectures images and UML charts. It is easier than other tools.
Recommendations to others considering the product:
It is a safe bet when creating images to use in any research field.